breezytm 124 Posted October 9, 2017 Share Posted October 9, 2017 I am beta testing the Emby App at a friend's house and the app is stuck on Welcome. It was working fine with the stable version in the store. It must be something with the beta version. I will be here for a little while if any troubleshooting is needed. I noticed this issue has been reported a few times with no resolution. Link to comment Share on other sites More sharing options...
breezytm 124 Posted October 9, 2017 Author Share Posted October 9, 2017 Also my server is saying the user authenticated successfully. Clearly its not a communication issue. Link to comment Share on other sites More sharing options...
breezytm 124 Posted October 9, 2017 Author Share Posted October 9, 2017 Uninstalled beta version. Reinstalled the one from the store and it worked right away. Updated the app from TestFlight same issue. The issue is clearly with the beta version and nothing on my side. Link to comment Share on other sites More sharing options...
ebr 14913 Posted October 9, 2017 Share Posted October 9, 2017 Probably something specific to connecting to your server. Would you be willing to add me as a guest user on your server so I can try with my Apple TV and see if I can discover the problem? Thanks. Link to comment Share on other sites More sharing options...
ebr 14913 Posted October 9, 2017 Share Posted October 9, 2017 Oh - wait - are there any interesting characters in the user name that is trying to connect? Link to comment Share on other sites More sharing options...
breezytm 124 Posted October 11, 2017 Author Share Posted October 11, 2017 Sorry for the late reply but yeah adding you right now. Link to comment Share on other sites More sharing options...
breezytm 124 Posted October 11, 2017 Author Share Posted October 11, 2017 No there is no weird character in the username beside the "@" sign. Link to comment Share on other sites More sharing options...
breezytm 124 Posted October 11, 2017 Author Share Posted October 11, 2017 Again there aren't any issues with the stable client. I highly doubt the issue is on my end as every time I upgrade it comes back but if I delete and install the older version it works fine. Link to comment Share on other sites More sharing options...
ebr 14913 Posted October 11, 2017 Share Posted October 11, 2017 No there is no weird character in the username beside the "@" sign. Can you log in to other users that don't have an @ in their name? Link to comment Share on other sites More sharing options...
breezytm 124 Posted October 11, 2017 Author Share Posted October 11, 2017 I will try and get back to you. Link to comment Share on other sites More sharing options...
ebr 14913 Posted October 11, 2017 Share Posted October 11, 2017 I was able to login no problem so I do suspect it has something to do with the user name. Now we just have to figure out where it is falling down in the code... Link to comment Share on other sites More sharing options...
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