bolderbast 12 Posted October 8, 2017 Share Posted October 8, 2017 (edited) Hi, Just recently discovered Emby and I very much like the software! However, I have a problem playing some of the movies using the latest stable Emby plugin. The error message is: Emby error. Please check the logs. Some other movies play fine. The failing movies play fine in the Web client and the Android app. They only fail with the Kodi addon. Kodi log is attached. I can't make sense of it. Anyone able to help? Thanks in advance! kodi.log Edited October 9, 2017 by bolderbast Link to comment Share on other sites More sharing options...
Luke 37063 Posted October 8, 2017 Share Posted October 8, 2017 Can you provide the emby server log? thanks. Link to comment Share on other sites More sharing options...
xnappo 1593 Posted October 8, 2017 Share Posted October 8, 2017 Do you have transcoding turned on on purpose? It looks like an error with transcoding, but maybe you just need to turn it off in settings. Link to comment Share on other sites More sharing options...
bolderbast 12 Posted October 8, 2017 Author Share Posted October 8, 2017 Sure, here is the server log. I removed sensitive info (servename, IP's, certificate password, etc.) Kodi gives the same error with transcoding tuned off. Hope this helps! server-63643086522.txt Link to comment Share on other sites More sharing options...
Luke 37063 Posted October 8, 2017 Share Posted October 8, 2017 @@xnappo and @@Angelblue05, the audio urls don't look right, notice the trailing slash and absence of query string params https://*****:8920/emby/Audio/034911ba5cb509b5f3134743cf216a2e/ However this log does not appear to contain any attempts to play a video. Link to comment Share on other sites More sharing options...
bolderbast 12 Posted October 8, 2017 Author Share Posted October 8, 2017 Sure, here is the server log. I removed sensitive info (servename, IP's, certificate password, etc.) Kodi gives the same error with transcoding tuned off. Hope this helps! To be more precise, Kodi gives the same error when I set it to 100Mbit, so it should not transcode then. I have also tried with transcoding to the Android App, and that works flawlessly. To me, thats sounds like it's not a transcoding issue. But I'm jus a user here. So I might be wrong ofcourse. :-) Link to comment Share on other sites More sharing options...
bolderbast 12 Posted October 8, 2017 Author Share Posted October 8, 2017 Here are the two logs again. First I played "2 Guns", successfully Then I tried to play "Wonder Woman", but failed In the Kodi Log, I see both (191 and line 322) I see "2 Guns" in the server logs (line 836), but I don't see "Wonder Woman". Suggests to me that de Kodi plugin encounters an error before sending the "play" command to the server? kodi.log server-63643087799.txt Link to comment Share on other sites More sharing options...
Luke 37063 Posted October 8, 2017 Share Posted October 8, 2017 I'm not sure how much of an impact this is causing but i notice your system is running the mono 5.0 runtime. We only officially support up to 4.8.1. Are you able to roll that back? What distro are you running? Link to comment Share on other sites More sharing options...
bolderbast 12 Posted October 8, 2017 Author Share Posted October 8, 2017 I'm not sure how much of an impact this is causing but i notice your system is running the mono 5.0 runtime. We only officially support up to 4.8.1. Are you able to roll that back? What distro are you running? I think you are referring to the server? It is Arch Linux. Will roll back and test. I'll report the outcome. Link to comment Share on other sites More sharing options...
bolderbast 12 Posted October 8, 2017 Author Share Posted October 8, 2017 Retried with mono 4.8, unfortunately it still fails. Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted October 9, 2017 Share Posted October 9, 2017 @@bolderbast Version 2.3.53 is on the way which should correct this. Link to comment Share on other sites More sharing options...
bolderbast 12 Posted October 9, 2017 Author Share Posted October 9, 2017 (edited) @@bolderbast Version 2.3.53 is on the way which should correct this. Good to hear, thanks! :-) I checked the Beta repository, but I could not find a newer version there. If you need/want me to test, I'd be more than happy to do so! Edited October 9, 2017 by bolderbast Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted October 9, 2017 Share Posted October 9, 2017 It is there. Force it to look for updates by opening the side menu > check for update. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
bolderbast 12 Posted October 9, 2017 Author Share Posted October 9, 2017 It is there. Force it to look for updates by opening the side menu > check for update. Sent from my iPhone using Tapatalk Yes, I see now. I was troubleshooting this issue and decided to rescan my entire library on the Emby Server. Will take a while. I'll test in about 10 hours (have to go to this something they call "work"... ;-) ) I'll report back once I tested. Thanks. Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted October 9, 2017 Share Posted October 9, 2017 Wow, well gl Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Solution bolderbast 12 Posted October 9, 2017 Author Solution Share Posted October 9, 2017 Confirmed, solved with Kodi addon version 2.3.53! :-) Thanks 1 Link to comment Share on other sites More sharing options...
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