snazy2000 342 Posted April 13, 2017 Share Posted April 13, 2017 Hi All Sometimes when watching an episode the stream will freeze for a second then will suddenly start playing the next episode and have to go back and start watching the previous one again and it works for few minutes or less and will do it again.... It doesn't always happen, it does not do it as all when watching from other platforms The video file that it happened to last night was - NCIS S01E23.m4v (Log attached) Any help would be much appreciated!! Thanks Guys server-63627552000.txt Link to comment Share on other sites More sharing options...
ebr 14925 Posted April 13, 2017 Share Posted April 13, 2017 The next time it happens, can you please send the log from the app? Do you know if it was playing in VLC? Link to comment Share on other sites More sharing options...
snazy2000 342 Posted April 13, 2017 Author Share Posted April 13, 2017 Looking at the server log it says 2017-04-12 23:07:25.0534 Info HttpResultFactory: Transmit file \\f1\media\TV Series\NCIS\Season 1\NCIS S01E23.m4v 2017-04-12 23:07:25.0804 Info HttpServer: HTTP GET http://192.168.1.3:8096/emby/Videos/ab000b8c2d0e5f41e4665f238b23a943/stream.m4v?DeviceId=dd164b7c9d33a67e&Static=true&Tag=8e3ed4e2dbb6c277a5661fcf9747eea1&MediaSourceId=ab000b8c2d0e5f41e4665f238b23a943. UserAgent: VLC/3.0.0-git LibVLC/3.0.0-git So I'm guessing so? How do I get the logs from the app as never seen anything about it on there before Link to comment Share on other sites More sharing options...
snazy2000 342 Posted April 13, 2017 Author Share Posted April 13, 2017 Dont worry I read the post.... Emby for Android TV/Fire TV and Emby for Roku (New Beta version only) Logs These apps have the option to send an app log to us electronically. You enter the settings page and turn on the "Debug Options". Now there will be a new tile on your home page settings row labelled "Send Log". Reproduce your problem and then use this button to send the log. Then add the following information to your report in the forum: Exactly what you were doing and what happened. Include the name of whatever you played if it is a playback problem The time you sent the log The name of the Emby user on the local server that was logged in at the time Link to comment Share on other sites More sharing options...
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