dagger2b 0 Posted December 23, 2017 Share Posted December 23, 2017 I'm trying to get the Emby App for IOS to connect to my server over Verizon LTE network. I am immediately getting unable to connect message. I can access the webpage in safari and access over wifi network, but not cellular. Any tips to get this to work? Thanks Link to comment Share on other sites More sharing options...
Luke 37100 Posted December 23, 2017 Share Posted December 23, 2017 Hi there, welcome. I would suggest checking out our Connection Troubleshooter. Please try the steps listed there and let us know exactly which ones succeed and which ones do not. thanks ! Link to comment Share on other sites More sharing options...
dagger2b 0 Posted December 23, 2017 Author Share Posted December 23, 2017 Here is what I've tested. Marking the things that don't work EmbyServer: http://localhost:8096 http://mydns.net:8096 https://localhost:8920 https://mydns.net:8920 Local Wifi web brower: http://internalip:8096 http://mydns.net:8096 https://internalip:8920 https://mydns.net:8920 Local Wifi IOS app: sign into Emby Connect internalip:8096 http://mydns.net:8096 internalip:8920 FAIL - trys for a bit then "Connection Failure" https://mydns.net:8920 Verizon LTE network Safari: http://myexternalip:8096 (redirectsto https://myexternalip:8920) http://mydns.net:8096 (redirects to https://mydns.net:8920) https://myexternalip:8920 https://mydns.net:8920 Verizon LTE network IOS app: sign into Emby Connect FAIL - Login Failure myexternalip:8096 FAIL - instant message "Connection Failure" http://mydns.net:8096 FAIL - instant message "Connection Failure" myexternalip:8920 FAIL - instant message "Connection Failure" https://mydns.net:8920 FAIL - instant message "Connection Failure" Verizon LTE network configured as personal hotspot on one phone and using Emby IOS app on another phone connected to the hotspot: sign into Emby Connect myexternalip:8096 FAIL - expected http://mydns.net:8096 FAIL - expected myexternalip:8920 FAIL - should work? https://mydns.net:8920 So to summarize using the IOS app directly connected to the Verizon LTE network does not work. Strangely if I use the IOS app while connected via wifi to the Verizon LTE network configured as a personal hotspot on another phone it works. This seems like a bug or limitation in the IOS app to me. Software details: Emby Server for Windows 3.2.60.0 running on Windows 10 Fall Creators update configured with SSL signed by LetsEncrypt Emby app for IOS 1.4.6 IOS version 11.2.1 (15C153) running on iPhone 6 Personal hotspot was running off of IOS 10.3.1 on iPhone 5s Link to comment Share on other sites More sharing options...
dagger2b 0 Posted December 23, 2017 Author Share Posted December 23, 2017 I put way too much work into this to only realize that Cellular Data was turned off for the Emby App..... False alarm nothing to see here. Thanks for responding Link to comment Share on other sites More sharing options...
Luke 37100 Posted December 23, 2017 Share Posted December 23, 2017 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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