Movies

[cinsco23 1]

I have several .mp4 movies that do not show video on Fire TV Stick, unless I hit "troubleshooting button" while it is playing and click yes to audio or video not playing. Then video shows.  

 

Is it because I do not have emby premier yet? Is it a problem with Fire TV stick? 

 

It plays fine on Emby PC and on Windows phone for 1 minute, since I do not have premier.

 

Scott

[ebr 14925]

This has nothing to do with Premiere.

 

My first guess is that you have .mp4 files that have .mpeg2 video in them which is a combination the player probably isn't expecting.

 

Can you post the media info from the web app for the item?

[cinsco23 1]

_{I didn't think it was premier}

[ebr 14925]

Shoot.  Probably the single ref frame - or at least that is the only thing I've been able to tie this to so far.

[ebr 14925]

Okay, can you please follow the instructions here and send a log from the app after you have played one of these items?  Thanks.

[cinsco23 1]

Any workaround, or just do what I have been doing?

[cinsco23 1]

I will get back to you with the log. Thanks!

[cinsco23 1]

^{I sent log yesterday at about 3:45 pm central time from Win7Server.}

 

^Thanks,

 

^Scott

[ebr 14925]

^{I sent log yesterday at about 3:45 pm central time from Win7Server.}

 

^Thanks,

 

^Scott

 

Thanks.  Can you please also post the server log that corresponds with that session?

[cinsco23 1]

http://192.168.1.85:8096/emby/videos/16b490a050cde065cb54a2ec1938830d/stream.ts?DeviceId=273e54785f8c61b5&MediaSourceId=16b490a050cde065cb54a2ec1938830d&VideoCodec=h264&AudioCodec=ac3,eac3,aac,mp3&AudioStreamIndex=1&VideoBitrate=81228027&AudioBitrate=127905&MaxAudioChannels=6&MaxFramerate=60&StartTimeTicks=379610000&Level=51&Profile=high&PlaySessionId=d43ba0b2a46e409691a7c896d0edae65&api_key=8c92c8dd04e14b11b5b0da40ff6e61e7&CopyTimestamps=false&SubtitleMethod=Encode&EnableSubtitlesInManifest=false&Tag=a07ccb993fc6ffd8f3ccd6686301ec98&RequireAvc=false

 

{"Protocol":"File","Id":"16b490a050cde065cb54a2ec1938830d","Path":"G:\\Movies\\DVD MOVIES PG\\Back to the Future.mp4","Type":"Default","Container":"mp4","Name":"SD/MPEG4/AAC","IsRemote":false,"ETag":"a07ccb993fc6ffd8f3ccd6686301ec98","RunTimeTicks":69644156928,"ReadAtNativeFramerate":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"RequiresClosing":false,"SupportsProbing":true,"VideoType":"VideoFile","MediaStreams":[{"Codec":"mpeg4","CodecTag":"mp4v","Language":"und","TimeBase":"1/24000","CodecTimeBase":"1/24000","IsInterlaced":false,"BitRate":840567,"RefFrames":1,"IsDefault":true,"IsForced":false,"Height":368,"Width":512,"AverageFrameRate":23.97602,"RealFrameRate":23.97602,"Profile":"Simple Profile","Type":"Video","AspectRatio":"32:23","Index":0,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"PixelFormat":"yuv420p","Level":1,"IsAnamorphic":false},{"Codec":"aac","CodecTag":"mp4a","Language":"und","TimeBase":"1/48000","CodecTimeBase":"1/48000","DisplayTitle":"Und AAC stereo Default","IsInterlaced":false,"ChannelLayout":"stereo","BitRate":127905,"Channels":2,"SampleRate":48000,"IsDefault":true,"IsForced":false,"Profile":"LC","Type":"Audio","Index":1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Level":0,"IsAnamorphic":false}],"PlayableStreamFileNames":[],"Formats":[],"Bitrate":973073,"RequiredHttpHeaders":{}}

 

C:\Users\scott\AppData\Roaming\Emby-Server\ffmpeg\20160410\ffmpeg.exe -ss 00:00:37.961 -f mp4 -codec:0 mpeg4 -codec:1 aac -i file:"G:\Movies\DVD MOVIES PG\Back to the Future.mp4" -map 0:0 -map 0:1 -map -0:s -codec:v:0 libx264 -force_key_frames "expr:gte(t,n_forced*5)" -vf "scale=trunc(min(max(iw\,ih*dar)\,720)/2)*2:trunc(ow/dar/2)*2" -pix_fmt yuv420p -preset superfast -crf 23 -maxrate 840567 -bufsize 1681134 -vsync -1 -profile:v high -level 4.1 -x264opts:0 subme=0:rc_lookahead=10:me_range=4:me=dia:no_chroma_me:8x8dct=0:partitions=none -map_metadata -1 -map_chapters -1 -threads 0 -codec:a:0 copy -y "C:\Users\scott\AppData\Roaming\Emby-Server\transcoding-temp\91e7d64ceb7e17da4c2e278d7e472e99.ts"

 

 

ffmpeg version N-79277-g0c90b2e Copyright (c) 2000-2016 the FFmpeg developers

built with gcc 5.3.0 (GCC)

configuration: --enable-gpl --enable-version3 --disable-w32threads --enable-avisynth --enable-bzlib --enable-fontconfig --enable-frei0r --enable-gnutls --enable-iconv --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libfreetype --enable-libgme --enable-libgsm --enable-libilbc --enable-libmodplug --enable-libmfx --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-libopus --enable-librtmp --enable-libschroedinger --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvo-amrwbenc --enable-libvorbis --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxavs --enable-libxvid --enable-libzimg --enable-lzma --enable-decklink --enable-zlib

libavutil 55. 20.100 / 55. 20.100

libavcodec 57. 34.100 / 57. 34.100

libavformat 57. 32.100 / 57. 32.100

libavdevice 57. 0.101 / 57. 0.101

libavfilter 6. 41.100 / 6. 41.100

libswscale 4. 1.100 / 4. 1.100

libswresample 2. 0.101 / 2. 0.101

libpostproc 54. 0.100 / 54. 0.100

Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'file:G:\Movies\DVD MOVIES PG\Back to the Future.mp4':

Metadata:

major_brand : isom

minor_version : 512

compatible_brands: mp41

creation_time : 1970-01-01 00:00:00

Duration: 01:56:04.42, start: 0.000000, bitrate: 973 kb/s

Stream #0:0(und): Video: mpeg4 (Simple Profile) (mp4v / 0x7634706D), yuv420p, 512x368 [SAR 1:1 DAR 32:23], 840 kb/s, 23.98 fps, 23.98 tbr, 24k tbn, 24k tbc (default)

Metadata:

creation_time : 1970-01-01 00:00:00

handler_name : VideoHandler

Stream #0:1(und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 127 kb/s (default)

Metadata:

creation_time : 1970-01-01 00:00:00

handler_name : SoundHandler

[libx264 @ 000000000019e9a0] using SAR=1/1

[libx264 @ 000000000019e9a0] using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2

[libx264 @ 000000000019e9a0] profile Main, level 4.1

Output #0, mpegts, to 'C:\Users\scott\AppData\Roaming\Emby-Server\transcoding-temp\91e7d64ceb7e17da4c2e278d7e472e99.ts':

Metadata:

encoder : Lavf57.32.100

Stream #0:0: Video: h264 (libx264), yuv420p, 512x368 [SAR 1:1 DAR 32:23], q=-1--1, max. 840 kb/s, 23.98 fps, 90k tbn, 23.98 tbc (default)

Metadata:

encoder : Lavc57.34.100 libx264

Side data:

cpb: bitrate max/min/avg: 840000/0/0 buffer size: 1681000 vbv_delay: -1

Stream #0:1: Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, 127 kb/s (default)

Stream mapping:

Stream #0:0 -> #0:0 (mpeg4 (native) -> h264 (libx264))

Stream #0:1 -> #0:1 (copy)

Press [q] to stop, [?] for help

frame= 297 fps=0.0 q=23.0 size= 1566kB time=00:00:12.74 bitrate=1006.0kbits/s speed=25.4x

frame= 708 fps=707 q=21.0 size= 3476kB time=00:00:29.87 bitrate= 953.1kbits/s speed=29.8x

frame= 1131 fps=753 q=23.0 size= 5506kB time=00:00:47.54 bitrate= 948.8kbits/s speed=31.7x

frame= 1578 fps=788 q=27.0 size= 7372kB time=00:01:06.16 bitrate= 912.7kbits/s speed=33.1x

frame= 2009 fps=803 q=24.0 size= 9428kB time=00:01:24.15 bitrate= 917.8kbits/s speed=33.6x

frame= 2428 fps=809 q=24.0 size= 11691kB time=00:01:41.62 bitrate= 942.5kbits/s speed=33.9x

frame= 2902 fps=828 q=23.0 size= 14192kB time=00:02:01.39 bitrate= 957.6kbits/s speed=34.7x

frame= 3379 fps=844 q=24.0 size= 16623kB time=00:02:21.28 bitrate= 963.9kbits/s speed=35.3x

frame= 3789 fps=841 q=24.0 size= 18964kB time=00:02:38.39 bitrate= 980.8kbits/s speed=35.2x

frame= 4246 fps=848 q=23.0 size= 21341kB time=00:02:57.46 bitrate= 985.1kbits/s speed=35.4x

frame= 4616 fps=838 q=22.0 size= 23111kB time=00:03:12.88 bitrate= 981.5kbits/s speed= 35x

frame= 5048 fps=840 q=25.0 size= 25472kB time=00:03:30.89 bitrate= 989.5kbits/s speed=35.1x

frame= 5570 fps=855 q=23.0 size= 28089kB time=00:03:52.67 bitrate= 989.0kbits/s speed=35.7x

frame= 6165 fps=879 q=23.0 size= 30435kB time=00:04:17.48 bitrate= 968.3kbits/s speed=36.7x

frame= 6599 fps=878 q=24.0 size= 32761kB time=00:04:35.59 bitrate= 973.8kbits/s speed=36.7x

frame= 7071 fps=882 q=22.0 size= 35120kB time=00:04:55.28 bitrate= 974.3kbits/s speed=36.8x

frame= 7556 fps=887 q=24.0 size= 37654kB time=00:05:15.51 bitrate= 977.7kbits/s speed= 37x

frame= 8023 fps=890 q=24.0 size= 40195kB time=00:05:34.98 bitrate= 982.9kbits/s speed=37.1x

frame= 8432 fps=886 q=24.0 size= 42440kB time=00:05:52.03 bitrate= 987.6kbits/s speed= 37x

frame= 8859 fps=884 q=24.0 size= 44747kB time=00:06:09.84 bitrate= 991.1kbits/s speed=36.9x

frame= 9351 fps=889 q=25.0 size= 47294kB time=00:06:30.36 bitrate= 992.5kbits/s speed=37.1x

frame= 9825 fps=892 q=25.0 size= 49746kB time=00:06:50.14 bitrate= 993.6kbits/s speed=37.2x

frame=10286 fps=893 q=23.0 size= 51784kB time=00:07:09.36 bitrate= 988.0kbits/s speed=37.3x

frame=10743 fps=894 q=23.0 size= 53790kB time=00:07:28.43 bitrate= 982.6kbits/s speed=37.3x

frame=11279 fps=901 q=29.0 size= 56699kB time=00:07:50.79 bitrate= 986.6kbits/s speed=37.6x

frame=11831 fps=908 q=23.0 size= 59454kB time=00:08:13.81 bitrate= 986.3kbits/s speed=37.9x

frame=12286 fps=908 q=30.0 size= 61968kB time=00:08:32.78 bitrate= 990.0kbits/s speed=37.9x

frame=12816 fps=914 q=28.0 size= 64873kB time=00:08:54.90 bitrate= 993.5kbits/s speed=38.1x

frame=13243 fps=917 q=-1.0 Lsize= 67309kB time=00:09:12.67 bitrate= 997.7kbits/s speed=38.3x

video:51666kB audio:8703kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: 11.495491%

[libx264 @ 000000000019e9a0] frame I:156 Avg QP:21.23 size: 16539

[libx264 @ 000000000019e9a0] frame P:5086 Avg QP:23.89 size: 6765

 

[ebr 14925]

Hi.  That's the ffmpeg log.  I need the actual server log file.  Please attach the whole file instead of trying to paste into a post.  Thanks.

 

(Instructions for attaching logs in the same link above)