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[Feature request] Deleting movie - Access denied

Pepes

By Pepes
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Pepes

Pepes   1

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Hello,

I tried to delete one movie, but it was asked me if I was sure to delete it. Yes. I was. But after this nothing happened.

I was curious and look into log and find this:

2017-06-09 21:59:15.2704 Error HttpServer: Error processing request
    *** Error Report ***
    Version: 3.2.19.0
    Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /var/lib/emby-server -restartpath /usr/lib/emby-server/restart.sh
    Operating system: Unix 4.9.0.0
    64-Bit OS: True
    64-Bit Process: True
    Mono: 4.8.1 (Stable 4.8.1.0/22a39d7 Tue May 2 22:25:43 UTC 2017)
    Processor count: 4
    Program data path: /var/lib/emby-server
    Application directory: /usr/lib/emby-server/bin
    System.AggregateException: One or more errors occurred. ---> System.UnauthorizedAccessException: Access to the path "/hdd/nfs/****/*******/******.com.mp4" is denied.
     at System.IO.File.Delete (System.String path) [0x00082] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Common.Implementations.IO.ManagedFileSystem.DeleteFile (System.String path) [0x00027] in <4852958fa08443d395496b4d7941b0a0>:0
     at Emby.Server.Implementations.Library.LibraryManager+<DeleteItem>c__async1.MoveNext () [0x0033a] in <a15c4da60c2b431181a08b26f1522088>:0
     --- End of inner exception stack trace ---
     at System.Threading.Tasks.Task.WaitAll (System.Threading.Tasks.Task[] tasks, System.Int32 millisecondsTimeout, System.Threading.CancellationToken cancellationToken) [0x00242] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Threading.Tasks.Task.WaitAll (System.Threading.Tasks.Task[] tasks, System.Int32 millisecondsTimeout) [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Threading.Tasks.Task.WaitAll (System.Threading.Tasks.Task[] tasks) [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at MediaBrowser.Api.Library.LibraryService.Delete (MediaBrowser.Api.Library.DeleteItems request) [0x00061] in <8093b34c418d43549fca4d05777b9fa4>:0
     at MediaBrowser.Api.Library.LibraryService.Delete (MediaBrowser.Api.Library.DeleteItem request) [0x00013] in <8093b34c418d43549fca4d05777b9fa4>:0
     at (wrapper dynamic-method) System.Object:lambda_method (System.Runtime.CompilerServices.Closure,object,object)
     at Emby.Server.Implementations.Services.ServiceExecGeneral+<CreateExecFn>c__AnonStorey2.<>m__0 (System.Object service, System.Object request) [0x00000] in <a15c4da60c2b431181a08b26f1522088>:0
     at Emby.Server.Implementations.Services.ServiceExecGeneral+<Execute>c__async0.MoveNext () [0x0010a] in <a15c4da60c2b431181a08b26f1522088>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Server.Implementations.Services.ServiceHandler+<ProcessRequestAsync>c__async1.MoveNext () [0x0016b] in <a15c4da60c2b431181a08b26f1522088>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable+ConfiguredTaskAwaiter.GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Server.Implementations.HttpServer.HttpListenerHost+<RequestHandler>c__async0.MoveNext () [0x006c8] in <a15c4da60c2b431181a08b26f1522088>:0
    ---> (Inner Exception #0) System.UnauthorizedAccessException: Access to the path "/hdd/nfs/******/******/***.com.mp4" is denied.
     at System.IO.File.Delete (System.String path) [0x00082] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Common.Implementations.IO.ManagedFileSystem.DeleteFile (System.String path) [0x00027] in <4852958fa08443d395496b4d7941b0a0>:0
     at Emby.Server.Implementations.Library.LibraryManager+<DeleteItem>c__async1.MoveNext () [0x0033a] in <a15c4da60c2b431181a08b26f1522088>:0 <---
    
    System.AggregateException
     at System.Threading.Tasks.Task.WaitAll (System.Threading.Tasks.Task[] tasks, System.Int32 millisecondsTimeout, System.Threading.CancellationToken cancellationToken) [0x00242] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Threading.Tasks.Task.WaitAll (System.Threading.Tasks.Task[] tasks, System.Int32 millisecondsTimeout) [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Threading.Tasks.Task.WaitAll (System.Threading.Tasks.Task[] tasks) [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at MediaBrowser.Api.Library.LibraryService.Delete (MediaBrowser.Api.Library.DeleteItems request) [0x00061] in <8093b34c418d43549fca4d05777b9fa4>:0
     at MediaBrowser.Api.Library.LibraryService.Delete (MediaBrowser.Api.Library.DeleteItem request) [0x00013] in <8093b34c418d43549fca4d05777b9fa4>:0
     at (wrapper dynamic-method) System.Object:lambda_method (System.Runtime.CompilerServices.Closure,object,object)
     at Emby.Server.Implementations.Services.ServiceExecGeneral+<CreateExecFn>c__AnonStorey2.<>m__0 (System.Object service, System.Object request) [0x00000] in <a15c4da60c2b431181a08b26f1522088>:0
     at Emby.Server.Implementations.Services.ServiceExecGeneral+<Execute>c__async0.MoveNext () [0x0010a] in <a15c4da60c2b431181a08b26f1522088>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Server.Implementations.Services.ServiceHandler+<ProcessRequestAsync>c__async1.MoveNext () [0x0016b] in <a15c4da60c2b431181a08b26f1522088>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable+ConfiguredTaskAwaiter.GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Server.Implementations.HttpServer.HttpListenerHost+<RequestHandler>c__async0.MoveNext () [0x006c8] in <a15c4da60c2b431181a08b26f1522088>:0
    InnerException: System.UnauthorizedAccessException
    System.UnauthorizedAccessException: Access to the path "/hdd/nfs/*****/*****/*****.com.mp4" is denied.
     at System.IO.File.Delete (System.String path) [0x00082] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Common.Implementations.IO.ManagedFileSystem.DeleteFile (System.String path) [0x00027] in <4852958fa08443d395496b4d7941b0a0>:0
     at Emby.Server.Implementations.Library.LibraryManager+<DeleteItem>c__async1.MoveNext () [0x0033a] in <a15c4da60c2b431181a08b26f1522088>:0
     at System.IO.File.Delete (System.String path) [0x00082] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
     at Emby.Common.Implementations.IO.ManagedFileSystem.DeleteFile (System.String path) [0x00027] in <4852958fa08443d395496b4d7941b0a0>:0
     at Emby.Server.Implementations.Library.LibraryManager+<DeleteItem>c__async1.MoveNext () [0x0033a] in <a15c4da60c2b431181a08b26f1522088>:0
    
2017-06-09 21:59:15.2710 Info HttpServer: HTTP Response 500 to 192.168.1.117. Time: 13ms. http://192.168.1.234:8096/emby/Items/5dc826a54ad8dae9d9342df318d00779 

Please can you do something with it? It would be really helpful if it will in web ui told me access denied instead of looking somewhere in logs.

Edited by Pepes
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Luke Emby Team

Luke   37095

Posted
Posted

Hi, there's nothing for us to do. This is actually for you to handle. Emby Server tried to delete the file, but was denied access by your system.

 

On Linux, Emby runs under a service account called Emby. You need to ensure that the Emby system user has write access to your media folders, if that is indeed what you want to do.

 

Let us know if this helps. Thanks !

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Pepes

Pepes   1

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  • Author
Posted (edited)

I'm really curious why you can't do something about it.

Why there can't be some dialog, which will show what happened?

Edited by Pepes
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Luke Emby Team

Luke   37095

Posted
  • Solution
Posted

 

 

Why you can't say in web ui that access was denied ?

 

yes this we can do, sorry about that. You are correct. We can certainly handle the error better and give you information about it. We'll look into doing that. Does this help? Thanks !

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