New Roku App Timing Out Connecting

[stevewalison 1]

I have solved this issue, but I'm posting so others may see it, and so it can be brought up to the devs. I have attached the server logs (2017_05_24_Emby_Log_Roku_Timeout_v1.7z), but no debug logging.

 

After the recent upgrade of the Roku app, all 3 of my Roku devices timed out while connecting. Click on the app, and the round loading bar keeps spinning for around 5 minutes.

 

Previous to this update, I had 3 separate Emby app's all working. Preview, Beta and the Legacy application, mixed use on all devices.

 

Even after attempting to remove the channel and start with a fresh Emby app, it would spin and time out connecting attempting to connect to the server.

 

Figuring this has to do with an incorrect/outdated configuration, and only Roku was having issues and was recently updated. I went to the settings dashboard, and selected "Devices". From there, I deleted every "Roku" related entry and I was able to connect to the server immediately.

 

Everything was back and working as expected.

 

Let me know if any further information or details are needed.

 

Cheers,

Steve

 

 

2017_05_24_Emby_Log_Roku_Timeout_v1.7z

[Luke 37247]

Hi, thanks for the feedback and information. We'll investigate.