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Emby Chrome Client will not play back this file


linuxabuser
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linuxabuser

The Emby client for Chrome won't stream this file at all. Plays fine when streaming with VLC over the LAN.

 

Mediainfo output below:

General
Unique ID                                : 216296604571833373426619842116086179692 (0xA2B935F475D522D7949BFE321EACA76C)
Complete name                            : \\10.0.0.112\f$\Movies\Allied (2016)\Allied (2016).mkv
Format                                   : Matroska
Format version                           : Version 4 / Version 2
File size                                : 8.74 GiB
Duration                                 : 2h 4mn
Overall bit rate                         : 10.0 Mbps
Encoded date                             : UTC 2017-02-15 05:59:34
Writing application                      : mkvmerge v8.3.0 ('Over the Horizon') 64bit
Writing library                          : libebml v1.3.1 + libmatroska v1.4.2
DURATION                                 : 01:33:56.547000000
NUMBER_OF_FRAMES                         : 142
NUMBER_OF_BYTES                          : 3889
_STATISTICS_WRITING_APP                  : mkvmerge v8.3.0 ('Over the Horizon') 64bit
_STATISTICS_WRITING_DATE_UTC             : 2017-02-15 05:59:34
_STATISTICS_TAGS                         : BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.1
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 5 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Duration                                 : 2h 4mn
Bit rate                                 : 8 540 Kbps
Width                                    : 1 920 pixels
Height                                   : 800 pixels
Display aspect ratio                     : 2.40:1
Frame rate mode                          : Constant
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.232
Stream size                              : 7.26 GiB (83%)
Writing library                          : x264 core 148 r2744 b97ae06
Encoding settings                        : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=18 / lookahead_threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=8540 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
Language                                 : English
Default                                  : Yes
Forced                                   : No
DURATION                                 : 02:04:35.313000000
NUMBER_OF_FRAMES                         : 179228
NUMBER_OF_BYTES                          : 7977314493
_STATISTICS_WRITING_APP                  : mkvmerge v8.3.0 ('Over the Horizon') 64bit
_STATISTICS_WRITING_DATE_UTC             : 2017-02-15 05:59:34
_STATISTICS_TAGS                         : BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES

Audio
ID                                       : 2
Format                                   : DTS
Format/Info                              : Digital Theater Systems
Mode                                     : 16
Format settings, Endianness              : Big
Codec ID                                 : A_DTS
Duration                                 : 2h 4mn
Bit rate mode                            : Constant
Bit rate                                 : 1 509 Kbps
Channel(s)                               : 6 channels
Channel positions                        : Front: L C R, Side: L R, LFE
Sampling rate                            : 48.0 KHz
Bit depth                                : 24 bits
Compression mode                         : Lossy
Stream size                              : 1.31 GiB (15%)
Language                                 : English
Default                                  : Yes
Forced                                   : No

Text
ID                                       : 3
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Title                                    : English-Forced
Language                                 : English
Default                                  : Yes
Forced                                   : Yes

Menu
00:00:00.000                             : en:00:00:00.000
00:05:38.088                             : en:00:05:38.088
00:16:39.749                             : en:00:16:39.749
00:24:31.428                             : en:00:24:31.428
00:33:52.280                             : en:00:33:52.280
00:43:07.543                             : en:00:43:07.543
00:49:14.118                             : en:00:49:14.118
01:01:39.321                             : en:01:01:39.321
01:09:36.339                             : en:01:09:36.339
01:16:44.016                             : en:01:16:44.016
01:26:14.961                             : en:01:26:14.961
01:31:53.466                             : en:01:31:53.466
01:40:12.173                             : en:01:40:12.173
01:47:25.105                             : en:01:47:25.105
01:56:35.614                             : en:01:56:35.614


ffmgeg.txt

log.txt

Edited by linuxabuser
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linuxabuser

Just attached that too. Sorry, first post.

 

Anyway, I browsed to the Movies library, clicked on Allied, then clicked Play. I watched Task Manager, and it did buffer at around 150mbps, so it definitely attempted to stream. Then, the playback hung there with the background as sidebars and there was no more network activity. I had to close the tab.

 

The stream started around 19:54 on 11-12-2017. Hopefully that will help dissect the giant 21MB log a bit.

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What you may want to try is installing from the website on top of your existing installation and see if that makes a difference, thanks.

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linuxabuser

What you may want to try is installing from the website on top of your existing installation and see if that makes a difference, thanks.

 

Mmm yeah, so I did that. Now emby doesn't start.

 

 5a106336766a4_2017111808_43_10mediaRemot

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linuxabuser

I tried NSSM too, different error.

 

I don't really know what the deal is. I've been using this successfully since the MediaBrowser days. 

 

5a108f89e57b3_2017111811_51_35mediaRemot

 

Event viewer entries - 

 

Service Emby DotNet Server received START control, which will be handled.

 

Started C:\Users\Home\AppData\Roaming\MediaBrowser-Server\system\EmbyServer.exe -service for service Emby DotNet Server in C:\Users\Home\AppData\Roaming\MediaBrowser-Server\system.

 

Program C:\Users\Home\AppData\Roaming\MediaBrowser-Server\system\EmbyServer.exe for service Emby DotNet Server exited with return code 2147516546.

 

Killing process tree of process 4124 for service Emby DotNet Server with exit code 2147516546

 

Killing PID 4124 in process tree of PID 4124 because service Emby DotNet Server is stopping.

 

Service Emby DotNet Server action for exit code 2147516546 is Exit. Exiting.

 

Requested stop of service Emby DotNet Server.  No action is required as program C:\Users\Home\AppData\Roaming\MediaBrowser-Server\system\EmbyServer.exe is not running.

Edited by linuxabuser
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linuxabuser

In other words run it from the start menu without using a windows service.

 

When I click the executable, nothing happens. The fact that it doesn't have an icon is new too. It always used to populate.

 

5a1095cc3cc53_2017111812_18_58mediaRemot

 

Path to exe - C:\Users\Home\AppData\Roaming\MediaBrowser-Server\system\EmbyServer.exe

 

It does indeed exist.

 

5a1095fdb713b_2017111812_19_50mediaRemot

Edited by linuxabuser
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When you click that executable there isn't a whole lot that happens. Now you can just open the emby web app.

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linuxabuser

I understand :)

 

It at least used to have a pop-over window that says "Loading". I obviously tried launching the web browser, but I get a "refused to connect", which is due to nothing listening on port 8096.

 

PS C:\Users\Home> netstat -ano | findstr 8096

 

Returns nothing.

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I see from a previous log you're on windows 7 right? So when you double click that executable nothing visible occurs other than the emby server tray icon appearing near the clock. Now you can just use your web browser to run the web app.

 

In windows 8+ we use windows notification services to display a little "Welcome to Emby Server" banner.

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  • Solution

I understand :)

 

It at least used to have a pop-over window that says "Loading". I obviously tried launching the web browser, but I get a "refused to connect", which is due to nothing listening on port 8096.

 

PS C:\Users\Home> netstat -ano | findstr 8096

 

Returns nothing.

 

If the server is crashing, then make sure to run windows updates and ensure that windows is fully up to date.

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linuxabuser

Well I'll be damned. After a lot of Windows patching, Emby Server now starts (service included).

 

Allied now plays also, so I'm going to go ahead and close this thread.

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Thanks. It appears that for our new .NET Core-based server, if you're running Windows 7 then you need all windows updates installed or the server will just crash. So we'll have to get that documented on the website. Thanks.

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