densma 12 Posted December 4, 2017 Share Posted December 4, 2017 Using Nvidia Shield Andriod TV is very unstable. Wont play Live TV and some media file and multiple crashes. I have mobile app installed too on Nvidia Shield and everything works here always. Andriod TV app just dont work like mobile app. which settings are you guys using with andriod TV app? Thanks Link to comment Share on other sites More sharing options...
mastrmind11 717 Posted December 4, 2017 Share Posted December 4, 2017 my ATV is the most stable of all my streamers. So let's start from the beginning... what is your setup, what have you tried to debug/troubleshoot, what are your current settings, etc.. Link to comment Share on other sites More sharing options...
Luke 37276 Posted December 4, 2017 Share Posted December 4, 2017 hi there @@densma, let's look at an example. please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
ebr 14960 Posted December 4, 2017 Share Posted December 4, 2017 To answer your direct question - the defaults. But, please provide the information requested so we can get to the bottom of your issues. Thanks. Link to comment Share on other sites More sharing options...
densma 12 Posted December 5, 2017 Author Share Posted December 5, 2017 can we start with files that's not showing subtitle?. subtitle works on mobile app but not on Nvidia mediainfo for one of them Format : Matroska Format version : Version 4 / Version 2 File size : 3.39 GiB Duration : 1 h 50 min Overall bit rate : 4 403 kb/s Writing application : Lavf58.0.101 Writing library : Lavf58.0.101 ErrorDetectionType : Per level 1 Video ID : 1 Format : HEVC Format/Info : High Efficiency Video Coding Format profile : Main 10@L5.1@High Codec ID : V_MPEGH/ISO/HEVC Duration : 1 h 50 min Width : 3 840 pixels Height : 2 160 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 23.976 (24000/1001) FPS Standard : Component Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 10 bits Writing library : Lavc58.0.101 hevc_nvenc Default : Yes Forced : No Color range : Limited Audio ID : 2 Format : AAC Format/Info : Advanced Audio Codec Format profile : LC Codec ID : A_AAC-2 Duration : 1 h 50 min Channel(s) : 6 channels Channel positions : Front: L C R, Side: L R, LFE Sampling rate : 48.0 kHz Frame rate : 46.875 FPS (1024 SPF) Compression mode : Lossy Delay relative to video : -21 ms Writing library : Lavc58.0.101 aac Default : Yes Forced : No Text ID : 3 Format : PGS Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 1 h 39 min Default : Yes Forced : No Link to comment Share on other sites More sharing options...
Luke 37276 Posted December 5, 2017 Share Posted December 5, 2017 @@densma yes we can help. can you please attach the information requested in post #3? thanks ! Link to comment Share on other sites More sharing options...
ebr 14960 Posted December 5, 2017 Share Posted December 5, 2017 Exactly what do you mean by "not showing a subtitle"? Does that mean there is no option to select a subtitle on the OSD or that, when you select it, they don't show up? Link to comment Share on other sites More sharing options...
densma 12 Posted December 5, 2017 Author Share Posted December 5, 2017 wont display on screen. subtitle is selected but no display. its works on mobile app. i have couples of hvec videos with same issue. Exactly what do you mean by "not showing a subtitle"? Does that mean there is no option to select a subtitle on the OSD or that, when you select it, they don't show up? Link to comment Share on other sites More sharing options...
densma 12 Posted December 5, 2017 Author Share Posted December 5, 2017 can i submit the file for testing? Link to comment Share on other sites More sharing options...
ebr 14960 Posted December 5, 2017 Share Posted December 5, 2017 can i submit the file for testing? Yes, but I think I know what it is. I have encountered a few BD rips that have something other than the standard PGS format for subs and they do not decode properly in the player. Link to comment Share on other sites More sharing options...
densma 12 Posted December 5, 2017 Author Share Posted December 5, 2017 Yes, but I think I know what it is. I have encountered a few BD rips that have something other than the standard PGS format for subs and they do not decode properly in the player. why is it working on mobile app? and actually andriod tv app on my phone S8 works but not on Nvidia Link to comment Share on other sites More sharing options...
ebr 14960 Posted December 6, 2017 Share Posted December 6, 2017 why is it working on mobile app? and actually andriod tv app on my phone S8 works but not on Nvidia May be transcoding and burning them in. If you can get me the file, i can take a look. Link to comment Share on other sites More sharing options...
densma 12 Posted December 6, 2017 Author Share Posted December 6, 2017 May be transcoding and burning them in. If you can get me the file, i can take a look. how do i send the file? its all direct stream Link to comment Share on other sites More sharing options...
ebr 14960 Posted December 6, 2017 Share Posted December 6, 2017 how do i send the file? its all direct stream Dropbox or anything similar that doesn't require me to create an account. You can PM me the link. Thanks. Link to comment Share on other sites More sharing options...
ebr 14960 Posted December 6, 2017 Share Posted December 6, 2017 Okay, thanks for that. Yeah, this is one of those PGS subs that Exo simply cannot decode. I notice we also cannot determine the language on it. If you use the "Playback Correction..." feature in the OSD, the item should still direct play and the subs will be visible (although they are English and so is the audio...) Link to comment Share on other sites More sharing options...
densma 12 Posted December 6, 2017 Author Share Posted December 6, 2017 Okay, thanks for that. Yeah, this is one of those PGS subs that Exo simply cannot decode. I notice we also cannot determine the language on it. If you use the "Playback Correction..." feature in the OSD, the item should still direct play and the subs will be visible (although they are English and so is the audio...) fair can fix that. how do i fix live tv using m3u tuner import?. channels showing up in guides, on now or channels wont play most of the time! .. they just spin and error most of the time "unable to tune to the channel at this time, they may not be turner available" or too many error giving up errors. the channels plays well directly on vlc or through bookmark video links do i have to setup other tv tuner like Next Pvr? Link to comment Share on other sites More sharing options...
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