Server keeps crashing when opening collections

[armsby 1]

I have just created a new installation of emby version 3.2.40.0 on ubuntu,

library scan has been completed and collections has been build.

 

When I go to Collections from My Media there is no covers on any of the collections as the server crashes and restarts, this is the last thing I see in the log:

 

2017-12-05 20:33:55.556 Debug BaseItem: Query requires post-filtering due to LinkedChildren. Type: BoxSet

2017-12-05 20:33:55.556 Debug BaseItem: Query requires post-filtering due to LinkedChildren. Type: BoxSet

2017-12-05 20:33:55.557 Debug BaseItem: Query requires post-filtering due to LinkedChildren. Type: BoxSet

2017-12-05 20:33:55.558 Debug BaseItem: Query requires post-filtering due to LinkedChildren. Type: BoxSet

2017-12-05 20:33:55.559 Debug BaseItem: Query requires post-filtering due to LinkedChildren. Type: BoxSet

2017-12-05 20:33:55.559 Debug BaseItem: Query requires post-filtering due to LinkedChildren. Type: BoxSet

2017-12-05 20:33:55.560 Debug BaseItem: Query requires post-filtering due to LinkedChildren. Type: BoxSet

2017-12-05 20:33:55.561 Debug BaseItem: Query requires post-filtering due to LinkedChildren. Type: BoxSet

2017-12-05 20:33:55.561 Debug BaseItem: Query requires post-filtering due to LinkedChildren. Type: BoxSet

2017-12-05 20:33:55.561 Debug BaseItem: Query requires post-filtering due to LinkedChildren. Type: BoxSet

2017-12-05 20:33:55.562 Debug BaseItem: Query requires post-filtering due to LinkedChildren. Type: BoxSet

 

 

when I look in dmesg I do have an indication of what goes wrong:

 EmbyServer[11264]: segfault at 0 ip 00007f93c7d082f0 sp 00007f93054014c8 error 4 in libc-2.26.so[7f93c7c89000+1d6000]

 

has anybody seen this issue or has something gone wrong during my build

[Luke 37120]

how big are these collections?

[armsby 1]

There is 144 collections create by Auto Box Sets and between 2 and 5 Movies each

[armsby 1]

Issue seam to be linked to missing images or in the case where emby think that an images should be there but is missing for some reason, forcing a refresh and replace multiple times (144 times) and the problem has diapered as all images are downloaded

[Luke 37120]

Thanks for the info.

[nague 5]

I have just updated emby from version 3.2.50.0 mono to .net core (Ubuntu 16.04) and have similar issues.

 

First, lot's of image are missing (not displaying), and secondly I noticed the following error when opening the "image" menu for a specific content:

​2017-12-11 14:06:35.348 Info HttpServer: HTTP GET http://myembyserver:8096/emby/Users/dd59b55def2547cd8a58c75044fdedec/Items/dbc32751ffab9bc011fc5c1df2e5ad77. UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36
2017-12-11 14:06:35.364 Info HttpServer: HTTP Response 200 to 27.11.176.22. Time: 17ms. http://myembyserver:8096/emby/Users/dd59b55def2547cd8a58c75044fdedec/Items/dbc32751ffab9bc011fc5c1df2e5ad77
2017-12-11 14:06:35.389 Info HttpServer: HTTP GET http://myembyserver:8096/emby/Items/dbc32751ffab9bc011fc5c1df2e5ad77/RemoteImages/Providers. UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36
2017-12-11 14:06:35.402 Info HttpServer: HTTP Response 200 to 27.11.176.22. Time: 13ms. http://myembyserver:8096/emby/Items/dbc32751ffab9bc011fc5c1df2e5ad77/RemoteImages/Providers
2017-12-11 14:06:35.421 Info HttpServer: HTTP GET http://myembyserver:8096/emby/Items/dbc32751ffab9bc011fc5c1df2e5ad77/Images. UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36
2017-12-11 14:06:35.429 Info ImageProcessor: Getting image size for item Movie /var/lib/emby-server/metadata/library/db/dbc32751ffab9bc011fc5c1df2e5ad77/poster.jpg

In dmesg, I can see this log:

 

[  139.439806] EmbyServer[1257]: segfault at 0 ip 00007f027f928ad0 sp 00007f0143ffb688 error 4 in libc-2.23.so[7f027f8b3000+1c0000]

 

The menu doesn't open.

 

I can try to update "metadata" for this content (maybe there is a missing images), but before, let me know if I can grab any other logs.

Edited December 11, 2017 by nague

[Luke 37120]

Please attach the complete emby server log, thanks.

[Guest plexman]

I reported this error some time ago, I remember that "scanning people" solved the missing images as the problem was the actors images. Sorry I can't give more info as I'm not at home.

 

https://emby.media/community/index.php?/topic/50012-emby-server-for-net-core/?p=499782

Edited December 11, 2017 by plexman