thewallace 5 Posted February 12, 2017 Share Posted February 12, 2017 I'm running Emby/WMC 3.0307 on Windows 7 Enterprise/64 bit. Its been running perfectly for a couple of years but over the past week opening Emby/WMC goes to a totally black screen. No changes have been made to the system. Ember Server looks fine, WMC opens fine by itself. I tried reinstalling Emby/WMC and the setup also goes to a black screen. I checked the Emby logs and found this: 2017-02-07 09:54:50.5110,Debug,,Having to get media experience by reflection due to bug in Windows 7,1,Application2017-02-07 09:54:50.5210,Debug,,GetMediaExperienceUsingReflection was unsuccessful,1,Application Any ideas? Has something broken Emby/WMC? Link to comment Share on other sites More sharing options...
Luke 37113 Posted February 12, 2017 Share Posted February 12, 2017 Hi @@thewallace, please attach the complete log file so that we can review. In the meantime, have you checked out our new app, Emby Theater? It's designed to fully replace Windows Media Center. You can learn more about it here: https://emby.media/emby-theater.html Link to comment Share on other sites More sharing options...
thewallace 5 Posted February 12, 2017 Author Share Posted February 12, 2017 Heres the log. Looks like its try to make a call out. 192.168.0.100 is my modem, maybe my router is blocking port 8096? 2017-02-12 15:40:08.9831,Debug,,Attempting to wake server at address 00-24-8C-20-D0-56,1,Application2017-02-12 15:40:08.9921,Debug,,Wake command sent,1,Application2017-02-12 15:40:09.0091,Debug,,=========System looking for assembly: System.Data.SQLite,, Version=1.0.88.0,, Culture=neutral,, PublicKeyToken=db937bc2d44ff139,1,Application2017-02-12 15:40:09.0101,Info,,System.Data.SQLite,, Version=1.0.88.0,, Culture=neutral,, PublicKeyToken=db937bc2d44ff139 is being resolved to System.Data.SQLite,, Version=1.0.88.0,, Culture=neutral,, PublicKeyToken=db937bc2d44ff139,1,Application2017-02-12 15:40:09.0181,Info,,==========Using new SQL Repo========,1,Application2017-02-12 15:40:09.2942,Info,,Playstate initialization took 0.01 seconds.,1,Application2017-02-12 15:40:09.3452,Info,,Successfully loaded fastload data for : C:\ProgramData\MediaBrowser-Classic\Cache\playstate MediaBrowser.Library.Entities.PlaybackStatus,13,Worker thread for FastLoadLoader2017-02-12 15:40:09.3832,Info,,Using String Data from C:\ProgramData\MediaBrowser-Classic\Localization\strings-en.xml,1,Application2017-02-12 15:40:09.3962,Info,,Total Kernel Init took 0.43 seconds.,1,Application2017-02-12 15:40:09.4622,Info,,Finished validating : C:\ProgramData\MediaBrowser-Classic\Cache\playstate MediaBrowser.Library.Entities.PlaybackStatus,13,Worker thread for FastLoadLoader2017-02-12 15:40:09.4622,Info,,Dictionary loading and validation took 0.17 seconds.,13,Worker thread for FastLoadLoader2017-02-12 15:40:09.5492,Info,,Information DisplayText: Welcome to Emby for WMC,1,Application2017-02-12 15:40:09.6172,Info,,Emby (version 3.0.307.0 ) Starting up.,1,Application2017-02-12 15:40:09.6172,Info,,Startup parameters: ,1,Application2017-02-12 15:40:09.6942,Debug,,Having to get media experience by reflection due to bug in Windows 7,1,Application2017-02-12 15:40:09.6962,Debug,,GetMediaExperienceUsingReflection was unsuccessful,1,Application2017-02-12 15:40:09.9092,Info,,Sending Http Get to http://192.168.0.100:8096/emby/System/Info/Public?format=Json,1,Application2017-02-12 15:40:30.9593,Error,,Error getting response from http://192.168.0.100:8096/emby/System/Info/Public?format=Json ( Exception. Type=System.Net.WebException Msg=Unable to connect to the remote server Src=System Method=GetResponse Line=0 Col=0 [n] StackTrace= [n] at System.Net.HttpWebRequest.GetResponse() [n] at MediaBrowser.ApiInteraction.MbHttpClient.Get(String url) ),1,Application 2017-02-12 15:40:31.2693,Info,,Unable to connect to server at 192.168.0.100. Will retry...,1,Application2017-02-12 15:40:32.7694,Info,,Sending Http Get to http://192.168.0.100:8096/emby/System/Info/Public?format=Json,1,Application Link to comment Share on other sites More sharing options...
ebr 14929 Posted February 12, 2017 Share Posted February 12, 2017 That is the complete log file? Link to comment Share on other sites More sharing options...
thewallace 5 Posted February 12, 2017 Author Share Posted February 12, 2017 That's the whole log from the Programdata/Logs folder. Here's the log from reinstalling Emby/WMC. It went to a black screen on install but looks like it completed. Now when I open Emby WMC I get the standard green Windows WMC screens instead of my movie folders. === Logging started: 2/12/2017 15:39:57 ===Action start 15:39:57: INSTALL.Action start 15:39:57: FindRelatedProducts.Action ended 15:39:57: FindRelatedProducts. Return value 1.Action start 15:39:57: AppSearch.Action ended 15:39:57: AppSearch. Return value 1.Action start 15:39:57: LaunchConditions.Action ended 15:39:57: LaunchConditions. Return value 1.Action start 15:39:57: WixQueryOsWellKnownSID.Action ended 15:39:57: WixQueryOsWellKnownSID. Return value 1.Action start 15:39:57: ValidateProductID.Action ended 15:39:57: ValidateProductID. Return value 1.Action start 15:39:57: CostInitialize.Action ended 15:39:58: CostInitialize. Return value 1.Action start 15:39:58: FileCost.Action ended 15:39:58: FileCost. Return value 1.Action start 15:39:58: CostFinalize.Action ended 15:39:58: CostFinalize. Return value 1.Action start 15:39:58: CA_RegisterMceApp_Unregister_Install_Cmd7.Action ended 15:39:58: CA_RegisterMceApp_Unregister_Install_Cmd7. Return value 1.Action start 15:39:58: CA_RegisterMceApp_Register_Cmd7.Action ended 15:39:58: CA_RegisterMceApp_Register_Cmd7. Return value 1.Action start 15:39:58: CA_RegisterMceApp_Rollback_Cmd7.Action ended 15:39:58: CA_RegisterMceApp_Rollback_Cmd7. Return value 1.Action start 15:39:58: InstallValidate.Action ended 15:39:58: InstallValidate. Return value 1.Action start 15:39:58: RemoveExistingProducts.Action ended 15:39:58: RemoveExistingProducts. Return value 1.Action start 15:39:58: SaveInstallLocation.Action ended 15:39:58: SaveInstallLocation. Return value 1.Action start 15:39:58: InstallInitialize.Action ended 15:39:58: InstallInitialize. Return value 1.Action start 15:39:58: ProcessComponents.Action ended 15:39:58: ProcessComponents. Return value 1.Action start 15:39:58: MsiUnpublishAssemblies.Action ended 15:39:58: MsiUnpublishAssemblies. Return value 1.Action start 15:39:58: UnpublishFeatures.Action ended 15:39:58: UnpublishFeatures. Return value 1.Action start 15:39:58: SchedSecureObjectsRollback.Action start 15:39:58: ExecSecureObjectsRollback.Action ended 15:39:58: ExecSecureObjectsRollback. Return value 1.Action start 15:39:58: ExecSecureObjectsRollback.Action ended 15:39:58: ExecSecureObjectsRollback. Return value 1.Action ended 15:39:58: SchedSecureObjectsRollback. Return value 1.Action start 15:39:58: RemoveRegistryValues.Action ended 15:39:58: RemoveRegistryValues. Return value 1.Action start 15:39:58: RemoveShortcuts.Action ended 15:39:58: RemoveShortcuts. Return value 1.Action start 15:39:58: RemoveFiles.Action ended 15:39:58: RemoveFiles. Return value 1.Action start 15:39:58: WixSchedInternetShortcuts.WixSchedInternetShortcuts: Adding folder 'ApplicationProgramsFolder', component 'DefaultShortcuts' to the CreateFolder tableWixSchedInternetShortcuts: Adding folder 'ApplicationHelpAndSupportFolder', component 'DefaultShortcuts' to the CreateFolder tableWixSchedInternetShortcuts: Error 0x8007000d: failed to add temporary row, dberr: 1, err: Directory_WixSchedInternetShortcuts: Folder 'ApplicationHelpAndSupportFolder' already exists in the CreateFolder table; the above error is harmlessAction ended 15:39:58: WixSchedInternetShortcuts. Return value 1.Action start 15:39:58: RemoveFolders.Action ended 15:39:58: RemoveFolders. Return value 1.Action start 15:39:58: CreateFolders.Action ended 15:39:58: CreateFolders. Return value 1.Action start 15:39:58: InstallFiles.Action ended 15:39:58: InstallFiles. Return value 1.Action start 15:39:58: CA_RegisterMceApp_Rollback.Action ended 15:39:58: CA_RegisterMceApp_Rollback. Return value 1.Action start 15:39:58: CA_RegisterMceApp_Unregister_Install.Action ended 15:39:58: CA_RegisterMceApp_Unregister_Install. Return value 1.Action start 15:39:58: CA_RegisterMceApp_Register.Action ended 15:39:58: CA_RegisterMceApp_Register. Return value 1.Action start 15:39:58: CreateShortcuts.Action ended 15:39:58: CreateShortcuts. Return value 1.Action start 15:39:58: WixRollbackInternetShortcuts.Action ended 15:39:58: WixRollbackInternetShortcuts. Return value 1.Action start 15:39:58: WixCreateInternetShortcuts.Action ended 15:39:58: WixCreateInternetShortcuts. Return value 1.Action start 15:39:58: WriteRegistryValues.Action ended 15:39:58: WriteRegistryValues. Return value 1.Action start 15:39:58: InstallServices.Action ended 15:39:58: InstallServices. Return value 1.Action start 15:39:58: SchedSecureObjects.Action start 15:39:58: ExecSecureObjects.Action ended 15:39:58: ExecSecureObjects. Return value 1.Action ended 15:39:58: SchedSecureObjects. Return value 1.Action start 15:39:58: RegisterUser.Action ended 15:39:58: RegisterUser. Return value 1.Action start 15:39:58: RegisterProduct.Action ended 15:39:58: RegisterProduct. Return value 1.Action start 15:39:58: MsiPublishAssemblies.Action ended 15:39:58: MsiPublishAssemblies. Return value 1.Action start 15:39:58: PublishFeatures.Action ended 15:39:58: PublishFeatures. Return value 1.Action start 15:39:58: PublishProduct.Action ended 15:39:58: PublishProduct. Return value 1.Action start 15:39:58: InstallFinalize.CAQuietExec: Exception occurred: The specified application is not registeredCAQuietExec: FailedCAQuietExec: Error 0x80070001: Command line returned an error.CAQuietExec: Error 0x80070001: CAQuietExec FailedCustomAction CA_RegisterMceApp_Unregister_Install returned actual error code 1603 but will be translated to success due to continue markingCAQuietExec: SuccessWixCreateInternetShortcuts: Creating IUniformResourceLocatorW shortcut 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Media Browser\Emby Official Website.url' target 'http://emby.media'WixCreateInternetShortcuts: Creating IUniformResourceLocatorW shortcut 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Media Browser\Help and Support\Emby Community.url' target 'http://emby.media/community'Action ended 15:40:01: InstallFinalize. Return value 1.Action start 15:40:01: CA_Migrate.Action ended 15:40:06: CA_Migrate. Return value 1.Action ended 15:40:06: INSTALL. Return value 1.MSI (s) (70:94) [15:40:06:146]: Product: Emby for WMC -- Installation completed successfully.MSI (s) (70:94) [15:40:06:146]: Windows Installer installed the product. Product Name: Emby for WMC. Product Version: 3.0.307.0. Product Language: 1033. Manufacturer: Emby Media. Installation success or error status: 0.=== Logging stopped: 2/12/2017 15:40:06 === Link to comment Share on other sites More sharing options...
ebr 14929 Posted February 12, 2017 Share Posted February 12, 2017 when I open Emby WMC I get the standard green Windows WMC screens I don't know what that is but it is starting to sound like a graphics driver issue. Link to comment Share on other sites More sharing options...
thewallace 5 Posted February 13, 2017 Author Share Posted February 13, 2017 I think I figured it out but I'm not sure how to fix it. The logs show that Emby WMC is trying to access http://192.168.0.100...n,1,Application and failing. This is because 192.168.0.100 doesn't exist on my network. My PC has a reservation of 192.168.0.105. So how do I change Emby WMC/Server to access 0.105 instead of 0.100? I can't find where to configure that anywhere. Link to comment Share on other sites More sharing options...
Solution thewallace 5 Posted February 13, 2017 Author Solution Share Posted February 13, 2017 I changes the static IP of the pc to .0.100. Everything works now. Weird, wonder why Server did'nt dynamically change the IP like its supposed to. Link to comment Share on other sites More sharing options...
Luke 37113 Posted February 13, 2017 Share Posted February 13, 2017 hi @@thewallace, what you mean server change IP? If you mean Emby Server, Emby Server does not change your Ip Address. Does this help? Let us know. thanks ! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now