Media will not play on EMBY

[seasonalskier 0]

Hello, I have had a problem for about a month now where EMBY just doesn't tag or play media.  I have tried everything I can think of from library re-scans, to a total deletion of the docker container and re-install of EMBY going from the Beta release to the non Beta release (3.2.26.0).  And nothing seems to work.  I am running EMBY on Open Media Vault and have attempted to play from the EMBY app from android and ios as well as direct play from my PC.  Not sure whats gone wrong or what needs to be done to fix it.  Any help is greatly appreciated.

 

EMBY: 3.2.26.0
OMV: 2.2.14 (Stone Burner)

Docker Information:

 Client:

 Version:      17.05.0-ce

 API version:  1.29

 Go version:   go1.7.5

 Git commit:   89658be

 Built:        Thu May  4 22:13:40 2017

 OS/Arch:      linux/amd64

 

Server:

 Version:      17.05.0-ce

 API version:  1.29 (minimum version 1.12)

 Go version:   go1.7.5

 Git commit:   89658be

 Built:        Thu May  4 22:13:40 2017

 OS/Arch:      linux/amd64

 Experimental: false

EMBY_8_10_17_Cannot_Play_Media.txt

Edited August 10, 2017 by seasonalskier

[Luke 37186]

Hi, first remove the cover art plugin. You somehow have a version of cover art intended for the beta server.

 

Second, the server is having trouble launching ffmpeg:

2017-08-10 09:14:23.0433 Info App: /config/ffmpeg/20170308/ffmpeg -i file:"/television/Game of Thrones/backdrops/theme.mp4" -map_metadata -1 -map_chapters -1 -threads 4 -sn -codec:v:0 libx264 -pix_fmt yuv420p -preset veryfast -crf 23 -maxrate 1808000 -bufsize 3616000 -profile:v high -level 4.1 -x264opts:0 subme=0:me_range=4:rc_lookahead=10:me=dia:no_chroma_me:8x8dct=0:partitions=none -force_key_frames "expr:gte(t,n_forced*3)" -vf "scale=trunc(min(max(iw\,ih*dar)\,1280)/2)*2:trunc(ow/dar/2)*2" -flags -global_header -vsync -1 -codec:a:0 aac -strict experimental -ac 6 -ab 192000  -f segment -max_delay 5000000 -avoid_negative_ts disabled -start_at_zero -segment_time 3  -individual_header_trailer 0 -segment_format mpegts -segment_list_entry_prefix "hls/d8031ee26e40a3b6e9c73b380b56ed20/" -segment_list_type m3u8 -segment_start_number 0 -segment_list "/config/transcoding-temp/d8031ee26e40a3b6e9c73b380b56ed20.m3u8" -y "/config/transcoding-temp/d8031ee26e40a3b6e9c73b380b56ed20%d.ts"
2017-08-10 09:14:23.0441 Error App: Error starting ffmpeg
	*** Error Report ***
	Version: 3.2.26.0
	Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /config -restartpath /usr/lib/emby-server/restart.sh
	Operating system: Unix 3.16.0.0
	64-Bit OS: True
	64-Bit Process: True
	Mono: 4.8.1 (Stable 4.8.1.0/22a39d7 Fri Jun  2 05:04:04 UTC 2017)
	Processor count: 8
	Program data path: /config
	Application directory: /usr/lib/emby-server/bin
	System.ComponentModel.Win32Exception (0x80004005): ApplicationName='/config/ffmpeg/20170308/ffmpeg', CommandLine='-i file:"/television/Game of Thrones/backdrops/theme.mp4" -map_metadata -1 -map_chapters -1 -threads 4 -sn -codec:v:0 libx264 -pix_fmt yuv420p -preset veryfast -crf 23 -maxrate 1808000 -bufsize 3616000 -profile:v high -level 4.1 -x264opts:0 subme=0:me_range=4:rc_lookahead=10:me=dia:no_chroma_me:8x8dct=0:partitions=none -force_key_frames "expr:gte(t,n_forced*3)" -vf "scale=trunc(min(max(iw\,ih*dar)\,1280)/2)*2:trunc(ow/dar/2)*2" -flags -global_header -vsync -1 -codec:a:0 aac -strict experimental -ac 6 -ab 192000  -f segment -max_delay 5000000 -avoid_negative_ts disabled -start_at_zero -segment_time 3  -individual_header_trailer 0 -segment_format mpegts -segment_list_entry_prefix "hls/d8031ee26e40a3b6e9c73b380b56ed20/" -segment_list_type m3u8 -segment_start_number 0 -segment_list "/config/transcoding-temp/d8031ee26e40a3b6e9c73b380b56ed20.m3u8" -y "/config/transcoding-temp/d8031ee26e40a3b6e9c73b380b56ed20%d.ts"', CurrentDirectory='', Native error= Access denied
	  at System.Diagnostics.Process.StartWithCreateProcess (System.Diagnostics.ProcessStartInfo startInfo) [0x001ee] in <5641e4edad4f4464ba58c620a7b8ea48>:0 
	System.ComponentModel.Win32Exception
	  at System.Diagnostics.Process.StartWithCreateProcess (System.Diagnostics.ProcessStartInfo startInfo) [0x001ee] in <5641e4edad4f4464ba58c620a7b8ea48>:0 

Can you ensure this file exists:

config/ffmpeg/20170308/ffmpeg

Also ensure that it is marked with execute privileges. Thanks.

[seasonalskier 0]

Thank you so much, I switched the FFMPEG codec to the system one and now it seems to be working perfectly!  As always, thank you so much for your help!

[Luke 37186]

Thanks for the feedback.