saajan4u 79 Posted April 22, 2017 Share Posted April 22, 2017 Hi I have a Samsung smart TV that i currently use it in the living room. when watching a film, i can barely hear any speech from it. i have to crank up the volume to full some reason and the other action sequence is extremely loud. I then have to watch it using the chrome cast which is absolutely fine. I checked the emby apps sound settings and turned off all DTS AC3 settings, it didn't make any difference, turned them all on obviously it didn't make any difference either. I'm not using any external decoders, just what the tv has built in. media are downloaded from obvious places we know.. but they work fine with other devices, i.e Roku, and emby theatre etc. so i know its something to do with the emby app... it is up to date. it would be nice to use the built in app as much as possible. Link to comment Share on other sites More sharing options...
FrostByte 5049 Posted April 22, 2017 Share Posted April 22, 2017 Which Samsung app, the Tizen store one? Link to comment Share on other sites More sharing options...
saajan4u 79 Posted April 22, 2017 Author Share Posted April 22, 2017 (edited) no,the side load one Samsung UE40F5300 OrSay Edited April 22, 2017 by saajan4u Link to comment Share on other sites More sharing options...
FrostByte 5049 Posted April 22, 2017 Share Posted April 22, 2017 Is it transcoding in the Samsung app? Could you post the mediainfo from the web client? Thanks Link to comment Share on other sites More sharing options...
Luke 37068 Posted April 22, 2017 Share Posted April 22, 2017 Yes, please provide the information requested in how to report a media playback issue. thanks ! 1 Link to comment Share on other sites More sharing options...
saajan4u 79 Posted April 24, 2017 Author Share Posted April 24, 2017 Hi Many thanks for your responses I'm playing an .mkv, direct play (No Transcoding)and here's the media info displayed below Link to comment Share on other sites More sharing options...
FrostByte 5049 Posted April 25, 2017 Share Posted April 25, 2017 Hi Many thanks for your responses I'm playing an .mkv, direct play (No Transcoding)and here's the media info displayed below Could you post the full mediainfo from the bottom of the webclient? Is this being played through your TV speakers? Also, is it messing up everything, or is it just one movie that doesn't play correctly? I'm not seeing any issues here using the latest version of the app and I'm using a F-series TV also. Maybe also post a small clip of the video if you can. Lastly, can you tell us which version of firmware you have? Sometimes these types of things are fixed by Samsung firmware updates. 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now