morb 0 Posted January 18, 2017 Share Posted January 18, 2017 Hello, I have problem with Emby and my Sony Bravia 55HX920 (European model of hx950 maybe ?)Here is my stuff : NAS (DS213j)--> Computer (Windows7)--> Sony Bravia 55HX920 ---> And also a WD HDTV LIVE - I installed Kore remote. - Emby : I chose Bravia 2011 profile (I also tried 2012) ---> With my Kore remote, when I chose Bravia DLNA and play a movie on the nas it doesn't work ... After a moment the TV let appears a message "Impossible de se connecter au serveur" meaning that's connection with the server is impossible.I tried to understand things reading different messages about DNLA here, but I'm very Noob and also French (I confess it could be the worst case scenario)... Meaning I still didn't figure out how to read my logs event if I already read the thread about this (when I copy past this it doesn't work : %appdata%\Emby-Server\logs).Can you have the kindness to take my hand step by step Thank you in advance, Embi looks like very intersting ! I'm ready to win to put the right settings ! Link to comment Share on other sites More sharing options...
Luke 37214 Posted January 19, 2017 Share Posted January 19, 2017 Hi @@morb, welcome. When you say you chose the profile, how did you do that? Link to comment Share on other sites More sharing options...
morb 0 Posted January 19, 2017 Author Share Posted January 19, 2017 Hi Luke ! Thank you for your support I found "DLNA" section, then parameters and profiles... Then I selected the profiles and also tried 2010,2011 and 2012 Bravia's profiles ... Please see below : Link to comment Share on other sites More sharing options...
morb 0 Posted January 19, 2017 Author Share Posted January 19, 2017 If I select one of the selected profile, here is the screen below : ... I "just" selected my mediateque user name. I didn't touch to anything else. Link to comment Share on other sites More sharing options...
Luke 37214 Posted January 19, 2017 Share Posted January 19, 2017 Try deleting those custom profiles. Link to comment Share on other sites More sharing options...
morb 0 Posted January 19, 2017 Author Share Posted January 19, 2017 Hi Luke, I deleted all the profiles.I launched Emby on my LG G4 mobile, then accessed to my movies database... and then selected "Bravia KDL-55HX920" and launched a movie. ... After a moment, the same message : "Impossible de se connecter au serveur" Please let me know what is the next step ! Thank you in advance, Best Link to comment Share on other sites More sharing options...
Luke 37214 Posted January 19, 2017 Share Posted January 19, 2017 This is a really old model. I'm not really sure right now. I have a 2014 bravia for testing and it works fine. Link to comment Share on other sites More sharing options...
morb 0 Posted January 19, 2017 Author Share Posted January 19, 2017 Well... Then ok it's a shame for my "old 2012 TV" Last thing : Sometimes, Emby stops... I have to launch again the server from Synology. Maybe there is a standy mode activated somewhere ?... Can you help me about this also ?Thank you, Link to comment Share on other sites More sharing options...
Luke 37214 Posted January 20, 2017 Share Posted January 20, 2017 Hi @@morb, When this happens can you please provide the Emby Server log? You can learn how to do that here: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks ! Link to comment Share on other sites More sharing options...
morb 0 Posted January 21, 2017 Author Share Posted January 21, 2017 Hi Luke, Please find attached the latest log file... I must launched the application in Synology settings every day It's interesting to see things about "Bravia 2011" also I'm waiting for your feedback, Thank you in advance ! Best Log.txt Link to comment Share on other sites More sharing options...
Luke 37214 Posted January 21, 2017 Share Posted January 21, 2017 @@morb, can you go into dlna settings and turn off the dlna server and dlna play to features. See if that helps with the problem of the server stopping. thanks ! Link to comment Share on other sites More sharing options...
morb 0 Posted January 22, 2017 Author Share Posted January 22, 2017 Hi, Just did it... will keep you in touch about this issue. Best, Link to comment Share on other sites More sharing options...
Luke 37214 Posted January 22, 2017 Share Posted January 22, 2017 Thanks for the update. Link to comment Share on other sites More sharing options...
morb 0 Posted January 23, 2017 Author Share Posted January 23, 2017 Hello Luke,Emby server in Synology also stopped again... Please find attached the night logsI must launch the Emby application this morning : Log02.txt Link to comment Share on other sites More sharing options...
morb 0 Posted January 25, 2017 Author Share Posted January 25, 2017 Hi Luke, Any news about my issue ? Thank you in advance for your support, Link to comment Share on other sites More sharing options...
Luke 37214 Posted January 25, 2017 Share Posted January 25, 2017 hi @@morb, try also turning off the automatic port mapper in Advanced -> hosting. Link to comment Share on other sites More sharing options...
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