Vidarr 6 Posted September 7, 2017 Share Posted September 7, 2017 (edited) Hello, When i'm playing some video on my cellphone it end up with weird colour look like a weird filter. The file are ok on my computer emby theater and on the web app. For the information about the media 1080P HEVC (H265) and the format is .mkv. does anyone have the same problem ? Edited September 7, 2017 by Vidarr Link to comment Share on other sites More sharing options...
Luke 37298 Posted September 7, 2017 Share Posted September 7, 2017 Hi, can you take a screenshot? Thanks ! Link to comment Share on other sites More sharing options...
Vidarr 6 Posted September 7, 2017 Author Share Posted September 7, 2017 Yeah sure Link to comment Share on other sites More sharing options...
Luke 37298 Posted September 10, 2017 Share Posted September 10, 2017 @@Vidarr is it direct playing? You can check by clicking the gear icon and enabling stats for nerds. Link to comment Share on other sites More sharing options...
Vidarr 6 Posted September 10, 2017 Author Share Posted September 10, 2017 Play method : Directplay so yes i think so. Link to comment Share on other sites More sharing options...
Vidarr 6 Posted September 18, 2017 Author Share Posted September 18, 2017 Any news ? i don't mind if you don't have the direct solution just saying you are on it or you know the issue is great enough. Link to comment Share on other sites More sharing options...
Luke 37298 Posted September 18, 2017 Share Posted September 18, 2017 I think this is just going to have to be transcoded instead of direct play. We plan to add a button directly in the video player to force this. we should probably also add a setting in the app about whether or not to direct play hevc. Link to comment Share on other sites More sharing options...
Raptor6L 23 Posted October 12, 2017 Share Posted October 12, 2017 Hi all I have a very similar problem when trying to watch WTV recordings on my android mobile. Everything else seems to play fine. In fact if I hit one of the buttons, like the pause button, I can see the picture for a brief second before the colourful screen lays back over the top of it again. @@Luke - Like Vidarr, mine is playing direct. More than happy for it to be transcoded, but how can that be changed for those files that need it? Thanks Chris Link to comment Share on other sites More sharing options...
Luke 37298 Posted October 12, 2017 Share Posted October 12, 2017 @@Raptor6L we haven't added this function yet. In the meantime you'd have to drop the quality setting so that it is lower than the source video bitrate. just keep in mind that will affect all videos you play, so you may want to raise it afterwards. Link to comment Share on other sites More sharing options...
Raptor6L 23 Posted October 13, 2017 Share Posted October 13, 2017 Ok, thanks Luke. Link to comment Share on other sites More sharing options...
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