gpm365 0 Posted November 14, 2017 Share Posted November 14, 2017 For some reason I no longer have any guide data for live TV. I use Schedule Direct for my service. I have restarted my box, reinstalled Emby, deleted SD and added back. Homerun is my tuner and it works separately. Thanks in advance. Link to comment Share on other sites More sharing options...
Luke 37116 Posted November 14, 2017 Share Posted November 14, 2017 Hi there, we're sorry to hear about this. Please run a guide refresh and then attach the information requested in how to report a problem. thanks ! Link to comment Share on other sites More sharing options...
gpm365 0 Posted November 14, 2017 Author Share Posted November 14, 2017 Sorry, that's what I thought I did when I opened the topic. Emby Log - Nov 14, 2017 at 415 PM.pdf Link to comment Share on other sites More sharing options...
Luke 37116 Posted November 14, 2017 Share Posted November 14, 2017 Hi there, can you please attach the log file in it's original plain text format? thanks ! Link to comment Share on other sites More sharing options...
gpm365 0 Posted November 14, 2017 Author Share Posted November 14, 2017 (edited) Here you go... I've attahced the logs in .text format. Thanks! emby logs.txt Edited November 14, 2017 by gpm365 Link to comment Share on other sites More sharing options...
Luke 37116 Posted November 15, 2017 Share Posted November 15, 2017 It appears your hd homerun is currently unreachable: 2017-11-14 12:02:15.450 Error HttpClient: Connection to http://192.168.1.193/discover.json timed out This is causing the server to assume zero channels, which therefore causes the programs to get wiped out. For the next release of Emby Server there are improvement to better handle this situation, but for now make sure your HD Homerun is turned on, connected to the network, and then try again. Please let us know if this helps. Thanks ! Link to comment Share on other sites More sharing options...
gpm365 0 Posted November 15, 2017 Author Share Posted November 15, 2017 That's strange. I have checked the tuner using the homerun app from two difference sources and everything works fine. I performed a firmware upgrade on the tuner last night, which required a bounce. Afterwards, I tried pulling guide data from Emby and it still fails. Link to comment Share on other sites More sharing options...
Luke 37116 Posted November 15, 2017 Share Posted November 15, 2017 Check in emby live TV setup to see that the tuner ip address is correct Link to comment Share on other sites More sharing options...
gpm365 0 Posted November 15, 2017 Author Share Posted November 15, 2017 Yep. That was it. IP reservation time. Thanks Luke! Link to comment Share on other sites More sharing options...
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