sveyland1 0 Posted July 27, 2017 Share Posted July 27, 2017 Hi, I am having a problem that my Emby theater won't load. It is just stuck on a black screen and won't start. There are three instances of Electron and one of Emby.Theater in the task manager but none of them so any movement memory wise. Link to comment Share on other sites More sharing options...
Luke 37071 Posted July 27, 2017 Share Posted July 27, 2017 Hi, what kind of video card do you have? Thanks. Link to comment Share on other sites More sharing options...
sveyland1 0 Posted July 27, 2017 Author Share Posted July 27, 2017 I have an Intel NUC with Intel HD Graphics 5000 Everything was working fine as recently as Monday (yesterday I didn't watch TV) Link to comment Share on other sites More sharing options...
sveyland1 0 Posted July 28, 2017 Author Share Posted July 28, 2017 Help. Still not working... Link to comment Share on other sites More sharing options...
Luke 37071 Posted July 28, 2017 Share Posted July 28, 2017 if you double click inside the window, does that make it go fullscreen, and does that also fix the graphics? thanks. Link to comment Share on other sites More sharing options...
sveyland1 0 Posted July 28, 2017 Author Share Posted July 28, 2017 It launches already in full screen except the task bar remains on top. When I double click nothing happens. Link to comment Share on other sites More sharing options...
Luke 37071 Posted July 28, 2017 Share Posted July 28, 2017 can you locate this folder on your system? C:\Users\{username}\AppData\Roaming\Emby-Theater\system\electronapp That's what it would look like on windows 10. On older versions of windows it may vary slightly. I'd like you to try something. Open up the main.js file, locate line 649, and change it from //app.disableHardwareAcceleration(); to app.disableHardwareAcceleration(); Please let me know if it makes a difference. thanks. 1 Link to comment Share on other sites More sharing options...
sveyland1 0 Posted July 28, 2017 Author Share Posted July 28, 2017 Hi Luke, unfortunately still no difference. Link to comment Share on other sites More sharing options...
sveyland1 0 Posted July 28, 2017 Author Share Posted July 28, 2017 Now this was strange. I had deleted the //. After I just told you that it made no difference I went back and added the // back and now it works. Weird. Link to comment Share on other sites More sharing options...
Luke 37071 Posted July 28, 2017 Share Posted July 28, 2017 Thanks for the feedback Link to comment Share on other sites More sharing options...
GhostRider 46 Posted July 29, 2017 Share Posted July 29, 2017 (edited) I had the same issue after recently updating to Windows Creators Edition. Emby would start as a full screen black window. I removed the comments sign from //app.disableHardwareAcceleration(); in the Windows section and Emby now works. I wonder if this is a Windows Creators Edition "feature"? Edited July 29, 2017 by GhostRider Link to comment Share on other sites More sharing options...
Luke 37071 Posted July 29, 2017 Share Posted July 29, 2017 I had the same issue after recently updating to Windows Creators Edition. Emby would start as a full screen black window. I removed the comments sign from //app.disableHardwareAcceleration(); in the Windows section and Emby now works. I wonder if this is a Windows Creators Edition "feature"? Well the Creators update has created some problems. Hopefully the fall update will resolve them. Link to comment Share on other sites More sharing options...
Dizzy49 94 Posted July 31, 2017 Share Posted July 31, 2017 Update. Emby loaded, but I didn't try to actually play anything. I tried to play something last night, and I get the audio, but no video. I tried several different videos. Link to comment Share on other sites More sharing options...
Dizzy49 94 Posted August 1, 2017 Share Posted August 1, 2017 I also noticed that on my HTPC where it wouldn't play video, I was getting the loading circle A LOT. I would go into a TV Show, and I'd get the loading Circle, no Fav or Watched icons. If I went into a Season it did the same thing. When I backed out of the season the Fav and Watched icons would be there, AND I could then see the Next Up (which I didn't realize was missing until I backed out). I thought it was related to the video issue, but I am seeing the same behavior on my desktop. Of course now that I go back in to get screen shots it's acting fine on my desktop :/ I'll try the HTPC to see if it's still having issues with the video. Link to comment Share on other sites More sharing options...
GhostRider 46 Posted September 2, 2017 Share Posted September 2, 2017 I had the same issue after recently updating to Windows Creators Edition. Emby would start as a full screen black window. I removed the comments sign from //app.disableHardwareAcceleration(); in the Windows section and Emby now works. I wonder if this is a Windows Creators Edition "feature"? Still experiencing the black screen issue. Just updated to the new Emby Theater version and had to reedit the main.js file. This fixed my black screen issue again.I have AMD graphics card. Link to comment Share on other sites More sharing options...
yemby 0 Posted April 8, 2022 Share Posted April 8, 2022 (edited) I'm having the same issue, but in Debian 11 + Gnome. I've tried the .deb and the Flatpak with the same result. Ironically, the Jellyfin app actually works with my Emby server. Edited April 8, 2022 by yemby Link to comment Share on other sites More sharing options...
Luke 37071 Posted April 9, 2022 Share Posted April 9, 2022 20 hours ago, yemby said: I'm having the same issue, but in Debian 11 + Gnome. I've tried the .deb and the Flatpak with the same result. Ironically, the Jellyfin app actually works with my Emby server. hi @yemby can you please give it another try? Thanks. Link to comment Share on other sites More sharing options...
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