jvandy7 0 Posted May 24, 2017 Share Posted May 24, 2017 I'm not sure which piece in the puzzle is causing my issue, but this forum gives me better responses than others. I had several things all update at once, the Samsung TV, the Roku Ultra and the Emby app for the Roku. Frequently between watching one movie and then starting another one later on, when I start playing a movie on Emby, it outputs sound, but there is no picture on the screen. When I reboot the Roku it will work just fine, and I don't have issues with any of the other channels not displaying content. It wasn't until the last couple weeks that I have had this issue. From December through early May everything ran flawlessly. Thanks, Jim Link to comment Share on other sites More sharing options...
Luke 37233 Posted May 24, 2017 Share Posted May 24, 2017 Hi @@jvandy7, we're sorry to hear about this. Can we go over an example? Please provide the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
mikeraburn 60 Posted May 25, 2017 Share Posted May 25, 2017 Cords are man made so they will fail. Try swapping out the HDMI cord. Sent from my SM-T560NU using Tapatalk Link to comment Share on other sites More sharing options...
ebr 14958 Posted May 25, 2017 Share Posted May 25, 2017 Hi. Also please try changing the resolution that your Roku device is set to. Thanks. Link to comment Share on other sites More sharing options...
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