midwaybrit 0 Posted August 25, 2017 Share Posted August 25, 2017 Hi I am new here....I am a member over at P, but I've had enough of their lack of support and installed Emby today. I have many questions, my first being I cannot get subtitles to play through my Roku, despite ensuring the Roku captions are set correctly. Am I missing something ? Cheers !! Link to comment Share on other sites More sharing options...
Happy2Play 8340 Posted August 25, 2017 Share Posted August 25, 2017 Have you looked a the server per user subtitle options? Select the user icon i the top right of the server, then subtitles. Link to comment Share on other sites More sharing options...
midwaybrit 0 Posted August 26, 2017 Author Share Posted August 26, 2017 Yes and it's working fine on my FireTV, but not my Roku's. Strange. Link to comment Share on other sites More sharing options...
Luke 37191 Posted August 26, 2017 Share Posted August 26, 2017 hi @@midwaybrit, we're very sorry to hear about this. Can we please look at a specific example? Please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
midwaybrit 0 Posted August 26, 2017 Author Share Posted August 26, 2017 Thanks Luke. It all looked a bit complicated. Maybe because it's late here. ! I am happy you're so are active in the Forums which is a huge part of why I am going to switch to you , despite my lifetime membership with the P guys. It's worthless pasting in their forums these days as rarely do any of their staff ever reply. You guys seem so much better and once I get used to the way it all works , I'll be fine. I'll review that Roku subtitle issue again tomorrow. But they're playing fine on my Fire TV, so it seems exclusive to Roku. Thanks again , Andy Link to comment Share on other sites More sharing options...
Luke 37191 Posted August 26, 2017 Share Posted August 26, 2017 Thanks for the feedback. Link to comment Share on other sites More sharing options...
ifignella 12 Posted August 26, 2017 Share Posted August 26, 2017 Welcome, i think you'll find devs are really active here and will help you any way they can, along with many others. I just wanted to remind you of the subtitle settings within the Roku itself. Maybe that has something to do with it. Link to comment Share on other sites More sharing options...
ebr 14949 Posted August 27, 2017 Share Posted August 27, 2017 Hi. Did you figure this out? There is also a subtitle button on the OSD on the Roku just like the Fire TV so you can always use that to choose the subs as well. Link to comment Share on other sites More sharing options...
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