mrhollywood360 0 Posted December 20, 2017 Share Posted December 20, 2017 (edited) Half way through watching a series, the videos would not play on the emby app. Comparing ones that do play and that don't the only difference is that the ones that do are using aac audio and the ones that don't use Dolby Digital+ stereo, which I believe is supported on Fire TV (Gen 2 to be exact). Even if not they should be transcoded instead of just outright not playing and timing out. I attached the logs from it not playing. log.txt Edited December 20, 2017 by mrhollywood360 Link to comment Share on other sites More sharing options...
Luke 37248 Posted December 20, 2017 Share Posted December 20, 2017 Hi there, can you also attach the corresponding ffmpeg log from this example? thanks ! Link to comment Share on other sites More sharing options...
mrhollywood360 0 Posted December 20, 2017 Author Share Posted December 20, 2017 Here's the ffmpeg logs ffmpeglog.txt Link to comment Share on other sites More sharing options...
mrhollywood360 0 Posted December 20, 2017 Author Share Posted December 20, 2017 I should also add that when I try to play them, emby (ffmpeg) starts using up a bunch of resources on my server and won't stop until I manually restart emby, which doesn't happen with any other transcodes. Link to comment Share on other sites More sharing options...
Luke 37248 Posted December 20, 2017 Share Posted December 20, 2017 hi, as a test, can you see if this file plays in the web app? thanks ! Link to comment Share on other sites More sharing options...
mrhollywood360 0 Posted December 20, 2017 Author Share Posted December 20, 2017 hi, as a test, can you see if this file plays in the web app? thanks ! Plays just fine in the web app, as well as emby for kodi on Fire TV. Attached are ffmpeg logs for playing the file via web app. webapp.txt Link to comment Share on other sites More sharing options...
ebr 14959 Posted December 20, 2017 Share Posted December 20, 2017 When you played it on the Android TV, subtitles were enabled and they would have been burning in but ffmpeg just stopped. Your playback with the web app did not have subtitles enabled. What happens if you disable subs in the Android TV app? Link to comment Share on other sites More sharing options...
mrhollywood360 0 Posted December 20, 2017 Author Share Posted December 20, 2017 When you played it on the Android TV, subtitles were enabled and they would have been burning in but ffmpeg just stopped. Your playback with the web app did not have subtitles enabled. What happens if you disable subs in the Android TV app? Playback via web app did have subtitles. I wasn't able to disable subtitles from the app because it wouldn't load, however I disabled them on the web app then played the same file on the fire TV. This worked, however I don't speak Japanese so this is still a problem. Link to comment Share on other sites More sharing options...
Luke 37248 Posted December 21, 2017 Share Posted December 21, 2017 We're looking into it, thanks. Link to comment Share on other sites More sharing options...
mrhollywood360 0 Posted December 31, 2017 Author Share Posted December 31, 2017 Having the same issue with another file. Logs attached. logs1.txt Link to comment Share on other sites More sharing options...
mrhollywood360 0 Posted January 1, 2018 Author Share Posted January 1, 2018 I fixed it. It's a problem with the server, just go to "/etc/fonts/fonts.conf" and delete the "</blank>" towards the bottom (for me it was line 160). Everything seems to work now. Link to comment Share on other sites More sharing options...
Luke 37248 Posted January 2, 2018 Share Posted January 2, 2018 Thanks for the info. I think we might be relying on your system fonts config rather than supplying our own. I'll have to look into that. Thanks. 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now