mkv videos not working since last update

[hushamdogar 0]

3 days ago I update my emby server to Version 3.2.27.0 after that mkv videos not working. Server installed on Centos. How to solve the issue?

[Luke 39790]

Hi there, we're very sorry to hear about your issue. Can you please discuss an example and attach the information requested in how to report a media playback issue? Thanks !

[hushamdogar 0]

here is server log

ffmpeg-directstream-1aa0a036-b1d6-414b-852d-d55f26e79d03.txt

ffmpeg-directstream-1fd4b779-3de0-4afb-85a0-6169ea775260.txt

ffmpeg-directstream-2ea3604f-e381-4220-944d-12230ecb5ac6.txt

ffmpeg-directstream-3b3a20fc-c82f-4588-b92c-f64466c50e8b.txt

ffmpeg-directstream-6c208a18-ff78-4b1f-90c8-8a9c635c690b.txt

[Sven 136]

This is only the ffmpeg log. Can you also upload the server log itself?

[Luke 39790]

Hi, you have an old ffmpeg build installed. Are you able to update it?

ffmpeg version 2.6.8 Copyright (c) 2000-2016 the FFmpeg developers
  built with gcc 4.4.7 (GCC) 20120313 (Red Hat 4.4.7-16)

Thanks.

[hushamdogar 0]

This is only the ffmpeg log. Can you also upload the server log itself?

 

Hi, you have an old ffmpeg build installed. Are you able to update it?

ffmpeg version 2.6.8 Copyright (c) 2000-2016 the FFmpeg developers
  built with gcc 4.4.7 (GCC) 20120313 (Red Hat 4.4.7-16)

Thanks.

can you guide me how can i update?

[Luke 39790]

You might have an easier time just downloading a static build from here and configuring it in the emby server dashboard:

 

https://www.johnvansickle.com/ffmpeg/

 

Just make sure to mark both the ffmpeg and ffprobe files as executable. If you want to compile it, then I would suggest using everything from that johnvansickle build as a starting point. Thanks.

[hushamdogar 0]

solved thank you 

[Luke 39790]

Thanks for the feedback.