IE (Internet Explorer) Html5 Web Client

[genelue 0]

My movies play properly in the Chrome web client, but won't run in the IE web client. The inoperation is accompanied with "Video Error" and "Invalid Source" messages. I recall reading a few months ago that the development team (Abobader) was actively working on the problem. I haven't seen any recent update on the issue ... what is the current status?

 

Many thanks,

Gene

 

[Luke 37056]

A community member solved it a month or two ago. It's partly IE and partly system settings.

 

Does anyone recall and have a link to that? It might have been @@Starkadius?

[gcoupe 63]

http://mediabrowser.tv/community/index.php?/topic/4502-how-to-fix-cant-play-videos-on-app-or-modern-ie/

[rickster53 27]

I'm running on Windows 7 with IE11 and after trying everything suggested in the link posted by gcoupe, I am still getting Invalid Source error on the web client when I try to play any movie. If anyone has additional suggestions I would appreciate it.

Thanks!

[jhoff80 87]

Same issue here in IE11, having checked everything in the other thread.  (WebM, Audio drivers, Video drivers, alternative codecs enabled).  Despite the WebM codecs being present, it never even attempts using them.  It's with MB version 3.0.5211.41935.

 

 

 

2014-04-22 12:55:13.3227 Info - ServerManager: Sending web socket message UserUpdated
2014-04-22 12:55:13.6040 Warn - StringMapTypeDeserializer: Property 'u' does not exist on type 'MediaBrowser.WebDashboard.Api.GetDashboardResource'
2014-04-22 12:55:13.6040 Info - HttpServer: Web socket connection closed by client. Reason: Empty
2014-04-22 12:55:16.4807 Info - App: SessionInfoWebSocketListener Begin transmitting over websocket to 198.0.176.153:38842
2014-04-22 12:55:16.4807 Info - App: ScheduledTasksWebSocketListener Begin transmitting over websocket to 198.0.176.153:38842
2014-04-22 12:55:19.1708 Info - App: SessionInfoWebSocketListener stop transmitting over websocket to 198.0.176.153:38842
2014-04-22 12:55:19.1708 Info - App: ScheduledTasksWebSocketListener stop transmitting over websocket to 198.0.176.153:38842
2014-04-22 12:55:32.1644 Warn - StringMapTypeDeserializer: Property 'id' does not exist on type 'MediaBrowser.WebDashboard.Api.GetDashboardResource'
2014-04-22 12:55:36.3756 Info - App: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\ffmpeg\20140304\ffmpeg.exe -fflags genpts -i file:"\\server\videos\movies\Anchorman - The Legend of Ron Burgundy (2004)\Anchorman - The Legend of Ron Burgundy (2004).mkv" -map 0:0 -map 0:1 -map -0:s -vcodec libx264 -force_key_frames expr:if(isnan(prev_forced_t),gte(t,.1),gte(t,prev_forced_t+5)) -vf "scale=min(iw\,1280):trunc(ow/a/2)*2" -preset ultrafast -crf 23 -maxrate 1372000 -bufsize 2744000 -r 23.97602 -vsync vfr -map_metadata -1 -threads 2 -acodec aac -strict experimental -ac 2 -ab 128000 -af "adelay=1,aresample=async=1,volume=2.000000" -f mp4 -movflags frag_keyframe+empty_moov "C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\3363e60a-5ab9-6a74-13ca-b4c9971ec5ab.mp4"
2014-04-22 12:55:39.0175 Error - App: Error streaming media
2014-04-22 12:55:39.2987 Error - HttpResultFactory: Error streaming media
2014-04-22 12:55:40.7518 Error - App: Error streaming media
2014-04-22 12:55:41.7674 Info - App: Killing ffmpeg process for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\3363e60a-5ab9-6a74-13ca-b4c9971ec5ab.mp4
2014-04-22 12:55:41.7831 Info - App: FFMpeg exited with code -1 for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\3363e60a-5ab9-6a74-13ca-b4c9971ec5ab.mp4
2014-04-22 12:55:41.7831 Info - App: Deleting partial stream file(s) C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\3363e60a-5ab9-6a74-13ca-b4c9971ec5ab.mp4
2014-04-22 12:55:41.7831 Info - App: FFMpeg exited with an error for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\3363e60a-5ab9-6a74-13ca-b4c9971ec5ab.mp4

[Tikuf 663]

We are working on it IE is being stubborn we will hopefully have a solution soon.

[EZEd 53]

Might this also be the fix/problem with doing LiveTV using IE 11 too? You get a similar message when you try to do LiveTV in IE11 as well.

[Tikuf 663]

If we can find a solution for one it will also fix the other. But so far we are not having much luck.

[rickster53 27]

We are working on it IE is being stubborn we will hopefully have a solution soon.

Glad to hear this is on the radar as its still a nagging issue for me.  Thanks Tikuf!

 

EDIT:  I would be more than happy to help test out any potential fixes if needed!

Edited April 23, 2014 by rickster53

[jhoff80 87]

Sorry, yeah I get that.  I was just sort of wondering out loud if the two different issues I'm having on IE and WP might possibly be related.

[Luke 37056]

i think they because they're probably both based on the same old microsoft decoders. IE on Xbox one for instance is built from the ground up and doesn't have that problem

[jhoff80 87]

I've noticed too that the Windows Phone app (both the new update today, and the previous version) have the same issue of not being able to play some files back.  I assume they're related, because both use MP4 for transcoding, but I don't know for sure.

 

I do know that haven't noticed any issues with the WinRT or Roku versions, or with Chrome or Firefox though.  IE and WP are the only two where I have issues.

[Luke 37056]

We're working on IE.

[trooper11 63]

i think they because they're probably both based on the same old microsoft decoders. IE on Xbox one for instance is built from the ground up and doesn't have that problem

 

 

Yeah the X1 versions is definitely different.  You notice little things such as the fact that videos will auto play when launching something via the web client on the X1 versus on a pc.