3.2.36.0 - error trap - TVS-1282

[Tyro 1]

Just getting started so please move this thread if appropriate.

 

 

Not sure how I caused it to show.. Attempting S.T.R now

2017-11-14 13:13:02.710 Error App: Error in ffprobe
    *** Error Report ***
    Version: 3.2.36.0
    Command line: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll -programdata /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata -ffmpeg /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffmpeg -ffprobe /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffprobe -updatepackage emby-server-qnap_{version}_x86_64.qpkg
    Operating system: Unix 4.2.8.0
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: True
    Processor count: 8
    Program data path: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata
    Application directory: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system
    System.Exception: ffprobe failed - streams and format are both null.
     at Emby.Server.MediaEncoding.Encoder.MediaEncoder.<GetMediaInfoInternal>d__65.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at MediaBrowser.Providers.MediaInfo.FFProbeVideoInfo.<ProbeVideo>d__15`1.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at MediaBrowser.Providers.Manager.MetadataService`2.<RunCustomProvider>d__25.MoveNext()
    System.Exception
     at Emby.Server.MediaEncoding.Encoder.MediaEncoder.<GetMediaInfoInternal>d__65.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at MediaBrowser.Providers.MediaInfo.FFProbeVideoInfo.<ProbeVideo>d__15`1.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at MediaBrowser.Providers.Manager.MetadataService`2.<RunCustomProvider>d__25.MoveNext()
    

[Luke 40022]

hi @@Tyro, are you experiencing a problem? If so, what problem are you having? Thanks !

[Tyro 1]

Luke,

   Not experiencing any visible problems yet.   I found it during my 'get acquainted' with Emby while it was scanning and retrieving metadata for the libraries.

[Luke 40022]

Ok thanks for the feedback. This is not likely to be much of an issue. Thanks.

[Tyro 1]

Fair enough.   Since you're testing,  I figured you'd want to know any unusual behavior and decide how to disposition.  

[Luke 40022]

If you can attach the complete emby server log, that will allow us to see if it was just one random file that it happened with, or if it's happening with every file. 

 

Occasionally this will happen a file here or there, and it just means that we won't have media info and the file will be more likely to transcode because of that. If it's happening with every file then that would be a problem we should look into. Thanks.