LASooner 24 Posted January 30, 2014 Share Posted January 30, 2014 I have a Dell laptop with Intel HD graphics, when the video starts playing and the MB overlay is present all is well. After a second the MB overlay disappears, and then the screen blacks out for second while the video continues to play (audio is present) and everytime I touch the screen or the track pad it blacks out again before the UI comes on. I'm assuming this is the video switching to some exclusive fullscreen mode, because if I snap another app to the side it doesn't do it. It also occasionally happens without touching the screen or the trackpad, but I don't know what causes it. I've tried all kinds of settings on the video card, and nothing keeps this from happening. The Intel graphics in my Surface don't have this problem, so I don't know what it could be. Some Dell crapware maybe? Anyone have an idea what might be causing it? Had a similar problem? Wouldn't be an issue, but I like to watch movies before bed on my laptop while my wife watches some crappy reality show. Link to comment Share on other sites More sharing options...
7illusions 1249 Posted January 30, 2014 Share Posted January 30, 2014 You don't happen to have Shark codecs installed? That seems to cause issues with the app. Have a look at this post. http://mediabrowser.tv/community/index.php?/topic/996-windows-8-store-app/?p=47755 Link to comment Share on other sites More sharing options...
LASooner 24 Posted January 30, 2014 Author Share Posted January 30, 2014 I do not. Just FFDShow and the LAV stuff installed by MediaBrowser theater which doesn't suffer from this problem, but lacks the touch control I like about the Windows 8.1 app Link to comment Share on other sites More sharing options...
7illusions 1249 Posted January 30, 2014 Share Posted January 30, 2014 Would you mind trying to uninstall MBT and Lav just to see if that has any impact. Link to comment Share on other sites More sharing options...
LASooner 24 Posted January 30, 2014 Author Share Posted January 30, 2014 I did just that after reading that thread, it didn't solve the problem. Link to comment Share on other sites More sharing options...
LASooner 24 Posted January 30, 2014 Author Share Posted January 30, 2014 Just for giggles I tried playing a video in the Windows 8 Video app and the same black out thing happens after a few seconds. So it's something about playing fullscreen video in a metro app. Not specific to the MB app, just fullscreen video in general on this chipset. I've found a few similar threads online, nobody seems to have a solution though. It feels like if I could just deactivate hardware acceleration that would fix the problem, but in 8 I have no idea where that would be. Link to comment Share on other sites More sharing options...
Maugrim 1 Posted January 30, 2014 Share Posted January 30, 2014 Does your laptop also have a Nvidia graphics card and it's the switch via Optimus that happens? Skickat från min HTC One X via Tapatalk Link to comment Share on other sites More sharing options...
bloodtaker 71 Posted January 30, 2014 Share Posted January 30, 2014 (edited) Try adjusting your power settings in the laptop. Sounds like it is going into energy saver mode on fullscreen video playback Also what is your screen resolution and what exact dell laptop are you running. Edited January 30, 2014 by bloodtaker Link to comment Share on other sites More sharing options...
LASooner 24 Posted January 31, 2014 Author Share Posted January 31, 2014 It's a Dell Inspiron 3537, 1366x768, Power settings are set to 'performance' , full cpu, full graphics speed, on plugged in, which is how I'm using it. If you know the answer to fix this, I'll plant a tree in your name, unless you're named Chauncy, because that's a terrible name for a tree. Link to comment Share on other sites More sharing options...
bloodtaker 71 Posted February 1, 2014 Share Posted February 1, 2014 Its a screen resolution issue im trying to find the work around for it now. Link to comment Share on other sites More sharing options...
bloodtaker 71 Posted February 1, 2014 Share Posted February 1, 2014 First try this driver Get the harddrive version its a zip file that you will open then follow instructions. HD 4400 driver for dell Link to comment Share on other sites More sharing options...
LASooner 24 Posted February 1, 2014 Author Share Posted February 1, 2014 The driver was older than the one I had installed, but I tried installing it anyway, it still blanks out for a second on play. Link to comment Share on other sites More sharing options...
bloodtaker 71 Posted February 1, 2014 Share Posted February 1, 2014 So after a second it comes back on and stays on? or does it stay black? Link to comment Share on other sites More sharing options...
LASooner 24 Posted February 1, 2014 Author Share Posted February 1, 2014 it comes back on, but any time I touch the mouse pad or the touchscreen it blacks out for a second and some times it blacks out without either. As I said if I run it split screen with another app it does not exhibit this behavior, which led me to believe it had something to do with going in and out of some fullscreen exclusive mode. Link to comment Share on other sites More sharing options...
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