Poster Image Display Problem

[RadicalRat 2]

I'm having a problem with a bunch of poster art not displaying and I'm not sure how to correct it.  When viewing the movie from the main movie page the poster displays properly.  

 

 

When I click the movie and go to the details page the Poster art is not displayed.  

 

 

Then, when I click Edit Images from the menu there is a blank image file present.  

 

 

These images used to display properly but now about half of my collection isn't displaying the poster art.  They are also not displaying Kodi.  The fanarts, logos, etc. all display fine. These movies were not recently updated but somehow the images appear to be corrupted.  Any ideas on how to correct this?  Deleting the problem image from Edit Images and adding a new one works but there are too many problem images to correct manually. 

Edited September 10, 2017 by RadicalRat

[Luke 37115]

Can you please attach the emby server log? you can learn how to do that here:

 

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

thanks.

[RadicalRat 2]

The logs are actually very large (~60MB)   because I had turned on Enable Debugging.  Good news is that while looking at the logs myself I figured out the issue.

2017-09-09 23:24:40.435 Error MediaEncoder: ffmpeg image conversion failed for /media/movies/TRON/TRON (1982).tbn
2017-09-09 23:24:40.435 Error ImageProcessor: Image conversion failed for /media/movies/TRON/TRON (1982).tbn
	*** Error Report ***
	Version: 3.2.30.0
	Command line: /usr/pbi/emby-amd64/lib/emby-server/MediaBrowser.Server.Mono.exe -ffmpeg /usr/pbi/emby-amd64/bin/ffmpeg -ffprobe /usr/pbi/emby-amd64/bin/ffprobe -programdata /var/db/emby-server
	Operating system: Unix 11.0.0.0
	64-Bit OS: True
	64-Bit Process: True
	Mono: 4.6.1 (Stable 4.6.1.5/ef43c15 Mon Jun 12 05:53:22 UTC 2017)
	Processor count: 4
	Program data path: /var/db/emby-server
	Application directory: /usr/pbi/emby-amd64/lib/emby-server
	System.Exception: ffmpeg image conversion failed for /media/movies/TRON/TRON (1982).tbn
	  at Emby.Server.MediaEncoding.Encoder.MediaEncoder+<ConvertImage>d__72.MoveNext () [0x00237] in <ad926029803a477e96092651da728a18>:0 
	--- End of stack trace from previous location where exception was thrown ---
	  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dca3b561b8ad4f9fb10141d81b39ff45>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dca3b561b8ad4f9fb10141d81b39ff45>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dca3b561b8ad4f9fb10141d81b39ff45>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dca3b561b8ad4f9fb10141d81b39ff45>:0 
	  at System.Runtime.CompilerServices.ConfiguredTaskAwaitable+ConfiguredTaskAwaiter.GetResult () [0x00000] in <dca3b561b8ad4f9fb10141d81b39ff45>:0 
	  at Emby.Drawing.ImageProcessor+<GetSupportedImage>c__async2.MoveNext () [0x001a6] in <ac9444e63f2040e7a4da9a51ddf5921e>:0 
	System.Exception
	  at Emby.Server.MediaEncoding.Encoder.MediaEncoder+<ConvertImage>d__72.MoveNext () [0x00237] in <ad926029803a477e96092651da728a18>:0 
	--- End of stack trace from previous location where exception was thrown ---
	  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dca3b561b8ad4f9fb10141d81b39ff45>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dca3b561b8ad4f9fb10141d81b39ff45>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dca3b561b8ad4f9fb10141d81b39ff45>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dca3b561b8ad4f9fb10141d81b39ff45>:0 
	  at System.Runtime.CompilerServices.ConfiguredTaskAwaitable+ConfiguredTaskAwaiter.GetResult () [0x00000] in <dca3b561b8ad4f9fb10141d81b39ff45>:0 
	  at Emby.Drawing.ImageProcessor+<GetSupportedImage>c__async2.MoveNext () [0x001a6] in <ac9444e63f2040e7a4da9a51ddf5921e>:0 
	

These .tbn files were created years ago during my initial export from Kodi.  Deleting these .tbn files and refreshing the library brought back all the correct poster art.  Don't know why they became a problem now.

[Luke 37115]

@@RadicalRat this is resolved for the next release, thanks !