Zodler 18 Posted June 21, 2017 Share Posted June 21, 2017 This is a new bug. This did not happen before. When I play for example 2 files from a library, ios forgets the resumable episode and tag it as unplayed. Link to comment Share on other sites More sharing options...
Zodler 18 Posted June 21, 2017 Author Share Posted June 21, 2017 Update, it is not just iOS. This problem happens also when I play the files inside a web browser and use the server interface. Might be a server bug. Link to comment Share on other sites More sharing options...
Luke 37068 Posted June 21, 2017 Share Posted June 21, 2017 hi @@Zodler let's please look at a specific example. please play some content to cause the problem to occur again, and then attach the information requested in how to report a problem. thanks ! Link to comment Share on other sites More sharing options...
Zodler 18 Posted June 22, 2017 Author Share Posted June 22, 2017 This is very easy to test. You just have to play 2 episodes. I made a clean server with only 2 files and here are the logs. First, I played episode 1 then stopped. In the main menu you see the episode resumable. Then I played episode 2 and stopped in the middle. If you go to the main menu only episode 2 is resumable. Episode 1 playback history is erased. Like never played. Here are the very small clean logs. server-63633696913.txt ffmpeg-transcode-5a131da1-fd03-4cab-85bb-4ad1317669fb.txt ffmpeg-transcode-6cd84cfa-1701-43de-9b36-93e43ced8751.txt ffmpeg-transcode-77e1eb9e-594c-4115-a254-70056adaaf19.txt ffmpeg-transcode-6251f949-bfac-437a-9a1d-e128c217d429.txt ffmpeg-transcode-431311e3-f020-4738-909f-bd40fbc50f14.txt ffmpeg-transcode-19328199-ac69-4e60-ab41-c547ac8cb4b4.txt Link to comment Share on other sites More sharing options...
Luke 37068 Posted June 22, 2017 Share Posted June 22, 2017 Can you please indicate exactly what screens you did this from? thanks ! Link to comment Share on other sites More sharing options...
Zodler 18 Posted June 22, 2017 Author Share Posted June 22, 2017 Not sure if I understand but I did it with firefox within the server web interface on Windows 10 for this specific log. But as I said before it also happens in iOS app. Link to comment Share on other sites More sharing options...
Luke 37068 Posted June 22, 2017 Share Posted June 22, 2017 From what exact screen within the web app? thanks. Link to comment Share on other sites More sharing options...
Zodler 18 Posted June 22, 2017 Author Share Posted June 22, 2017 Well that's hard to say. I have tried several ways. One is to go inside the series, then I go into season 1, then I go into each episode and click play. If you just play 2 episodes I think you will see it. Link to comment Share on other sites More sharing options...
Luke 37068 Posted June 22, 2017 Share Posted June 22, 2017 @@Happy2Play have you seen this? Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted June 22, 2017 Share Posted June 22, 2017 @@Happy2Play have you seen this? Yes, just tested this by starting ep 1 and fast forwarding to the middle and stopping, it appear with resume point. Then started ep 2 and ep 1 resume point disappeared, as described above. Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted June 22, 2017 Share Posted June 22, 2017 Follow up - it applies to back to back episodes. If you have resume for 1 you can have resume for 3, if you stop 3 and watch 4 you lose 3 and 1 and 4 have resumes. Hope that makes sense. Link to comment Share on other sites More sharing options...
Luke 37068 Posted June 22, 2017 Share Posted June 22, 2017 It's resolved for the next release, thanks. Link to comment Share on other sites More sharing options...
Zodler 18 Posted June 22, 2017 Author Share Posted June 22, 2017 It is not only for back to back episodes. It happens if I play 2 episodes from 2 different series. Link to comment Share on other sites More sharing options...
Zodler 18 Posted June 22, 2017 Author Share Posted June 22, 2017 It's resolved for the next release, thanks. Thanks. So it's a server problem? Since it's a major thing because you can't watch any episodes and resume, please inform us when it is released. Hopefully it is soon. Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted June 22, 2017 Share Posted June 22, 2017 Thanks. So it's a server problem? Since it's a major thing because you can't watch any episodes and resume, please inform us when it is released. Hopefully it is soon. Are you saying you can't resume something that has a resume point? The having resume points for episode 1 and 2 is fixed in beta 3.2.20.10. Link to comment Share on other sites More sharing options...
Zodler 18 Posted June 22, 2017 Author Share Posted June 22, 2017 No I'm not saying that. I can resume an episode with a resume point. That is no problem. Since I watch several episodes concurrently and watch something else before finishing another episode, every progress is lost. Link to comment Share on other sites More sharing options...
Zodler 18 Posted June 22, 2017 Author Share Posted June 22, 2017 I installed Server 3.2.20.10 beta. If you play inside a web browser, it works correctly now. Remembering the resume points. However, the iOS app has still the problem. This issue is not resolved for iOS. Please do the same test inside the iOS app. Link to comment Share on other sites More sharing options...
Luke 37068 Posted June 22, 2017 Share Posted June 22, 2017 It's resolved for the next release of the iOS app. Thanks. Link to comment Share on other sites More sharing options...
Zodler 18 Posted June 22, 2017 Author Share Posted June 22, 2017 Hopefully it's soon And thank you for keeping the episodes tab for iOS! Link to comment Share on other sites More sharing options...
Luke 37068 Posted July 11, 2017 Share Posted July 11, 2017 @@Zodler, 1.4.0 has been released to resolve this. Thanks. Link to comment Share on other sites More sharing options...
Zodler 18 Posted July 12, 2017 Author Share Posted July 12, 2017 (edited) Thank you. I just tested it and it works correctly now as before the bug. By the way, it would be great if we had simple gestures. Swipe left or right to jump few seconds back or forward. Edited July 12, 2017 by Zodler Link to comment Share on other sites More sharing options...
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