Newbie - emby keeps crashing while downloading art (SIGSEGV / Mono)

[RS1 0]

Hi all, 

 

I'm very new to linux in general. I'm using openmediavault which is based on Debian (Jessie). I installed Emby. Everything appears to be running fine; however, I noticed that if I view collections. Go into one of them. Back out. Go into another. Back out. Go into another, the server will just crash while loading the art. The following is in my system log in openmediavault:

Jan 20 18:10:11 NAS emby-server[3861]: at (wrapper managed-to-native) ImageMagickSharp.MagickWandInterop.MagickReadImage (intptr,string) <0x000b3>
Jan 20 18:10:11 NAS emby-server[3861]: at ImageMagickSharp.MagickWand.OpenImage (string) <0x00023>
Jan 20 18:10:11 NAS emby-server[3861]: at ImageMagickSharp.MagickWand..ctor (string) <0x000db>
Jan 20 18:10:11 NAS emby-server[3861]: at Emby.Drawing.ImageMagick.ImageMagickEncoder.EncodeImage (string,string,bool,int,int,int,MediaBrowser.Controller.Drawing.ImageProcessingOptions,MediaBrowser.Model.Drawing.ImageFormat) <0x000cb>
Jan 20 18:10:11 NAS emby-server[3861]: at Emby.Drawing.ImageProcessor/<ProcessImage>c__async1.MoveNext () <0x018ce>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Runtime.CompilerServices.AsyncMethodBuilderCore/MoveNextRunner.InvokeMoveNext (object) <0x000b5>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.ExecutionContext.RunInternal (System.Threading.ExecutionContext,System.Threading.ContextCallback,object,bool) <0x00178>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext,System.Threading.ContextCallback,object,bool) <0x00020>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Runtime.CompilerServices.AsyncMethodBuilderCore/MoveNextRunner.Run () <0x000d1>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.Tasks.AwaitTaskContinuation.RunOrScheduleAction (System.Action,bool,System.Threading.Tasks.Task&) <0x00071>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.Tasks.Task.FinishContinuations () <0x00138>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.Tasks.Task.FinishStageThree () <0x00068>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.Tasks.Task`1<TResult_REF>.TrySetResult (TResult_REF) <0x000a2>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1<TResult_REF>.SetResult (TResult_REF) <0x000d5>
Jan 20 18:10:11 NAS emby-server[3861]: at Emby.Server.Implementations.Library.LibraryManager/<ConvertImageToLocal>c__asyncD.MoveNext () <0x0112c>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Runtime.CompilerServices.AsyncMethodBuilderCore/MoveNextRunner.InvokeMoveNext (object) <0x000b5>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.ExecutionContext.RunInternal (System.Threading.ExecutionContext,System.Threading.ContextCallback,object,bool) <0x00178>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext,System.Threading.ContextCallback,object,bool) <0x00020>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Runtime.CompilerServices.AsyncMethodBuilderCore/MoveNextRunner.Run () <0x000d1>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.Tasks.AwaitTaskContinuation.RunOrScheduleAction (System.Action,bool,System.Threading.Tasks.Task&) <0x00071>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.Tasks.Task.FinishContinuations () <0x00138>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.Tasks.Task.FinishStageThree () <0x00068>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.Tasks.Task`1<System.Threading.Tasks.VoidTaskResult>.TrySetResult (System.Threading.Tasks.VoidTaskResult) <0x000a3>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1<System.Threading.Tasks.VoidTaskResult>.SetResult (System.Threading.Tasks.VoidTaskResult) <0x00084>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1<System.Threading.Tasks.VoidTaskResult>.SetResult (System.Threading.Tasks.Task`1<System.Threading.Tasks.VoidTaskResult>) <0x00043>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.SetResult () <0x0001a>
Jan 20 18:10:11 NAS emby-server[3861]: at MediaBrowser.Providers.Manager.ProviderManager/<SaveImage>c__async0.MoveNext () <0x00627>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Runtime.CompilerServices.AsyncMethodBuilderCore/MoveNextRunner.InvokeMoveNext (object) <0x000b5>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.ExecutionContext.RunInternal (System.Threading.ExecutionContext,System.Threading.ContextCallback,object,bool) <0x00178>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext,System.Threading.ContextCallback,object,bool) <0x00020>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Runtime.CompilerServices.AsyncMethodBuilderCore/MoveNextRunner.Run () <0x000d1>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.Tasks.AwaitTaskContinuation.RunOrScheduleAction (System.Action,bool,System.Threading.Tasks.Task&) <0x00071>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.Tasks.Task.FinishContinuations () <0x00138>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.Tasks.Task.FinishStageThree () <0x00068>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.Tasks.Task`1<System.Threading.Tasks.VoidTaskResult>.TrySetResult (System.Threading.Tasks.VoidTaskResult) <0x000a3>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1<System.Threading.Tasks.VoidTaskResult>.SetResult (System.Threading.Tasks.VoidTaskResult) <0x00084>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1<System.Threading.Tasks.VoidTaskResult>.SetResult (System.Threading.Tasks.Task`1<System.Threading.Tasks.VoidTaskResult>) <0x00043>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.SetResult () <0x0001a>
Jan 20 18:10:11 NAS emby-server[3861]: at MediaBrowser.Providers.Manager.ImageSaver/<SaveImage>c__async0.MoveNext () <0x01489>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Runtime.CompilerServices.AsyncMethodBuilderCore/MoveNextRunner.InvokeMoveNext (object) <0x000b5>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.ExecutionContext.RunInternal (System.Threading.ExecutionContext,System.Threading.ContextCallback,object,bool) <0x00178>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext,System.Threading.ContextCallback,object,bool) <0x00020>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Runtime.CompilerServices.AsyncMethodBuilderCore/MoveNextRunner.Run () <0x000d1>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.Tasks.AwaitTaskContinuation.RunOrScheduleAction (System.Action,bool,System.Threading.Tasks.Task&) <0x00071>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.Tasks.Task.FinishContinuations () <0x00138>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.Tasks.Task.FinishStageThree () <0x00068>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.Tasks.Task`1<System.Threading.Tasks.VoidTaskResult>.TrySetResult (System.Threading.Tasks.VoidTaskResult) <0x000a3>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1<System.Threading.Tasks.VoidTaskResult>.SetResult (System.Threading.Tasks.VoidTaskResult) <0x00084>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1<System.Threading.Tasks.VoidTaskResult>.SetResult (System.Threading.Tasks.Task`1<System.Threading.Tasks.VoidTaskResult>) <0x00043>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.SetResult () <0x0001a>
Jan 20 18:10:11 NAS emby-server[3861]: at System.IO.Stream/<CopyToAsyncInternal>c__async0.MoveNext () <0x0051a>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Runtime.CompilerServices.AsyncMethodBuilderCore/MoveNextRunner.InvokeMoveNext (object) <0x000b5>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.ExecutionContext.RunInternal (System.Threading.ExecutionContext,System.Threading.ContextCallback,object,bool) <0x00178>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext,System.Threading.ContextCallback,object,bool) <0x00020>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Runtime.CompilerServices.AsyncMethodBuilderCore/MoveNextRunner.Run () <0x000d1>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.Tasks.AwaitTaskContinuation.RunOrScheduleAction (System.Action,bool,System.Threading.Tasks.Task&) <0x00071>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.Tasks.Task.FinishContinuations () <0x00138>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.Tasks.Task.FinishStageThree () <0x00068>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.Tasks.Task`1<int>.TrySetResult (int) <0x00098>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.Tasks.TaskFactory`1/FromAsyncTrimPromise`1<int, System.IO.Stream>.Complete (System.IO.Stream,System.Func`3<System.IO.Stream, System.IAsyncResult, int>,System.IAsyncResult,bool) <0x0007e>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.Tasks.TaskFactory`1/FromAsyncTrimPromise`1<int, System.IO.Stream>.CompleteFromAsyncResult (System.IAsyncResult) <0x000b9>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Net.SimpleAsyncResult/<SimpleAsyncResult>c__AnonStorey0.<>m__0 (System.Net.SimpleAsyncResult) <0x00026>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Net.SimpleAsyncResult.DoCallback_internal () <0x00033>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Net.WebAsyncResult.DoCallback () <0x0000f>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Net.WebConnectionStream.ReadCallbackWrapper (System.IAsyncResult) <0x0009b>
Jan 20 18:10:11 NAS emby-server[3861]: at (wrapper runtime-invoke) <Module>.runtime_invoke_void__this___object (object,intptr,intptr,intptr) <0x0006c>
Jan 20 18:10:11 NAS emby-server[3861]: at <unknown> <0xffffffff>
Jan 20 18:10:11 NAS emby-server[3861]: at (wrapper managed-to-native) System.Runtime.Remoting.Messaging.AsyncResult.Invoke (System.Runtime.Remoting.Messaging.AsyncResult) <0x0005a>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Runtime.Remoting.Messaging.AsyncResult.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem () <0x0000c>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading.ThreadPoolWorkQueue.Dispatch () <0x001d6>
Jan 20 18:10:11 NAS emby-server[3861]: at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback () <0x00008>
Jan 20 18:10:11 NAS emby-server[3861]: at (wrapper runtime-invoke) <Module>.runtime_invoke_bool (object,intptr,intptr,intptr) <0x00056>
Jan 20 18:10:11 NAS emby-server[3861]: Native stacktrace:
Jan 20 18:10:11 NAS emby-server[3861]: /usr/bin/mono-sgen() [0x4accca]
Jan 20 18:10:11 NAS emby-server[3861]: /usr/bin/mono-sgen() [0x5040fe]
Jan 20 18:10:11 NAS emby-server[3861]: /usr/bin/mono-sgen() [0x4275d7]
Jan 20 18:10:11 NAS emby-server[3861]: /lib/x86_64-linux-gnu/libpthread.so.0(+0xf8d0) [0x7f93a09b48d0]
Jan 20 18:10:11 NAS emby-server[3861]: /lib/x86_64-linux-gnu/libc.so.6(+0x92040) [0x7f93a0476040]
Jan 20 18:10:11 NAS emby-server[3861]: /usr/lib/emby-server/x86_64-linux-gnu/libEmbyMagickCore-6.Q8.so.2(ReadBlob+0x2c8) [0x7f937f488c68]
Jan 20 18:10:11 NAS emby-server[3861]: /usr/lib/emby-server/x86_64-linux-gnu/EmbyMagick-6.9.6/modules-Q8/coders/jpeg.so(+0x3c7f) [0x7f934b6f7c7f]
Jan 20 18:10:11 NAS emby-server[3861]: /usr/lib/x86_64-linux-gnu/libjpeg.so.62(jpeg_fill_bit_buffer+0x7a) [0x7f934b4b87da]
Jan 20 18:10:11 NAS emby-server[3861]: /usr/lib/x86_64-linux-gnu/libjpeg.so.62(+0x23fbf) [0x7f934b4c0fbf]
Jan 20 18:10:11 NAS emby-server[3861]: /usr/lib/x86_64-linux-gnu/libjpeg.so.62(+0x189f7) [0x7f934b4b59f7]
Jan 20 18:10:11 NAS emby-server[3861]: /usr/lib/x86_64-linux-gnu/libjpeg.so.62(jpeg_start_decompress+0x86) [0x7f934b4b4ee6]
Jan 20 18:10:11 NAS emby-server[3861]: /usr/lib/emby-server/x86_64-linux-gnu/EmbyMagick-6.9.6/modules-Q8/coders/jpeg.so(+0x4ad3) [0x7f934b6f8ad3]
Jan 20 18:10:11 NAS emby-server[3861]: /usr/lib/emby-server/x86_64-linux-gnu/libEmbyMagickCore-6.Q8.so.2(ReadImage+0x198) [0x7f937f4bca58]
Jan 20 18:10:11 NAS emby-server[3861]: /usr/lib/emby-server/x86_64-linux-gnu/libEmbyMagickWand-6.Q8.so.2(MagickReadImage+0x6a) [0x7f937fb6033a]
Jan 20 18:10:11 NAS emby-server[3861]: [0x4085cd64]
Jan 20 18:10:11 NAS emby-server[3861]: Debug info from gdb:
Jan 20 18:10:11 NAS emby-server[3861]: =================================================================
Jan 20 18:10:11 NAS emby-server[3861]: Got a SIGSEGV while executing native code. This usually indicates
Jan 20 18:10:11 NAS emby-server[3861]: a fatal error in the mono runtime or one of the native libraries
Jan 20 18:10:11 NAS emby-server[3861]: used by your application.
Jan 20 18:10:11 NAS emby-server[3861]: =================================================================
Jan 20 18:10:11 NAS systemd[1]: emby-server.service: main process exited, code=exited, status=134/n/a
Jan 20 18:10:11 NAS systemd[1]: Unit emby-server.service entered failed state.

The server comes back up after I restart the service in terminal. 

 

I have no idea what the error is/means/what to do about it. Any advice from the emby, debian, server gurus would be appreciated.

 

Thank you

[Luke 37119]

Hi, welcome. Can you please attach the complete emby server log? you can learn how to do that here:

 

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks !