evanover 1 Posted September 4, 2017 Share Posted September 4, 2017 Have movies that at times will have no audio on a roku playing across the internet. The movies play fine on the local network. Allegiant 2016.mkv is one of them log.txt Link to comment Share on other sites More sharing options...
ebr 14948 Posted September 5, 2017 Share Posted September 5, 2017 Hi. Can you please reproduce this problem and follow the instructions to send a log from the app. Thanks. Link to comment Share on other sites More sharing options...
evanover 1 Posted September 5, 2017 Author Share Posted September 5, 2017 Here is the log again log.txt Link to comment Share on other sites More sharing options...
ebr 14948 Posted September 5, 2017 Share Posted September 5, 2017 Hi. Please read the instructions I linked to above under "Emby for Android TV/Fire TV and Emby for Roku (New 3.0 version) Logs". Thanks. Link to comment Share on other sites More sharing options...
evanover 1 Posted September 5, 2017 Author Share Posted September 5, 2017 To late that log will have to wait for another time Link to comment Share on other sites More sharing options...
evanover 1 Posted September 5, 2017 Author Share Posted September 5, 2017 Watching Allegiant 2016.mkv, no sound User Remote Sent 7:03 am Link to comment Share on other sites More sharing options...
ebr 14948 Posted September 5, 2017 Share Posted September 5, 2017 There was no playback in the log you sent. What is the audio track that is selected? What is the audio setting on the Roku itself and what kind of equipment is the Roku hooked to and how? It sounds kinda like you are playing a DD track and the Roku is set to output DD but the receiving equipment cannot decode it. Link to comment Share on other sites More sharing options...
evanover 1 Posted September 5, 2017 Author Share Posted September 5, 2017 Audio Language engCodecAC3LayoutstereoChannels2 chBitrate192 kbpsSample rate48000 HzDefaultYesTitleEng Dolby Digital stereo Default Roku set to Auto HDMI cable hooked to 60" Vizio Link to comment Share on other sites More sharing options...
ebr 14948 Posted September 5, 2017 Share Posted September 5, 2017 And does the TV support Dolby Digital audio on that input? You may need to set the Roku to stereo audio output. Link to comment Share on other sites More sharing options...
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