davesurfer 14 Posted September 16, 2017 Share Posted September 16, 2017 So purchased and installed the Emby windows phone app for the first time. Whenever I try to sign into the EmbyConnect it says "Error signing in". I can skip it but then I always have to manually connect to the server every time. I've signed into the http://app.emby.media website with my credentials and it works fine. Please help thanks! Link to comment Share on other sites More sharing options...
Luke 37090 Posted September 16, 2017 Share Posted September 16, 2017 Hi @@davesurfer, what is the exact error that it gives you? thanks ! Link to comment Share on other sites More sharing options...
davesurfer 14 Posted September 16, 2017 Author Share Posted September 16, 2017 Hi @@davesurfer, what is the exact error that it gives you? thanks ! Error signing in Link to comment Share on other sites More sharing options...
Luke 37090 Posted September 16, 2017 Share Posted September 16, 2017 Are you sure that is all it says? What app did you install? Link to comment Share on other sites More sharing options...
Luke 37090 Posted September 16, 2017 Share Posted September 16, 2017 Is this the app you installed? https://www.microsoft.com/en-us/store/p/emby-theater/9nblggh4t70l Link to comment Share on other sites More sharing options...
davesurfer 14 Posted September 16, 2017 Author Share Posted September 16, 2017 Is this the app you installed? https://www.microsoft.com/en-us/store/p/emby-theater/9nblggh4t70l No that link is for the Emby Theater for Windows 10 which is free. This is the Windows Phone app. Here's a screenshot: Link to comment Share on other sites More sharing options...
Luke 37090 Posted September 16, 2017 Share Posted September 16, 2017 Ok, that app is from community member Scottisafool and as far as I know, it's no longer being updated. I would suggest asking him for a refund. I will send him a message about this and see what his intentions are in terms of updating the app or retiring it. Thanks. Link to comment Share on other sites More sharing options...
davesurfer 14 Posted September 16, 2017 Author Share Posted September 16, 2017 Ok, that app is from community member Scottisafool and as far as I know, it's no longer being updated. I would suggest asking him for a refund. I will send him a message about this and see what his intentions are in terms of updating the app or retiring it. Thanks. Crappy. Ok. Of course no one is updating their WP apps any more Link to comment Share on other sites More sharing options...
Luke 37090 Posted September 16, 2017 Share Posted September 16, 2017 The app I linked you to will run on your windows phone. Link to comment Share on other sites More sharing options...
Luke 37090 Posted September 16, 2017 Share Posted September 16, 2017 Edit: Assuming Windows 10 Link to comment Share on other sites More sharing options...
davesurfer 14 Posted September 16, 2017 Author Share Posted September 16, 2017 (edited) Edit: Assuming Windows 10 Yeah, I have W8.1 phone, one generation back, and no support. The story of my life. DARN it! So how do I go about getting refunded? He should not have an app that's no longer supported or being updated and be charging for it. Edited September 16, 2017 by davesurfer Link to comment Share on other sites More sharing options...
Luke 37090 Posted September 16, 2017 Share Posted September 16, 2017 Can you send a message to him on the store, or is there a store function to request a refund? I will send him a message as well. thanks. Link to comment Share on other sites More sharing options...
davesurfer 14 Posted September 17, 2017 Author Share Posted September 17, 2017 Can you send a message to him on the store, or is there a store function to request a refund? I will send him a message as well. thanks. Thanks! I emailed him on the email that is on the app description for contact. Link to comment Share on other sites More sharing options...
Luke 37090 Posted September 17, 2017 Share Posted September 17, 2017 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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