rondeel 0 Posted October 26, 2017 Share Posted October 26, 2017 I currently have Emby (v3.2.33.0) installed manually under the "QNAP Store" tab in "AppCenter". After adding https://store.qnapclub.eu/store/en.xml as a new repository, I would like to have it under the new tab "QNAP Club" instead since that would make the update to new versions more smooth. But, when I try to install a new version from the "QNAP Club" tab, I'm told that the "The internal name of Emby has been registered by Emby. You must uninstall Emby before installing Emby". Yes, I know, that hardly makes sense, but I think I understand since there are two different ways of installing the app... So, the question is; Will the unistall of Emby from the "QNAP Store" tab remove everything from my QNAP? All settings, history, users, etc.? Any advise? Link to comment Share on other sites More sharing options...
notkaa 1 Posted October 26, 2017 Share Posted October 26, 2017 Yes I think that the uninstall of a Emby version will remove everything. You have to backup and follow the migration procedure : https://github.com/MediaBrowser/Wiki/wiki/Backup 1 Link to comment Share on other sites More sharing options...
rondeel 0 Posted October 26, 2017 Author Share Posted October 26, 2017 Yes I think that the uninstall of a Emby version will remove everything. You have to backup and follow the migration procedure : https://github.com/MediaBrowser/Wiki/wiki/Backup Thanks for the quick reply. I feared that was the case... Has anyone tried and can confirm that everything is lost? Link to comment Share on other sites More sharing options...
Luke 37100 Posted October 26, 2017 Share Posted October 26, 2017 Yes generally when you uninstall you should expect everything to be wiped. 1 Link to comment Share on other sites More sharing options...
Solution OddbOd 21 Posted October 29, 2017 Solution Share Posted October 29, 2017 Has anyone tried and can confirm that everything is lost? Yes, at least three times and, yes, you lose everything. Honestly it's not as much of a hassle as you might think unless you have a huge library, many users and a complex configuration. 1 Link to comment Share on other sites More sharing options...
rondeel 0 Posted October 29, 2017 Author Share Posted October 29, 2017 Thanks! Link to comment Share on other sites More sharing options...
IQ2000 6 Posted October 31, 2017 Share Posted October 31, 2017 Well, to whatever genius who made that decision to wipe my settings: Thank you very much! I got the message in emby to update from 3.2.33.0 to 3.2.35.0. So I downloaded it, installed it and had 2 apps in my Qnap App Center. So I thought: Well, maybe they still don't have the same update process like Plex. Then I uninstalled the old version and now everything (all watched-information) is gone. Thanks again! Great user experience. Link to comment Share on other sites More sharing options...
Vidarr 6 Posted November 2, 2017 Share Posted November 2, 2017 You installed the new Emby package which is totally a different setup in first your should have give a look in your new app. If you do not want to lose your watched information take a emby premiere and get the backup plugin or for free you can use the TraktTV plugin Link to comment Share on other sites More sharing options...
macvirii 0 Posted November 4, 2017 Share Posted November 4, 2017 And sometimes, even when you ssh in the server, delete de /.qpkg/Emby/ folder and still, god knows why, there's some TV guide cache hidden somewhere. I had to reboot the nas after another removal to actually clean my installation. And even after that, the logs didn't clear. Well sometimes we are lucky. Link to comment Share on other sites More sharing options...
Luke 37100 Posted November 5, 2017 Share Posted November 5, 2017 And sometimes, even when you ssh in the server, delete de /.qpkg/Emby/ folder and still, god knows why, there's some TV guide cache hidden somewhere. I had to reboot the nas after another removal to actually clean my installation. And even after that, the logs didn't clear. Well sometimes we are lucky. @@macvirii, why do you think there's tv guide cache hidden somewhere? Link to comment Share on other sites More sharing options...
macvirii 0 Posted November 5, 2017 Share Posted November 5, 2017 @@macvirii, why do you think there's tv guide cache hidden somewhere? Yes, using the new Qnap version, removed the app, no Emby-Server folder anymore, and still on reinstall, tv metadata/epg cache still there. Maybe something stays on the memory of the NAS when I remove, delete the folder, and then reinstall. Restarting after removing solves the problem. Link to comment Share on other sites More sharing options...
Luke 37100 Posted November 6, 2017 Share Posted November 6, 2017 Ok so you're referring to the new package that we've put up for testing here in our community. I think it might be trying to use the data from the "old" package. We'll do some testing. Please keep in mind this is only temporary while the new package is in testing. Eventually the old one will be phased out and it won't be possible for this to even happen. Thanks ! Link to comment Share on other sites More sharing options...
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