yotamN 1 Posted March 7, 2017 Share Posted March 7, 2017 Around half of the shows in my Emby server doesn't have thumbnails, it just show empty square: The server is running on Debian 8 and was installed through the repository, how can I fix it? Link to comment Share on other sites More sharing options...
mastrmind11 717 Posted March 7, 2017 Share Posted March 7, 2017 drill into the show, click 3-dot menu, there's an option to pick images in there. Link to comment Share on other sites More sharing options...
Luke 37329 Posted March 7, 2017 Share Posted March 7, 2017 the fact that the images are blank instead of the colored squares suggests we have images but something is failing. The technique mentioned above will work, and/or you can also provide the information requested in how to report a problem. thanks ! Link to comment Share on other sites More sharing options...
yotamN 1 Posted March 7, 2017 Author Share Posted March 7, 2017 drill into the show, click 3-dot menu, there's an option to pick images in there. Thanks, I clicked on edit images, searched for a new image and it worked but I would like to find a way to fix it completly, every new show have this problem and it take time to change it Link to comment Share on other sites More sharing options...
Luke 37329 Posted March 7, 2017 Share Posted March 7, 2017 best thing to do is provide the information requested in how to report a problem. thanks ! Link to comment Share on other sites More sharing options...
yotamN 1 Posted March 11, 2017 Author Share Posted March 11, 2017 best thing to do is provide the information requested in how to report a problem. thanks ! Sorry, I will try to give more details: When I add a new TV show to the disk, Emby doesn't detect the TV show, I need to manually click identify in the context menu and type the show name. But even when I identify the show and do a refresh for the metadata and images, the shows still don't have a thumbnail (some have other images but not the thumbnail) Now that I have used the edit images menu, I still have a few show that I can't download a thumbnail for. I download the image and it just loading and doing nothing. I have attached the last 3 logs, I have added 2 shows lately, I think it was today (log.txt) but maybe it was yesterday. Log.txt Log2.txt Log3.txt Link to comment Share on other sites More sharing options...
Luke 37329 Posted March 11, 2017 Share Posted March 11, 2017 Thanks, we're looking into it. Link to comment Share on other sites More sharing options...
timandsteffi 2 Posted March 14, 2017 Share Posted March 14, 2017 Hi, I'm also getting this problem running emby-server on Ubuntu 16.04. The problem appears to be that backdrop images just aren't generated for some TV shows, Movies and music albums, this is an example error in the Emby logs: 2017-03-15 08:24:49.1162 Info HttpServer: HTTP Response 404 to 192.168.0.4. Time: 16ms. http://192.168.0.4:8096/emby/Items/e1425d33a83c4e7cf728036c7da3e148/Images /Backdrop/0/?MaxWidth=10000&MaxHeight=10000&Format=original&Tag=e7e39cfa1ed5a8b39 aa99095cec8f3b5 2017-03-15 08:24:49.1169 Error ImageProcessor: Error encoding image *** Error Report *** Version: 3.2.7.0 Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -prog ramdata /var/lib/emby-server -ffmpeg /usr/bin/ffmpeg -ffprobe /usr/bin/ffprobe -r estartpath /usr/lib/emby-server/restart.sh Operating system: Unix 4.4.0.66 64-Bit OS: True 64-Bit Process: True Mono: 4.6.2 (Stable 4.6.2.7/08fd525 Mon Nov 28 20:49:26 UTC 2016) Processor count: 4 Program data path: /var/lib/emby-server Application directory: /usr/lib/emby-server/bin ImageMagickSharp.WandException: Empty input file `/var/lib/emby-server/metadata/library/fd/fd641b82f8bbe9eef43eb42c86ed9f3c/backdrop.jpg' @ error/jpeg.c/JPEGErrorHandler/322 Sure enough, the file isn't there on the filesystem: # ls -l /var/lib/emby-server/metadata/library/fd/fd641b82f8bbe9eef43eb42c86ed9f3c/backdrop.jpg ls: cannot access '/var/lib/emby-server/metadata/library/fd/fd641b82f8bbe9eef43eb42c86ed9f3c/backdrop.jpg': No such file or directory What's worse though is this is causing error messages to keep popping up in Kodi, since these missing backdrop.jpg files seem to trip up the Emby Kodi plugin. Example from Kodi logs: 08:24:49.115 T:140376040011520 ERROR: CCurlFile::Open failed with code 404 for http://192.168.0.4:8096/emby/Items/e1425d33a83c4e7cf728036c7da3e148/Images/Backdrop/0/?MaxWidth=10000&MaxHeight=10000&Format=original&Tag=e7e39cfa1ed5a8b39aa99095cec8f3b5 08:24:49.115 T:140376040011520 ERROR: GetDirectory - Unable to get http directory (http://192.168.0.4:8096/emby/Items/e1425d33a83c4e7cf728036c7da3e148/Images/Backdrop/0/?MaxWidth=10000&MaxHeight=10000&Format=original&Tag=e7e39cfa1ed5a8b39aa99095cec8f3b5) 08:24:49.115 T:140376040011520 ERROR: GetDirectory - Error getting http://192.168.0.4:8096/emby/Items/e1425d33a83c4e7cf728036c7da3e148/Images/Backdrop/0/?MaxWidth=10000&MaxHeight=10000&Format=original&Tag=e7e39cfa1ed5a8b39aa99095cec8f3b5 Please let me know if it's useful to provide more logs, I can also test something if needed Link to comment Share on other sites More sharing options...
Luke 37329 Posted March 15, 2017 Share Posted March 15, 2017 Do you see this happen when browsing around the Emby web app? Link to comment Share on other sites More sharing options...
timandsteffi 2 Posted March 15, 2017 Share Posted March 15, 2017 Yes, I see every second TV show, movie or music album with a blank image - just like in the screenshot the OP posted at the start of the thread Link to comment Share on other sites More sharing options...
Luke 37329 Posted March 15, 2017 Share Posted March 15, 2017 But do you see the same behavior in the server log? Link to comment Share on other sites More sharing options...
timandsteffi 2 Posted March 15, 2017 Share Posted March 15, 2017 Yes, the first log extract was from the emby-server log file. Is there something more I can upload? (not able to access the machine running emby-server, but let me know and I can upload something when I get home) Link to comment Share on other sites More sharing options...
tobedeleted 4 Posted March 18, 2017 Share Posted March 18, 2017 I habe lost my artwork almost completely since this morning. Was there yesterday. Link to comment Share on other sites More sharing options...
tobedeleted 4 Posted March 18, 2017 Share Posted March 18, 2017 ...but after several reboots right now the artwork seems to be rebuilding again. Don't know what kind of hiccup this was. Link to comment Share on other sites More sharing options...
Luke 37329 Posted March 18, 2017 Share Posted March 18, 2017 @@Larx that's not related to this topic but it sounds like perhaps a library scan was run when the artwork was unavailable. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now