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purchased on ipad can only watch on ipad


Leebrendalee
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Leebrendalee

HI, 

 

I just purchased the product and am able to watch on the ipad that I purchased it on, but just for fun was testing my other two little mini ipads (will never watch it on there but just wanted to test) but cannot play on either without purchasing new subscription.  Now I am logged into the same user id and password that itunes uses so that cannot be the issue.  I am able to talk to both devices so that's not the issue.  Any other ideas?

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  • Solution

Hi, welcome. How and where did you purchase? Did you purchase inside the iOS app?

 

If yes, then did you try clicking the Restore Purchase button on the unlock screen?

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