Spaceboy 2508 Posted March 19, 2017 Share Posted March 19, 2017 Hi, I have live tv via m3u set up and working in android and browser but on iOS the stream never starts and nothing is reported in the dashboard. I get a spinning circle and no option to back out to the prior screen. i just have to close the app. other media plays back on the same device. tried on ipad and iphone. i have logs but i'm getting uncomfortable with the level of personal details that are not obfuscated in so i will pm them on request thanks Link to comment Share on other sites More sharing options...
legallink 187 Posted March 20, 2017 Share Posted March 20, 2017 I've experienced very slow load times. Also, if the channel you are trying to stream is flagged, you won't be able to stream it. Have you tried a few different channels? Also, for iOS, what device is it? If it is very old, it may be that as well. More info will be helpful in order to help you. Link to comment Share on other sites More sharing options...
Spaceboy 2508 Posted March 20, 2017 Author Share Posted March 20, 2017 (edited) This is specific to iOS, playback starts immediately in web, on android. Using an iPad mini and iPhone 7 plus so unlikely to be anything to do with iOS. relevant detail from the log: 2017-03-19 17:22:01.0017 Info App: Profile: Unknown Profile, Path: http://iptv url/live/username/password/281.ts, isEligibleForDirectPlay: True, isEligibleForDirectStream: True 2017-03-19 17:22:01.0017 Info App: Profile: Unknown Profile, No direct play profiles found for Path: http://iptv url/live/username/password/281.ts 2017-03-19 17:22:01.0330 Info HttpServer: HTTP Response 200 to 192.168.1.1. Time: 185ms. http://emby server name:8096/emby/Items/305b84f554a710355efb6f6b5176699c/PlaybackInfo?UserId=158ef4cb9fda4ddea6107833271abf25&StartTimeTicks=0&MaxStreamingBitrate=60000000 2017-03-19 17:22:01.1014 Info HttpServer: HTTP POST http://emby server name:8096/emby/LiveStreams/Open?UserId=158ef4cb9fda4ddea6107833271abf25&StartTimeTicks=0&ItemId=305b84f554a710355efb6f6b5176699c&PlaySessionId=9170e18f39f1442fa2ebb6fbd087e02d&MaxStreamingBitrate=60000000. UserAgent: Mozilla/5.0 (iPad; CPU OS 10_2_1 like Mac OS X) AppleWebKit/602.4.6 (KHTML, like Gecko) Mobile/14D27 2017-03-19 17:22:01.1483 Info App: Opening channel stream from Emby, external channel Id: m3u_878e74f0d4b5c83a31225f87d00f9e67bbd82a8f6e5f4dd50bce74b04030033b 2017-03-19 17:22:01.1483 Info App: Streaming Channel m3u_878e74f0d4b5c83a31225f87d00f9e67bbd82a8f6e5f4dd50bce74b04030033b 2017-03-19 17:22:01.1640 Info App: Returning mediasource streamId 16776d4929f24b248a6243363e16c26bbbd82a8f6e5f4dd50bce74b04030033b, mediaSource.Id 28b1e1d5444841d6a2a5dc5f930fa8f4_bbd82a8f6e5f4dd50bce74b04030033b, mediaSource.LiveStreamId 2017-03-19 17:22:01.1640 Info MediaEncoder: C:\Users\Mark\AppData\Roaming\Emby-Server\ffmpeg\20160410\ffprobe.exe -analyzeduration 2000000 -i "http://iptv url/live/username/password/281.ts" -threads 0 -v info -print_format json -show_streams -show_format 2017-03-19 17:22:01.7172 Info LiveTvMediaSourceProvider: Live tv media info probe took 0.5532791 seconds 2017-03-19 17:22:01.7172 Info LiveTvMediaSourceProvider: Live stream info: {"Protocol":"Http","Id":"28b1e1d5444841d6a2a5dc5f930fa8f4_bbd82a8f6e5f4dd50bce74b04030033b","Path":"http://iptv url/live/username/password/281.ts","Type":"Default","Container":"mpegts","IsRemote":true,"ReadAtNativeFramerate":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":true,"RequiresOpening":true,"RequiresClosing":true,"SupportsProbing":true,"LiveStreamId":"09efa0d56b934a82adec00a87b837fb0_28b1e1d5444841d6a2a5dc5f930fa8f4_bbd82a8f6e5f4dd50bce74b04030033b","MediaStreams":[{"Codec":"h264","TimeBase":"1/90000","CodecTimeBase":"1/50","NalLengthSize":"0","IsInterlaced":false,"BitRate":3000000,"BitDepth":8,"RefFrames":4,"IsDefault":false,"IsForced":false,"Height":720,"Width":1280,"AverageFrameRate":25,"RealFrameRate":25,"Profile":"High","Type":"Video","AspectRatio":"16:9","Index":0,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"PixelFormat":"yuv420p","Level":31,"IsAnamorphic":false},{"Codec":"aac","Language":"eng","TimeBase":"1/90000","CodecTimeBase":"1/48000","DisplayTitle":"Eng AAC stereo","IsInterlaced":false,"ChannelLayout":"stereo","BitRate":119250,"Channels":2,"SampleRate":48000,"IsDefault":false,"IsForced":false,"Profile":"LC","Type":"Audio","Index":1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Level":0}],"PlayableStreamFileNames":[],"Formats":[],"Bitrate":3119250,"RequiredHttpHeaders":{},"AnalyzeDurationMs":2000,"DefaultAudioStreamIndex":1} 2017-03-19 17:22:01.7172 Info App: Profile: Unknown Profile, Path: http://iptv url/live/username/password/281.ts, isEligibleForDirectPlay: True, isEligibleForDirectStream: True 2017-03-19 17:22:01.7172 Info App: Profile: Unknown Profile, No direct play profiles found for Path: http://iptv url/live/username/password/281.ts 2017-03-19 17:22:01.7172 Info App: Profile: Unknown Profile, Path: http://iptv url/live/username/password/281.ts, isEligibleForDirectPlay: True, isEligibleForDirectStream: True 2017-03-19 17:22:01.7172 Info App: Profile: Unknown Profile, No direct play profiles found for Path: http://iptv url/live/username/password/281.ts 2017-03-19 17:22:01.7172 Info HttpServer: HTTP Response 200 to 192.168.1.1. Time: 616ms. http://emby server name:8096/emby/LiveStreams/Open?UserId=158ef4cb9fda4ddea6107833271abf25&StartTimeTicks=0&ItemId=305b84f554a710355efb6f6b5176699c&PlaySessionId=9170e18f39f1442fa2ebb6fbd087e02d&MaxStreamingBitrate=60000000 Edited March 20, 2017 by Spaceboy Link to comment Share on other sites More sharing options...
Spaceboy 2508 Posted March 21, 2017 Author Share Posted March 21, 2017 But everything plays fine in the browser on iOS Link to comment Share on other sites More sharing options...
Spaceboy 2508 Posted March 22, 2017 Author Share Posted March 22, 2017 Should I have posted this in the iOS sub forum? Seemed to be specific to live TV Link to comment Share on other sites More sharing options...
Spaceboy 2508 Posted March 24, 2017 Author Share Posted March 24, 2017 anyone? Link to comment Share on other sites More sharing options...
Spaceboy 2508 Posted March 26, 2017 Author Share Posted March 26, 2017 Who looks after the iOS app? Link to comment Share on other sites More sharing options...
Luke 37347 Posted March 26, 2017 Share Posted March 26, 2017 Hi @@Spaceboy, in order for us to best help you, please provide the information requested in how to report a media playback issue. Thanks ! Link to comment Share on other sites More sharing options...
Spaceboy 2508 Posted March 27, 2017 Author Share Posted March 27, 2017 (edited) logs pm'd. all i'm trying to do i start playback of a live tv channel on my iphone. i can't tell if recorded tv from the same signal is working either, i get a picture but it doesnt move from the first frame, but i'm abroad so can't tell if this is part of the issue. also none of the above starting live tv or the recording shows up in "recent activity" on the dashboard Edited March 27, 2017 by Spaceboy Link to comment Share on other sites More sharing options...
Luke 37347 Posted March 28, 2017 Share Posted March 28, 2017 It's resolved for the next update to the app, thanks. 1 Link to comment Share on other sites More sharing options...
Spaceboy 2508 Posted March 28, 2017 Author Share Posted March 28, 2017 It's resolved for the next update to the app, thanks.lovely Link to comment Share on other sites More sharing options...
Spaceboy 2508 Posted April 12, 2017 Author Share Posted April 12, 2017 It's resolved for the next update to the app, thanks. any idea when this might be? Link to comment Share on other sites More sharing options...
Luke 37347 Posted April 12, 2017 Share Posted April 12, 2017 When the next update is released, this will be resolved. Thanks ! Link to comment Share on other sites More sharing options...
Spaceboy 2508 Posted April 24, 2017 Author Share Posted April 24, 2017 now working Link to comment Share on other sites More sharing options...
Luke 37347 Posted April 24, 2017 Share Posted April 24, 2017 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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