econ 74 Posted January 22, 2017 Share Posted January 22, 2017 Every time I open the beta app the server dashboard is reporting that both the beta app and BlueNeon are open on the same device. If I open BlueNeon the dashboard reports correctly that only BlueNeon is connected. Link to comment Share on other sites More sharing options...
ebr 14912 Posted January 22, 2017 Share Posted January 22, 2017 Interesting. I see both the new app and our old official one (because that is the one I have installed). I'm thinking somehow one is waking the other up... Link to comment Share on other sites More sharing options...
pclausen 41 Posted January 23, 2017 Share Posted January 23, 2017 I only have the Beta channel installed at this time, and I'm seeing the same thing: Link to comment Share on other sites More sharing options...
speechles 1917 Posted January 23, 2017 Share Posted January 23, 2017 I figured this out. It is because of how the apps are assign the device id. GetDeviceUniqueId() as StringReturns the serial number of the unit running the script. This is a 12 character alphanumeric string. While this value was traditionally used to uniquely identify a device, we now recommend using the publisher ID for this purpose. See GetPublisherId for more details. GetPublisherId() as StringReturns a unique identifier of the unit running the script. This identifier is different across channels so each channel will get a different identifier when calling this function. This id is persistent and cannot be reset; It is therefore the recommended alternative to the ESN returned by GetDeviceUniqueId(). One example of how this value can be used by content partners is to manage or identify devices linked to their content services. @@ebr To fix this, is as easy as swap GetDeviceUniqueId() for GetPublisherId(). I've done this now, ready for next update to blue neon. This is all you need to do too. Mark this as solved. Yay!! 1 Link to comment Share on other sites More sharing options...
ebr 14912 Posted January 23, 2017 Share Posted January 23, 2017 Thanks. Link to comment Share on other sites More sharing options...
ebr 14912 Posted January 24, 2017 Share Posted January 24, 2017 This should have been fixed by yesterday's update. Please confirm. Link to comment Share on other sites More sharing options...
econ 74 Posted January 24, 2017 Author Share Posted January 24, 2017 Not fixed here. 1.19.4 Link to comment Share on other sites More sharing options...
ebr 14912 Posted January 25, 2017 Share Posted January 25, 2017 Not fixed here. 1.19.4 Refresh your dashboard/restart your server. I can no longer reproduce this in my setup. Link to comment Share on other sites More sharing options...
speechles 1917 Posted January 25, 2017 Share Posted January 25, 2017 To fix this completely, you need to go into the "devices" tab and remove all the roku devices. Let these repopulate with the changed device id when you start each app on your roku. This will solve the problem. Link to comment Share on other sites More sharing options...
econ 74 Posted January 26, 2017 Author Share Posted January 26, 2017 To fix this completely, you need to go into the "devices" tab and remove all the roku devices. Let these repopulate with the changed device id when you start each app on your roku. This will solve the problem. I deleted the 2 roku's under devices, reboot server, open the beta app and both devices populate and show in the dashboard as active. Link to comment Share on other sites More sharing options...
speechles 1917 Posted January 26, 2017 Share Posted January 26, 2017 (edited) I deleted the 2 roku's under devices, reboot server, open the beta app and both devices populate and show in the dashboard as active. I see the same thing with the appicon and url showing. That should be AppIconUrl though. It's to add the icon bit. Except you shouldn't be seeing that part in the name. I think @@ebr missed a space, quote, comma or some variation of them adding it to the header. I am not sure why the duplicate is showing up for blue neon though. I don't even use (blue neon) on the device name anymore. It has its own customized app icon now. So not sure, the server must be cache this information from somewhere to have it remain in sessions. Odd.. Edited January 26, 2017 by speechles Link to comment Share on other sites More sharing options...
econ 74 Posted January 26, 2017 Author Share Posted January 26, 2017 I think you are right about the info being cached somewhere. I fired up BN after deleting the roku's in devices and a different device is created. Not the one labeled blue neon in my previous post. Link to comment Share on other sites More sharing options...
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