Can't schedule Recording Remotely

[obguy 0]

Hi there,

 

I signed up for Emby premiere last weekend and am enjoying the live tv recording functionality, but when I try to record a show from a remote connection, I'm met with a "Get Emby Premiere" banner on the recording screen.  In the dashboard under Users, I have only one user and it's tied to my Emby account user name (confirmed through email). The settings were left default, which includes allowing live tv recording management.  Any ideas as to how to troubleshoot this?  Thanks.

[Nisten 15]

have you tried deleting & then re-pasting your premiere key when connected to Emby remotely?

[obguy 0]

No, I haven't. I'll give that a try and report back.  Thanks.

[ebr 15435]

Hi.  The user in use doesn't matter.  What matters is that you are connected to the server with the properly validated Premiere key.

 

If that is the case, then you also need to be sure that the remote client isn't being blocked from our validation server at mb3admin.com.

[obguy 0]

I'm going to attribute this to my work's firewall. Today, I can't even connect (even going through the emby.media site). I can, however, schedule recordings through my phone's emby app.  Thanks for the help.