extensive 20 Posted November 1, 2017 Share Posted November 1, 2017 i have videos that freeze. any help would be great. show was legion emby 3.2.35.0 shield experience 6.1 works fine on android phone and web app log: https://www.dropbox.com/s/spzuu0v5etq2zss/Log.txt?dl=0 Link to comment Share on other sites More sharing options...
ebr 14960 Posted November 1, 2017 Share Posted November 1, 2017 Hi. The bitrate requested by the app was only 3Mb/s and the item is about 7. What is the video quality setting in the app set to? Can you try setting it higher than 7Mb and see if the item plays well? Also, with this playback, there should have been an ffmpeg log as well. Do you have that? Link to comment Share on other sites More sharing options...
extensive 20 Posted November 1, 2017 Author Share Posted November 1, 2017 here is the ffmpeg log https://www.dropbox.com/s/pwuzz72bp722c3l/Log%20%281%29.txt?dl=0 part of my troubleshooting was to change bitrate to 3MB/s, prior to that it was max and still froze the application. Link to comment Share on other sites More sharing options...
ebr 14960 Posted November 1, 2017 Share Posted November 1, 2017 Try disabling hardware acceleration. Link to comment Share on other sites More sharing options...
extensive 20 Posted November 1, 2017 Author Share Posted November 1, 2017 k i will tonight. like i said, web and phone works on these videos, just my shield breaks. will report back. Link to comment Share on other sites More sharing options...
ebr 14960 Posted November 1, 2017 Share Posted November 1, 2017 The others are certainly transcoding while the Shield is trying to play the raw stream. I believe I've seen problems before with h265 and nvenc. Link to comment Share on other sites More sharing options...
extensive 20 Posted November 6, 2017 Author Share Posted November 6, 2017 sorry to take so long. sure enough, if i turn off NVENC the video works. is there anything i can do? 1 Link to comment Share on other sites More sharing options...
Luke 37271 Posted November 6, 2017 Share Posted November 6, 2017 Try again with future server updates. As we update our ffmpeg libraries the hardware acceleration support is bound to improve. And of course make sure your operating system is fully to to date as well as all hardware drivers. Link to comment Share on other sites More sharing options...
extensive 20 Posted November 6, 2017 Author Share Posted November 6, 2017 graphics drivers were up to date and we don't have a choice anymore with windows 10 to NOT be up to date thanks for the feedback,ill probably just convert the files so they play and keep NVENC on Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now