BEis Posted November 16, 2017 Share Posted November 16, 2017 On my Apple TV 4th Gen, it seems that the graphic for the check mark has become corrupted. I'm referring to the check mark used for viewed items. Instead of a check, I see a green circle with a white box outline. The numbers are correct (for unviewed episodes) ... but any TV show that has all episodes viewed, or any movie that has been viewed, has this weird looking box instead of a check mark. I've tried reinstalling the app from scratch, and I've also tried rebooting the Apple TV. This problem doesn't occur on the web app, or my iPad or iPhone apps. Only on the Apple TV. Any ideas? Thanks, - Blake Link to comment Share on other sites More sharing options...
ebr Posted November 16, 2017 Share Posted November 16, 2017 Hmmm.... That graphic is actually generated by the server and it may rely on a specific font on the server to do that. What is the platform of your server and has it changed in conjunction with this happening? Link to comment Share on other sites More sharing options...
BEis Posted November 16, 2017 Author Share Posted November 16, 2017 Hi, thanks for replying so quickly. My server is on a Mac Mini, running macOS Sierra. I'm actually a recent convert from Plex, and I only installed Emby yesterday. So I think this problem has been there from the start. Like I said, though, all other platforms are showing the checkmark correctly, which is why I thought it was something to do with the Apple TV. Link to comment Share on other sites More sharing options...
ebr Posted November 16, 2017 Share Posted November 16, 2017 The Apple TV app may be the only one still relying on the server to produce this graphic. Luke, what font does he need to be sure he has on his Mac? Link to comment Share on other sites More sharing options...
Luke Posted November 16, 2017 Share Posted November 16, 2017 There's no dependency. I'll have to test that, thanks. Link to comment Share on other sites More sharing options...
BEis Posted November 16, 2017 Author Share Posted November 16, 2017 Here's a picture of what I'm seeing, in case it's helpful in tracking it down. Link to comment Share on other sites More sharing options...
speechles Posted November 16, 2017 Share Posted November 16, 2017 (edited) You mean webdings? https://github.com/MediaBrowser/Emby/search?utf8=%E2%9C%93&q=webdings&type= Emby.Drawing.ImageMagick/PlayedIndicatorDrawer.cs and Emby.Drawing.Skia/PlayedIndicatorDrawer.cs both appear to download the font to use. The problem looks like Emby.Drawing.Net/PlayedIndicatorDrawer.cs isn't downloading the font, but just expecting it to exist. Edited November 16, 2017 by speechles Link to comment Share on other sites More sharing options...
Luke Posted November 16, 2017 Share Posted November 16, 2017 Macos is using skia so that shouldn't matter. Link to comment Share on other sites More sharing options...
BEis Posted November 19, 2017 Author Share Posted November 19, 2017 Any ideas on this issue? I'm still experiencing it, and although it's just a minor graphics issue, it is still annoying... Link to comment Share on other sites More sharing options...
Luke Posted November 20, 2017 Share Posted November 20, 2017 @ what version of emby server are you running? thanks. Link to comment Share on other sites More sharing options...
BEis Posted November 20, 2017 Author Share Posted November 20, 2017 @@Luke, I'm running 3.2.36.0. The server says it is up to date... Link to comment Share on other sites More sharing options...
Luke Posted November 21, 2017 Share Posted November 21, 2017 Ok, I think i have this resolved. It will take a couple releases though since the upcoming release has already in process of being packaged. thanks. Link to comment Share on other sites More sharing options...
BEis Posted December 6, 2017 Author Share Posted December 6, 2017 I'm not sure if this is meant to be fixed in 3.2.50, but I just updated, and it's not entirely fixed. Now I'm getting a check, but also still the weird box as well. Is there a cache or something I need to clear in order to resolve this? I rebooted, just to be sure. Also, some movies have the check and the box, others have just the box, and finally unwatched movies don't have anything (which is correct). But I can't figure out why some have just the box, and others have the check and the box. Both are indicating watched movies. See screenshot: Link to comment Share on other sites More sharing options...
Luke Posted December 6, 2017 Share Posted December 6, 2017 You have to uninstall reinstall the app and delete the server cache/images folder Link to comment Share on other sites More sharing options...
Luke Posted December 6, 2017 Share Posted December 6, 2017 Or just wait patiently and let the images get replaced over time. Link to comment Share on other sites More sharing options...
BEis Posted December 9, 2017 Author Share Posted December 9, 2017 I wanted to wait a bit to see if it cleared up on its own, but it is still showing the box and check side by side. Is there a detailed "uninstall" procedure, or does uninstalling simply involved deleting the app or overwriting it with a new version? Link to comment Share on other sites More sharing options...
Luke Posted December 9, 2017 Share Posted December 9, 2017 No, it's just as you're thinking. Link to comment Share on other sites More sharing options...
BEis Posted December 10, 2017 Author Share Posted December 10, 2017 Ok, so either I'm a dolt, or something isn't working the way it's supposed to. Quit Emby. Deleted the Emby server app. Deleted the Emby Apple TV app. (I wasn't sure which app you were referring to so I deleted both) Deleted the images directory inside the cache directory (/emby-server/cache/images/). Reinstalled Emby 3.2.50.0 server. Reinstalled the Apple TV app (from TestFlight). Restarted Emby server, After this, I opened Emby on the Apple TV, and the annoying boxes were still there. I'm stumped. It's not a huge deal, it's just annoying... Link to comment Share on other sites More sharing options...
Luke Posted December 12, 2017 Share Posted December 12, 2017 We're redoing these indicators in the app rather than having the server draw them, so I think it should be resolved with the next release of the app, thanks. Link to comment Share on other sites More sharing options...
ebr Posted December 12, 2017 Share Posted December 12, 2017 The app-side indicators are in the new beta now. Link to comment Share on other sites More sharing options...
BEis Posted December 12, 2017 Author Share Posted December 12, 2017 Is there anything that needs to be done to get these to appear? I'm not seeing any indicators at all now, for watched or unwatched movies. Although I do see numbers for collections that contain one or more unwatched movies, or series that contain more than one unwatched episode. But the check marks are not showing up for watched items. I've restarted the app, and also restarted the server. Let me know if I need to do anything else... Link to comment Share on other sites More sharing options...
ebr Posted December 13, 2017 Share Posted December 13, 2017 Sorry, I forgot to move the image into beta. Should be showing now. Link to comment Share on other sites More sharing options...
BEis Posted December 13, 2017 Author Share Posted December 13, 2017 Awesome! It's finally working, and looks great. I know this was a minor issue because it doesn't affect playback or anything, but it's really been bugging me because it was an eyesore. Looks great now, thanks for fixing it! Link to comment Share on other sites More sharing options...
mgworek Posted December 29, 2017 Share Posted December 29, 2017 Not sure if I should mention this here or post new topic. I have used the app in a few months. I used it today under tv shows, I get green circles but it doesn't list the number of unwatched episodes. Just the green circle is there. It told me there was a new version. I updated it but still just the green circles. Link to comment Share on other sites More sharing options...
corey Posted December 29, 2017 Share Posted December 29, 2017 Not sure if I should mention this here or post new topic. I have used the app in a few months. I used it today under tv shows, I get green circles but it doesn't list the number of unwatched episodes. Just the green circle is there. It told me there was a new version. I updated it but still just the green circles. Can you post a screenshot please? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now