webnar 2 Posted June 22, 2017 Share Posted June 22, 2017 Hi I got a new phone and apparently I cannot authorize the Android app anymore. It asked when I bought the app that was December 2015. So I just select 2015-2017 and it doesn't do a thing. Any ideas or possible fix? Link to comment Share on other sites More sharing options...
Luke 37107 Posted June 28, 2017 Share Posted June 28, 2017 Hi @@webnar, I tested this and the button is working OK for me, but I can tell you what happens when you click it. It simply gives you instructions on how to restore your previous purchase: To restore your previous purchase, please ensure you're signed into the device with the same Google (or Amazon) account that originally made the purchase. Make sure the app store is enabled and not restricted by any parental controls, and ensure you have an active internet connection. You'll only have to do this once to restore your previous purchase. Please let us know if this helps. Thanks ! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now