Metadata not collected (incorrect url to thetvdb)

[mnaverfeldt 0]

Hi!

 

After my initial scan I noticed that a lot of my tv shows were missing metadata. I enabled debug log and ran refresh on a few items with the following result:

2017-08-16 13:46:30.3226 Info HttpClient: HttpClientManager GET: https://www.thetvdb.com/api/B89CE93890E9419B/series/75760
/all/en.zip
2017-08-16 13:46:30.5265 Error HttpClient: Error ProtocolError getting response from https://www.thetvdb.com/api/B89CE93890E9419B/series/75760. /all/en.zip
	*** Error Report ***
	Version: 3.2.27.0
	Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /var/lib/emby-server -restartpath /usr/lib/emby-server/restart.sh
	Operating system: Unix 4.9.0.3
	64-Bit OS: True
	64-Bit Process: True
	Mono: 4.8.1 (Stable 4.8.1.0/22a39d7 Sat Jul 22 18:51:35 UTC 2017)
	Processor count: 8
	Program data path: /var/lib/emby-server
	Application directory: /usr/lib/emby-server/bin
	System.Net.WebException: The remote server returned an error: (404) Not Found.
	  at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00064] in <5641e4edad4f4464ba58c620a7b8ea48>:0 
	  at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x00014] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 
	System.Net.WebException
	  at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00064] in <5641e4edad4f4464ba58c620a7b8ea48>:0 
	  at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x00014] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 

Actual URL: https://www.thetvdb.com/api/B89CE93890E9419B/series/75760. /all/en.zip

Working URL: https://www.thetvdb.com/api/B89CE93890E9419B/series/75760/all/en.zip

Notice the following in the URL to thetvdb: ".<space>". 

 

Same result for a bunch of tv shows. TheTVDB Id is populated in the metadata manager, without any extra characters. 

 

Anyone knows what the problem might be?

Edited August 16, 2017 by mnaverfeldt

[mnaverfeldt 0]

So i decided to reinstall everything and run the scan once again. Same problem :-(

 

There is nothing weird about the folder structure what I can see. 

 

TV shows

---- Show

--------tvshow.nfo (just a link to thetvdb)

--------Season 1

------------ Show S01E01

------------ Show S01E02

------------ Show S01E03

--------Season 2

------------ Show S02E01

------------ Show S02E02

------------ Show S02E03

 

Nobody else really have this problem?

[Sven 136]

Can you post the full log?

So we can check if it's already broken before the call to thetvdb.

[mnaverfeldt 0]

Of course. Attaching it now.

emby-debug-log.txt

[Luke 37180]

Can you attach the nfo file? thanks.

[mnaverfeldt 0]

Can you attach the nfo file? thanks.

 

Sure, it just contains an URL to thetvdb. Attaching it.

 

Used mostly for Kodi (http://kodi.wiki/view/NFO_files/TV_shows#Video_.nfo_files_containing_a_URL).

 

Edit: Might be a newline at the end in some of the nfo-files which maybe can cause the problem (?). Can't test it though as I don't have write access to the files. 

tvshow.nfo

Edited August 20, 2017 by mnaverfeldt

[Luke 37180]

if it is a newline character then that's resolved for a future release. thanks.

[mnaverfeldt 0]

if it is a newline character then that's resolved for a future release. thanks.

Cool, I'll be happy to test it out.