Sheryars 1 Posted February 4, 2017 Share Posted February 4, 2017 I downloaded emby couple of months back but left it due to lack on compatibility with other devices. Recently I saw that later they have really got into the game so I updated my emby server. Unfortunately whenever I go to play anything it just shows a black screen. I tried with live TV too and same issue. Can anyone advice what should I do. Link to comment Share on other sites More sharing options...
thatoneguy99 33 Posted February 4, 2017 Share Posted February 4, 2017 That is probably one of the funniest post titles I have seen in a while. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
thatoneguy99 33 Posted February 4, 2017 Share Posted February 4, 2017 Let's start off with a dew details. I assume you're using Linux since that is the thread you posted in. What distro? What version of emby-server do you have running? What are you using to try and play something, the WebUI? What "tutorial" did you use to install the server? If Ubuntu, what is the output of... service emby-server status I may not be the best Linux tech out there but starting here will give the community somewhere to begin. 2 Link to comment Share on other sites More sharing options...
Luke 37330 Posted February 4, 2017 Share Posted February 4, 2017 Hi @@Sheryars, we're very sorry to hear about this. In order for us to best help you, please provide the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
Sheryars 1 Posted February 5, 2017 Author Share Posted February 5, 2017 I just reinstalled emby and it works on my iPhone now I still can't get it to play on my apple tv. Coming from plex I still think plex has a better interface and is much faster to load movies etc but emby is definitely getting there and their live TV option is definitely a winner. Link to comment Share on other sites More sharing options...
Luke 37330 Posted February 5, 2017 Share Posted February 5, 2017 What about the interface do you think is better? As far as apple tv goes, best thing to do is provide the emby server log: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ thanks. Link to comment Share on other sites More sharing options...
Sheryars 1 Posted February 5, 2017 Author Share Posted February 5, 2017 Thanks for that. I will provide the logs in sometime. The general layout just seems better. Don't like the folder's that are on the front page in emby I'd rather have suggestions. Also I have a lot of duplicates of the same movie. Whilst plex keeps It together under the same movie name emby just shows it multiple times. Link to comment Share on other sites More sharing options...
Luke 37330 Posted February 5, 2017 Share Posted February 5, 2017 If you scroll down on the home screen we have suggestions right there. did you notice those? Link to comment Share on other sites More sharing options...
Sheryars 1 Posted February 5, 2017 Author Share Posted February 5, 2017 Yes i did. But as I said it's the layout of how things are or maybe I'm just too used to the plex layout. But emby is definitely getting there for me. Keep up the good work. Link to comment Share on other sites More sharing options...
Sheryars 1 Posted February 5, 2017 Author Share Posted February 5, 2017 attached is the log file. I can play from iOS or android app but i cant play it from the browser. I am using safari browser and have tried it on chrome browser as well. emby.rtf Link to comment Share on other sites More sharing options...
Sheryars 1 Posted February 5, 2017 Author Share Posted February 5, 2017 this is the log from the ffmpeg file http://18.21.13.69:8100/emby/videos/acd14a99f305d7cb73afceed3ab3fb6b/hls1/main/0.ts?DeviceId=d59e1e88a2ee32a68f71627b944d360c&MediaSourceId=acd14a99f305d7cb73afceed3ab3fb6b&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=1&VideoBitrate=3616000&AudioBitrate=384000&Level=51&Profile=high&PlaySessionId=10b4197968d5446db64b4015430dd8ef&api_key=a149e01e3eec4816b0450f7e5eb09572&CopyTimestamps=false&SubtitleMethod=Encode&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=0928d9de5be210385d7eeecc976ad757&RequireAvc=true {"Protocol":"File","Id":"acd14a99f305d7cb73afceed3ab3fb6b","Path":"/home/vncuser/Plex/Movies/No Escape (2015)/No Escape (2015) Bluray-720p.mkv","Type":"Default","Container":"mkv","Name":"720P/H264/DTS","IsRemote":false,"ETag":"0928d9de5be210385d7eeecc976ad757","RunTimeTicks":61868060672,"ReadAtNativeFramerate":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"RequiresClosing":false,"SupportsProbing":true,"VideoType":"VideoFile","MediaStreams":[{"Codec":"h264","Language":"eng","TimeBase":"1/1000","CodecTimeBase":"104271/5000000","IsInterlaced":false,"BitRate":6068007,"BitDepth":8,"IsDefault":true,"IsForced":false,"Height":688,"Width":1280,"AverageFrameRate":23.97599,"RealFrameRate":23.97599,"Profile":"High","Type":"Video","AspectRatio":"1.85:1","Index":0,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"PixelFormat":"yuv420p","Level":41,"IsAnamorphic":false},{"Codec":"dca","Language":"eng","TimeBase":"1/1000","CodecTimeBase":"1/48000","DisplayTitle":"Eng DTS 5.1 Default","IsInterlaced":false,"ChannelLayout":"5.1","BitRate":1536000,"Channels":6,"SampleRate":48000,"IsDefault":true,"IsForced":false,"Profile":"DTS","Type":"Audio","Index":1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Level":0,"IsAnamorphic":false}],"PlayableStreamFileNames":[],"Formats":[],"Bitrate":7604007,"RequiredHttpHeaders":{}}/usr/bin/ffmpeg -i file:"/home/vncuser/Plex/Movies/No Escape (2015)/No Escape (2015) Bluray-720p.mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 libx264 -pix_fmt yuv420p -preset veryfast -crf 18 -maxrate 3616000 -bufsize 7232000 -vsync -1 -profile:v high -level 4.1 -x264opts:0 subme=0:rc_lookahead=10:me_range=4:me=dia:no_chroma_me:8x8dct=0:partitions=none -force_key_frames "expr:gte(t,n_forced*3)" -copyts -codec:a:0 aac -strict experimental -ac 6 -ab 384000 -af "adelay=1,aresample=async=1" -f segment -max_delay 5000000 -avoid_negative_ts disabled -start_at_zero -segment_time 3 -individual_header_trailer 0 -segment_format mpegts -segment_list_type m3u8 -segment_start_number 0 -segment_list "/var/lib/emby-server/transcoding-temp/114d772ed656fe99de15c36cde99ca89.m3u8" -y "/var/lib/emby-server/transcoding-temp/114d772ed656fe99de15c36cde99ca89%d.ts"ffmpeg version 2.4.3-1ubuntu1~trusty6 Copyright © 2000-2014 the FFmpeg developersbuilt on Nov 22 2014 17:07:19 with gcc 4.8 (Ubuntu 4.8.2-19ubuntu1)configuration: --prefix=/usr --extra-version='1ubuntu1~trusty6' --build-suffix=-ffmpeg --toolchain=hardened --extra-cflags= --extra-cxxflags= --libdir=/usr/lib/x86_64-linux-gnu --shlibdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --enable-gpl --enable-shared --disable-stripping --enable-avresample --enable-avisynth --enable-fontconfig --enable-gnutls --enable-ladspa --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libflite --enable-libfreetype --enable-libfribidi --enable-libgme --enable-libgsm --enable-libmodplug --enable-libmp3lame --enable-libopenjpeg --enable-libopus --enable-libpulse --enable-librtmp --enable-libschroedinger --enable-libshine --enable-libspeex --enable-libssh --enable-libtheora --enable-libtwolame --enable-libvorbis --enable-libvpx --enable-libwavpack --enable-libwebp --enable-opengl --enable-x11grab --enable-libxvid --enable-libx265 --enable-libdc1394 --enable-libiec61883 --enable-libzvbi --enable-libzmq --enable-frei0r --enable-libx264 --enable-libsoxr --enable-openal --enable-libopencvlibavutil 54. 7.100 / 54. 7.100libavcodec 56. 1.100 / 56. 1.100libavformat 56. 4.101 / 56. 4.101libavdevice 56. 0.100 / 56. 0.100libavfilter 5. 1.100 / 5. 1.100libavresample 2. 1. 0 / 2. 1. 0libswscale 3. 0.100 / 3. 0.100libswresample 1. 1.100 / 1. 1.100libpostproc 53. 0.100 / 53. 0.100Unrecognized option 'start_at_zero'.Error splitting the argument list: Option not found Link to comment Share on other sites More sharing options...
Solution ebr 14970 Posted February 5, 2017 Solution Share Posted February 5, 2017 I'll bet this is your problem: built on Nov 22 2014 17:07:19 See if you can find a newer ffmpeg build... 1 Link to comment Share on other sites More sharing options...
Luke 37330 Posted February 5, 2017 Share Posted February 5, 2017 FYI, you can download builds here: https://www.johnvansickle.com/ffmpeg/ Let us know if that helps. Thanks ! 1 Link to comment Share on other sites More sharing options...
Sheryars 1 Posted February 6, 2017 Author Share Posted February 6, 2017 thank you. ffmpeg was the problem. Its working fine now Link to comment Share on other sites More sharing options...
Luke 37330 Posted February 6, 2017 Share Posted February 6, 2017 @@Sheryars thanks for reporting back. Link to comment Share on other sites More sharing options...
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