Casting live TV ends after 8 seconds on some devices

[bla8291 1]

Sorry if I've posted this to wrong section, since this is really a Chromecast issue, but it seems like all the other Chromecast posts are here.

 

I was trying to cast a channel to my Chromecast Ultra, and any channel I select plays successfully, but it stops after 8 seconds. The video freezes for a few seconds with no audio, and then changes to a black screen and pauses. If I press play, or try to seek, nothing happens. However, when I cast to my SHIELD, it keeps playing, but still with a small and negligible skip at 8 seconds.

 

I have tried the following:

 

- Check for server updates and restart. Updated from 3.2.27.0 to 3.2.28.0

- Check Emby for Android app for updates. Already up-to-date

- Reboot server.

- Reboot Chromecast.

- Play video directly on my phone. No problems

 

I attached some server and transcode logs from around the time I had the issues.

ffmpeg-transcode-5606e56b-6793-40e5-bac6-eaa3da6e8ea4.txt

ffmpeg-transcode-99075c7f-4dfb-4750-ab5d-e7d8fdc6feb4.txt

server-63639053970.txt

server-63639108661.txt

[Luke 37068]

Hi, as a test, please try disabling quick sync encoding and see if that makes a difference. thanks.

[bla8291 1]

That did the trick. I tried several channels and I couldn't reproduce the issue. Thanks!

[Luke 37068]

Thanks for the feedback.