ifignella 12 Posted July 21, 2017 Share Posted July 21, 2017 I have just one episode that won't play on Roku. It plays with VLC and through the webapp. I've tried 3 copies of the same file and also converted the most recent file with handbrake, but it still won't play. I just get the loading icon and need to restart the app. I sent a log through the app Server: Server User: Mom Time: 1:01 am The file is LivePD S01E52. log.txt Link to comment Share on other sites More sharing options...
ebr 14925 Posted July 21, 2017 Share Posted July 21, 2017 So the app isn't freezing because you were able to back out and send the log, right? Does the "More from season x" row show up on that screen? Link to comment Share on other sites More sharing options...
Farfignugget 4 Posted July 21, 2017 Share Posted July 21, 2017 Suddenly i can't log back in, the select server (user) screen comes up but after i select my user it just continually "loading". I can't remember if the " more from" was there, I'll check on a different roku. I could navigate around to send the log, but the screen was dim and the original file i was trying to play was still trying to load. I didn't try to play something else, but i will do that now. Link to comment Share on other sites More sharing options...
Farfignugget 4 Posted July 21, 2017 Share Posted July 21, 2017 Ok, "more from season x" is there. If i navigate to another episode and select it while that one is trying to load, it does play. Link to comment Share on other sites More sharing options...
ebr 14925 Posted July 21, 2017 Share Posted July 21, 2017 Can you either link me (ebr) via Connect or send me sign in credentials that can access this item? Something unexpected is being returned by a data request and I need to run under the debugger to see what it is. Thanks. Link to comment Share on other sites More sharing options...
Farfignugget 4 Posted July 21, 2017 Share Posted July 21, 2017 Should be good if i did it right Link to comment Share on other sites More sharing options...
ebr 14925 Posted July 21, 2017 Share Posted July 21, 2017 Your server is coming up as unavailable. Make sure an IP address or something didn't change... Link to comment Share on other sites More sharing options...
Farfignugget 4 Posted July 21, 2017 Share Posted July 21, 2017 (edited) Ok, try it now. Think it was my VPN, never could figure it how to remote access through it. Edited July 21, 2017 by Farfignugget Link to comment Share on other sites More sharing options...
Solution ebr 14925 Posted July 21, 2017 Solution Share Posted July 21, 2017 That was a bugger but I found it. 3.0.42 should allow you to play it. Thanks for your help. You can delete my user now if you wish. 1 Link to comment Share on other sites More sharing options...
Farfignugget 4 Posted July 22, 2017 Share Posted July 22, 2017 (edited) Excellent, thank you! Edited July 22, 2017 by Farfignugget Link to comment Share on other sites More sharing options...
ebr 14925 Posted July 22, 2017 Share Posted July 22, 2017 Did you update and confirm it works now? Link to comment Share on other sites More sharing options...
Farfignugget 4 Posted July 22, 2017 Share Posted July 22, 2017 Yes, it does Link to comment Share on other sites More sharing options...
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