knoorda 0 Posted September 12, 2017 Share Posted September 12, 2017 I have the latest version of Emby working in a docker. I made an update to the main host machine running the docker and I broke the connection. When I launch EMBY on either a tablet or PC web browser, I get to the main home page, I can navigate to movies, click on the movie, it has the description and has the button to play or resume. I can see all of that. When I hit play, the next screen comes up with the image background and then the circle just keeps going around and around. Where would I check to see what the problem is in Emby? I am a premium user if that matters. EMBY log.txt Link to comment Share on other sites More sharing options...
mastrmind11 717 Posted September 12, 2017 Share Posted September 12, 2017 Access token is invalid or expired. and/or Error App: Error starting ffmpeg Link to comment Share on other sites More sharing options...
ebr 14949 Posted September 12, 2017 Share Posted September 12, 2017 Looks like a permissions issue: Native error= Access denied Link to comment Share on other sites More sharing options...
knoorda 0 Posted September 12, 2017 Author Share Posted September 12, 2017 How would I go about correcting the error? Sorry for the newbee question. Link to comment Share on other sites More sharing options...
ebr 14949 Posted September 12, 2017 Share Posted September 12, 2017 Unix can be complicated when it comes to permissions. I'll move this over to that forum so one of the Unix guys can jump in. Link to comment Share on other sites More sharing options...
Jdiesel 1114 Posted September 12, 2017 Share Posted September 12, 2017 First thing I would try is chmod u+x /config/ffmpeg/20170308/ffmpeg chmod u+x /config/ffmpeg/20170308/ffprobe Link to comment Share on other sites More sharing options...
Luke 37191 Posted September 12, 2017 Share Posted September 12, 2017 Either your ffmpeg build is missing or the server does not have privilege to execute it. so try the above and see if that helps. thanks. Link to comment Share on other sites More sharing options...
vurt 17 Posted September 14, 2017 Share Posted September 14, 2017 Hi everyone. I have a similar issue, but only with a particular movie. I've tried streaming a TV show and another movie and they work. I'm running Emby as a Docker on unRaid, with the Kodi plug-in. The setup is running behind a reverse proxy so I access it as https://mydomain.net/emby/ I'm observing: 2017-09-14 12:53:31.634 Error HttpServer: Could not find handler for /embywebsocket and 2017-09-14 13:21:05.620 Error HttpServer: Error processing request *** Error Report *** Version: 3.2.30.0 Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /config -restartpath /usr/lib/emby-server/restart.sh Operating system: Unix 4.9.30.0 64-Bit OS: True 64-Bit Process: True Mono: 4.8.1 (Stable 4.8.1.0/22a39d7 Tue Aug 8 14:05:52 UTC 2017) Processor count: 4 Program data path: /config Application directory: /usr/lib/emby-server/bin System.Exception: Error starting ffmpeg Is this the same permissions issue? Do I run the chmod commands from inside the Emby Docker? chmod u+x /config/ffmpeg/20170308/ffmpeg chmod u+x /config/ffmpeg/20170308/ffprobe Thank you. server-63640944000.txt Link to comment Share on other sites More sharing options...
dcrdev 251 Posted September 14, 2017 Share Posted September 14, 2017 Hi everyone. I have a similar issue, but only with a particular movie. I've tried streaming a TV show and another movie and they work. I'm running Emby as a Docker on unRaid, with the Kodi plug-in. The setup is running behind a reverse proxy so I access it as https://mydomain.net/emby/ I'm observing: 2017-09-14 12:53:31.634 Error HttpServer: Could not find handler for /embywebsocket and 2017-09-14 13:21:05.620 Error HttpServer: Error processing request *** Error Report *** Version: 3.2.30.0 Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /config -restartpath /usr/lib/emby-server/restart.sh Operating system: Unix 4.9.30.0 64-Bit OS: True 64-Bit Process: True Mono: 4.8.1 (Stable 4.8.1.0/22a39d7 Tue Aug 8 14:05:52 UTC 2017) Processor count: 4 Program data path: /config Application directory: /usr/lib/emby-server/bin System.Exception: Error starting ffmpeg Is this the same permissions issue? Do I run the chmod commands from inside the Emby Docker? chmod u+x /config/ffmpeg/20170308/ffmpeg chmod u+x /config/ffmpeg/20170308/ffprobe Thank you. You're not proxying the websocket correctly, it's returning a status of 404? Link to comment Share on other sites More sharing options...
vurt 17 Posted September 14, 2017 Share Posted September 14, 2017 You're not proxying the websocket correctly, it's returning a status of 404? Hi! Can you clarify on that? I can access the domain and Emby interface. Is it related to this: https://emby.media/community/index.php?/topic/50062-web-sockets-and-reverse-proxy/?hl=embywebsocket ? Link to comment Share on other sites More sharing options...
Luke 37191 Posted September 14, 2017 Share Posted September 14, 2017 Hi! Can you clarify on that? I can access the domain and Emby interface. Is it related to this: https://emby.media/community/index.php?/topic/50062-web-sockets-and-reverse-proxy/?hl=embywebsocket ? It actually wont' affect playback. did you try the chmod? Link to comment Share on other sites More sharing options...
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