cash84 4 Posted June 3, 2017 Share Posted June 3, 2017 I have a UN40KU6290FXZA. i have ran emby app for the last 4-5 months. The subtitles been working great until like the last couple weeks. I played it on emby theater on my two pc and works fine. Was there a reason update that may have caused this? I did uninstall and reinstalled. Link to comment Share on other sites More sharing options...
Luke 37167 Posted June 3, 2017 Share Posted June 3, 2017 Did you install this app from the store? What exactly is the issue? Link to comment Share on other sites More sharing options...
cash84 4 Posted June 3, 2017 Author Share Posted June 3, 2017 Yes I installed it from the store. I have SRT format subtitles. When a person speaks, the subtitle for those words won't show up for about 2-3 seconds. It's like the video file starts first then the srt will pick up a couple seconds later. Link to comment Share on other sites More sharing options...
Luke 37167 Posted June 3, 2017 Share Posted June 3, 2017 Does this happen in the web app? Link to comment Share on other sites More sharing options...
cash84 4 Posted June 3, 2017 Author Share Posted June 3, 2017 Tried it on the web app and works fine. Link to comment Share on other sites More sharing options...
Luke 37167 Posted June 4, 2017 Share Posted June 4, 2017 hi @@cash84, please discuss an example and attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
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