Server shows up in android but unable to connect.

[madgreenb 0]

When I try to connect to my server it comes up with a spinning loading circle which then goes away after about 5 seconds. No error or anything, it just seems like nothing happens. 

 

Things I've tried:

-Using the official mobile app

-Going on the website in mobile chrome (both desktop and mobile interfaces did not work)

-Using Emby Connect as well as manual IP for both above options

-Restarting the server multiple times

-Creating new user profiles with and without passwords

 

I am however able to connect via DLNA on both my PS3 and a DLNA app on my phone. All devices are on the same network. Any insight into what's causing this would be greatly appreciated!

[Luke 37136]

hi @@madgreenb, welcome. I would suggest checking out our Connection Troubleshooter. Please try the steps listed there and let us know exactly what succeeds and what fails. Thanks !

[madgreenb 0]

Turns out all I had to do was port forward. I didn't think that would have been the problem because the server itself still showed up.

[Luke 37136]

Thanks for the feedback !