Spaceboy 2494 Posted August 20, 2017 Share Posted August 20, 2017 I connect my Shield app to three different servers i have at home, the same m3u is set up on two of them and if i switch servers then tv channels do not play consistently. steps to reproduce: open shield tv play channel More 4 stop playing More 4 switch server to beta server try and play More 4 nothing plays, the error message says "unable to tune to the channel at this time. there may not be a tuner available" its like its still has some data in its cache from the guide on the first server. even, when i open the guide on the second server its at the position of the last channel played on the first server. even though one is sorted by channel no and the other by last used. i think i have seen this intermittently for a while but now i dont seem to be able to fix it Link to comment Share on other sites More sharing options...
ebr 14921 Posted August 21, 2017 Share Posted August 21, 2017 Please test this with 1.4.43. Link to comment Share on other sites More sharing options...
ebr 14921 Posted August 23, 2017 Share Posted August 23, 2017 @@Spaceboy...? Link to comment Share on other sites More sharing options...
Spaceboy 2494 Posted September 7, 2017 Author Share Posted September 7, 2017 Been in China for 2 weeks, zero internet Link to comment Share on other sites More sharing options...
ebr 14921 Posted September 7, 2017 Share Posted September 7, 2017 Okay, thanks. I believe this should be corrected now. Link to comment Share on other sites More sharing options...
Spaceboy 2494 Posted September 24, 2017 Author Share Posted September 24, 2017 Okay, thanks. I believe this should be corrected now. Hi, i'm not sure it is working properly. i'm still getting the error message when i try to tune to certain channels that work in the web client Link to comment Share on other sites More sharing options...
ebr 14921 Posted September 24, 2017 Share Posted September 24, 2017 Then it probably has nothing to do with any cached data. I guess we'd have to start by looking at an app log when the problem occurs. Link to comment Share on other sites More sharing options...
Spaceboy 2494 Posted October 3, 2017 Author Share Posted October 3, 2017 Then it probably has nothing to do with any cached data. I guess we'd have to start by looking at an app log when the problem occurs. Report sent. user mark. i tried to play E4HD. plays fine in the web client Link to comment Share on other sites More sharing options...
ebr 14921 Posted October 3, 2017 Share Posted October 3, 2017 Report sent. user mark. i tried to play E4HD. plays fine in the web client Thanks. Can I now see the server log that corresponds with that playback? The server threw an error: BasicNetwork.performRequest: Unexpected response code 500 for http://192.168.1.147:8096/emby/Items/228c4f8c34768292bd94b55a9493a526/PlaybackInfo Link to comment Share on other sites More sharing options...
ebr 14921 Posted October 3, 2017 Share Posted October 3, 2017 Also, probably no effect on this but you are a version behind. Link to comment Share on other sites More sharing options...
Spaceboy 2494 Posted October 3, 2017 Author Share Posted October 3, 2017 pm'd Thanks. Can I now see the server log that corresponds with that playback? The server threw an error: BasicNetwork.performRequest: Unexpected response code 500 for http://192.168.1.147:8096/emby/Items/228c4f8c34768292bd94b55a9493a526/PlaybackInfo Link to comment Share on other sites More sharing options...
ebr 14921 Posted October 3, 2017 Share Posted October 3, 2017 So this is an IPTV stream...? The server is blowing chow on something related to subtitles. System.NullReferenceException: Object reference not set to an instance of an object. at Emby.Server.MediaEncoding.Api.MediaInfoService.SetDeviceSpecificSubtitleInfo(StreamInfo info, MediaSourceInfo mediaSource, String accessToken) at Emby.Server.MediaEncoding.Api.MediaInfoService.SetDeviceSpecificData(BaseItem item, MediaSourceInfo mediaSource, DeviceProfile profile, AuthorizationInfo auth, Nullable`1 maxBitrate, Int64 startTimeTicks, String mediaSourceId, Nullable`1 audioStreamIndex, Nullable`1 subtitleStreamIndex, Nullable`1 maxAudioChannels, String playSessionId, String userId, Boolean enableDirectPlay, Boolean forceDirectPlayRemoteMediaSource, Boolean enableDirectStream, Boolean enableTranscoding, Boolean allowVideoStreamCopy, Boolean allowAudioStreamCopy) Link to comment Share on other sites More sharing options...
Spaceboy 2494 Posted October 3, 2017 Author Share Posted October 3, 2017 So this is an IPTV stream...? The server is blowing chow on something related to subtitles. System.NullReferenceException: Object reference not set to an instance of an object. at Emby.Server.MediaEncoding.Api.MediaInfoService.SetDeviceSpecificSubtitleInfo(StreamInfo info, MediaSourceInfo mediaSource, String accessToken) at Emby.Server.MediaEncoding.Api.MediaInfoService.SetDeviceSpecificData(BaseItem item, MediaSourceInfo mediaSource, DeviceProfile profile, AuthorizationInfo auth, Nullable`1 maxBitrate, Int64 startTimeTicks, String mediaSourceId, Nullable`1 audioStreamIndex, Nullable`1 subtitleStreamIndex, Nullable`1 maxAudioChannels, String playSessionId, String userId, Boolean enableDirectPlay, Boolean forceDirectPlayRemoteMediaSource, Boolean enableDirectStream, Boolean enableTranscoding, Boolean allowVideoStreamCopy, Boolean allowAudioStreamCopy) subtitles again eh? yes this is iptv so there are definitely no subtitles in the stream so no idea why you are seeing that? i know this is a completely separate tv service from when we were seeing this with dvblink but is it possible the subtitles thing is a false positive? Link to comment Share on other sites More sharing options...
Spaceboy 2494 Posted October 3, 2017 Author Share Posted October 3, 2017 it was also your final thought on this https://emby.media/community/index.php?/topic/49527-live-tv-with-subs-doesnt-play/&do=findComment&comment=472572 which is using mediaportal. i'd appreciate some input on this issue too Link to comment Share on other sites More sharing options...
pünktchen 1258 Posted October 3, 2017 Share Posted October 3, 2017 So this is an IPTV stream...? The server is blowing chow on something related to subtitles. System.NullReferenceException: Object reference not set to an instance of an object. at Emby.Server.MediaEncoding.Api.MediaInfoService.SetDeviceSpecificSubtitleInfo(StreamInfo info, MediaSourceInfo mediaSource, String accessToken) at Emby.Server.MediaEncoding.Api.MediaInfoService.SetDeviceSpecificData(BaseItem item, MediaSourceInfo mediaSource, DeviceProfile profile, AuthorizationInfo auth, Nullable`1 maxBitrate, Int64 startTimeTicks, String mediaSourceId, Nullable`1 audioStreamIndex, Nullable`1 subtitleStreamIndex, Nullable`1 maxAudioChannels, String playSessionId, String userId, Boolean enableDirectPlay, Boolean forceDirectPlayRemoteMediaSource, Boolean enableDirectStream, Boolean enableTranscoding, Boolean allowVideoStreamCopy, Boolean allowAudioStreamCopy) I see the same error with Emby stable, but it's working with the beta server. That's why i didn't reported it... 1 Link to comment Share on other sites More sharing options...
Spaceboy 2494 Posted October 4, 2017 Author Share Posted October 4, 2017 Subtitles in Europe do seem to be a consistent problem for Emby Link to comment Share on other sites More sharing options...
Spaceboy 2494 Posted October 10, 2017 Author Share Posted October 10, 2017 So this is an IPTV stream...? The server is blowing chow on something related to subtitles. System.NullReferenceException: Object reference not set to an instance of an object. at Emby.Server.MediaEncoding.Api.MediaInfoService.SetDeviceSpecificSubtitleInfo(StreamInfo info, MediaSourceInfo mediaSource, String accessToken) at Emby.Server.MediaEncoding.Api.MediaInfoService.SetDeviceSpecificData(BaseItem item, MediaSourceInfo mediaSource, DeviceProfile profile, AuthorizationInfo auth, Nullable`1 maxBitrate, Int64 startTimeTicks, String mediaSourceId, Nullable`1 audioStreamIndex, Nullable`1 subtitleStreamIndex, Nullable`1 maxAudioChannels, String playSessionId, String userId, Boolean enableDirectPlay, Boolean forceDirectPlayRemoteMediaSource, Boolean enableDirectStream, Boolean enableTranscoding, Boolean allowVideoStreamCopy, Boolean allowAudioStreamCopy) any further input here please? Link to comment Share on other sites More sharing options...
Luke 37093 Posted October 10, 2017 Share Posted October 10, 2017 @@Spaceboy can you send @@ebr a sample so that he can personally test and debug it? thanks. Link to comment Share on other sites More sharing options...
Spaceboy 2494 Posted October 11, 2017 Author Share Posted October 11, 2017 @@Spaceboy can you send @@ebr a sample so that he can personally test and debug it? thanks.its live tv? Link to comment Share on other sites More sharing options...
Luke 37093 Posted October 11, 2017 Share Posted October 11, 2017 @@Spaceboy can you send him a sample m3u if that is the case. thanks. Link to comment Share on other sites More sharing options...
Spaceboy 2494 Posted October 11, 2017 Author Share Posted October 11, 2017 done @@CBers, do you have any problems playing back channel 4 HD or E4 HD from iptv? i can't get them to play from either provider. i can play recorded tv from those channels but not live Link to comment Share on other sites More sharing options...
CBers 6771 Posted October 12, 2017 Share Posted October 12, 2017 done @@CBers, do you have any problems playing back channel 4 HD or E4 HD from iptv? i can't get them to play from either provider. i can play recorded tv from those channels but not live Yes, both working here @@Spaceboy. Link to comment Share on other sites More sharing options...
Spaceboy 2494 Posted October 12, 2017 Author Share Posted October 12, 2017 @@Luke So @@ebr ‘s testing isn’t likely to show anything! But he’s already found the error from the logs I sent 10 days ago. As noted above 1 Link to comment Share on other sites More sharing options...
Luke 37093 Posted October 12, 2017 Share Posted October 12, 2017 @@Spaceboy no we haven't, all we've found is a log entry. Please send him sample information so that he can test it and find out why. Thanks. Link to comment Share on other sites More sharing options...
ebr 14921 Posted October 12, 2017 Share Posted October 12, 2017 @@Spaceboy no we haven't, all we've found is a log entry. Please send him sample information so that he can test it and find out why. Thanks. He did and it works fine for me just like CBers. He has now invited me to his server to see if I can get it to fail that way. Link to comment Share on other sites More sharing options...
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