Server Crash / Stop Play

[Polliny 0]

Hi @ all,

 

i have a problem that the server stop playing videos. The problem occurs sporadically and is not reproducible.

The Playback freezes for a few minutes and jump that back to menu. In most cases the playback is without transcoding.

I try it on different Devices iPad, RPI3, over Browser (Chrome, Mozilla), ChromeCast and so on..... the same issue

 

The firewall on the server (Ubunut 14.04) block all incoming ports except 8920 (https). 

 

Mono: 4.8.1

ffmpeg: ffmpeg-git-20170517-64bit-static

 

Does anyone have an idea what the problem is?

 

Thank you!

[Luke 37253]

Hi there @@Polliny, we're very sorry to hear about this. In order for us to best help you, please discuss a specific example of a situation that occurred, and then accompany that example with the information requested in how to report a problem. thanks !

[Polliny 0]

Hi @Lluke,

 

sorry, on my last Post i forgot to click on "Attach This File" :-)

 

Now i attached the Server Log right.

 

EDIT

2017-05-30 21:04:51.0632 Error HttpServer: Error processing request
	*** Error Report ***
	Version: 3.2.17.0
	Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /var/lib/emby-server -restartpath /usr/lib/emby-server/restart.sh
	Operating system: Unix 3.13.0.117
	64-Bit OS: True
	64-Bit Process: True
	Mono: 4.8.1 (Stable 4.8.1.0/22a39d7 Tue May  2 22:27:58 UTC 2017)
	Processor count: 8
	Program data path: /var/lib/emby-server
	Application directory: /usr/lib/emby-server/bin
	MediaBrowser.Controller.Net.SecurityException: Access token has expired.

2017-05-30 21:26:09.7232 Error HttpServer: Error processing request
	*** Error Report ***
	Version: 3.2.17.0
	Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /var/lib/emby-server -restartpath /usr/lib/emby-server/restart.sh
	Operating system: Unix 3.13.0.117
	64-Bit OS: True
	64-Bit Process: True
	Mono: 4.8.1 (Stable 4.8.1.0/22a39d7 Tue May  2 22:27:58 UTC 2017)
	Processor count: 8
	Program data path: /var/lib/emby-server
	Application directory: /usr/lib/emby-server/bin
	System.IO.IOException: Unable to write data to the transport connection: The socket has been shut down. ---> System.Net.Sockets.SocketException: The socket has been shut down

2017-05-30 21:05:42.3040 Info HttpServer: HTTP Response 200 to CLIENTIP. Time: 112ms. https://xxx.de:8920/web/strings/de.json?v=1496171186939 
2017-05-30 21:05:42.4305 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.4838 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.4838 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.4861 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.4866 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.4881 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.4881 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.5403 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.5408 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.5416 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.5416 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.5426 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.5446 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.5995 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.5996 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.6006 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.6006 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.6015 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.6015 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.6443 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.6505 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.6505 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.6505 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.6533 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.6631 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.6806 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.7423 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.8138 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.8595 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.8608 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.8608 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.8621 Debug HttpServer: Validating host xxx.de
2017-05-30 21:05:42.8628 Debug HttpServer: Validating host xxx.de

Log.txt

Edited May 31, 2017 by Polliny