oldschool 7 Posted April 4, 2017 Share Posted April 4, 2017 My family watched a movie on our Shield TV last night using the Emby app, and during the movie, it stopped numerous times and returned to the title page. I was able to start the video again and play it, but it happened about 5-6 times last night. I thought maybe it was the video file (because it was a new one that we hadn't watched), but then today, another video that we play quite a bit started doing the same thing on a different Shield TV. So, it might be a bug in Emby. Log.txt Link to comment Share on other sites More sharing options...
ebr 14925 Posted April 4, 2017 Share Posted April 4, 2017 May be network disruption. Go to your settings in the app and turn on the debug options. Then, the next time this happens, send a log from the app and come here and give me the details for it. Instructions here. Thanks. Link to comment Share on other sites More sharing options...
oldschool 7 Posted April 5, 2017 Author Share Posted April 5, 2017 Just happened at around 7:35PM. I sent the logs. Link to comment Share on other sites More sharing options...
CBers 6771 Posted April 5, 2017 Share Posted April 5, 2017 I get the occasional STOP on my 2017 Shield, but it never seems to happen on my 2015 Shields. Just though I'd provide annecdotal information. If/when it happens again, I'll send logs. Link to comment Share on other sites More sharing options...
oldschool 7 Posted April 5, 2017 Author Share Posted April 5, 2017 Mine are the older models, but it JUST started doing it. Link to comment Share on other sites More sharing options...
ebr 14925 Posted April 5, 2017 Share Posted April 5, 2017 Not sure if it is a network disruption or not but the item was playing along fine and then this: 04-04 19:35:15.917 8081 8789 E NdkMediaCodec: sf error code: -38 04-04 19:35:15.917 8081 8789 E VLC : [6c1d3e2c] mediacodec decoder: AMediaCodec.dequeueOutputBuffer failed 0 You might want to try the beta of the app as we have updated some of the internal playback components. Is the connection wired or wireless? Link to comment Share on other sites More sharing options...
oldschool 7 Posted April 5, 2017 Author Share Posted April 5, 2017 It's a gigabit wired connection. Link to comment Share on other sites More sharing options...
oldschool 7 Posted May 3, 2017 Author Share Posted May 3, 2017 (edited) A couple of troubleshooting steps I've taken. I replaced the original movie my family was watching with another one, and that movie kept stopping as well. We've had other movies play without a problem on that Shield TV, so I'm not sure what's going on, because with a new video, I would think it would work without a hitch. We started playing a different movie this morning, and Emby is reporting that it is Direct Playing. This movie is stopping again in multiple places. I used MPC-HC on my PC to see if maybe there were errors in the video file or some artifacts I could see while playing the video at the exact same time that the video stopped on the Shield TV, and there was no problem playing back the video on a PC. CPU usage and Physical Memory are pretty low when playing back from the server, so I have to think that it's a Shield TV issue. We have a very fast wired connection (gigabit) going to both Shield TV devices, so I'm not sure what's going on here. Any ideas? Do I need to send over another debug log? Edited May 3, 2017 by oldschool Link to comment Share on other sites More sharing options...
ebr 14925 Posted May 4, 2017 Share Posted May 4, 2017 Can you please paste in here the media info from the web app for this item? Link to comment Share on other sites More sharing options...
oldschool 7 Posted May 4, 2017 Author Share Posted May 4, 2017 File 1: Media Info VideoCodecH264Codec tagavc1AVCYesProfileHighLevel40Resolution1920x1038Aspect ratio1.85:1AnamorphicNoInterlacedNoFramerate23.97602Bitrate1828 kbpsBit depth8 bitPixel formatyuv420pRef frames4NAL4 AudioLanguageengCodecAACCodec tagmp4aProfileLCLayout5.1Channels6 chBitrate376 kbpsSample rate48000 HzDefaultYesTitleEng AAC 5.1 Default AudioLanguageengCodecAACCodec tagmp4aProfileLCLayoutstereoChannels2 chBitrate124 kbpsSample rate48000 HzDefaultYesTitleEng AAC stereo Default SubtitleLanguageengCodecSRTDefaultNoForcedNoExternalYesTitleEng Containermp4 Path Link to comment Share on other sites More sharing options...
oldschool 7 Posted May 4, 2017 Author Share Posted May 4, 2017 File 2: Media Info VideoCodecH264Codec tagavc1AVCYesProfileHighLevel40Resolution1480x1080Aspect ratio4:3AnamorphicNoInterlacedNoFramerate23.97602Bitrate1962 kbpsBit depth8 bitPixel formatyuv420pRef frames4NAL4 AudioLanguageengCodecAACCodec tagmp4aProfileLCLayout5.1Channels6 chBitrate380 kbpsSample rate48000 HzDefaultYesTitleEng AAC 5.1 Default AudioLanguageengCodecAACCodec tagmp4aProfileLCLayoutstereoChannels2 chBitrate124 kbpsSample rate48000 HzDefaultYesTitleEng AAC stereo Default Containermp4 Link to comment Share on other sites More sharing options...
ebr 14925 Posted May 4, 2017 Share Posted May 4, 2017 Were these items recorded and converted to mp4 by Emby? Link to comment Share on other sites More sharing options...
oldschool 7 Posted May 4, 2017 Author Share Posted May 4, 2017 No, they were native MP4 that was uploaded to my database. Link to comment Share on other sites More sharing options...
simonk83 7 Posted June 12, 2017 Share Posted June 12, 2017 I see this a fair bit too (it just happened again and I finally googled it, which led me here). I run a 2017 Shield, and Kodi with the Emby plugin. Randomly, episodes will just stop. Some are fine, it just happens occasionally (we're watching a season of a show at the moment). Hitting play again starts it up immediately and all is fine. Link to comment Share on other sites More sharing options...
ebr 14925 Posted June 12, 2017 Share Posted June 12, 2017 I see this a fair bit too (it just happened again and I finally googled it, which led me here). I run a 2017 Shield, and Kodi with the Emby plugin. Randomly, episodes will just stop. Some are fine, it just happens occasionally (we're watching a season of a show at the moment). Hitting play again starts it up immediately and all is fine. Exactly how was the item playing in Kodi? Was it direct playing or direct streaming? Do you have the server log? Link to comment Share on other sites More sharing options...
simonk83 7 Posted June 13, 2017 Share Posted June 13, 2017 Exactly how was the item playing in Kodi? Was it direct playing or direct streaming? Do you have the server log? Hi, it was direct playing. Let me see if I can find it in the logs, otherwise I'll grab them next time for sure. Link to comment Share on other sites More sharing options...
ebr 14925 Posted June 13, 2017 Share Posted June 13, 2017 If it was truly direct playing then whatever it was was outside of Emby. Link to comment Share on other sites More sharing options...
simonk83 7 Posted June 19, 2017 Share Posted June 19, 2017 If it was truly direct playing then whatever it was was outside of Emby. Yep fair enough, looks like it might be an Nvidia Shield issue Link to comment Share on other sites More sharing options...
SwanStream 59 Posted September 25, 2017 Share Posted September 25, 2017 In searching for similar with Kodi I happened on a post somewhere (lost it) that it MAY be a ES file explorer background activity pop-up of some sort.... I had this problem and uninstalled es file explorer (5 years ago was a great app and has become some sort of bloatware carrier species.... IMHO). Hasn't been long, but no video exiting since. Might be worth checking if you've got esfile explorer installed. Link to comment Share on other sites More sharing options...
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