gcoupe 63 Posted January 29, 2014 Share Posted January 29, 2014 With the 1.2.0.30 version, when I play a video stream that has subtitles included, the video plays fine when subtitles are not displayed. However, if I use the App to turn them on (via the subtitles button at the bottom of the screen), then the video displays them, plays for a fraction of a second, and stops. Pressing Play again causes the frame to repeat, and playback then stops again. I've tried to capture a log, but once I pressed clear logs to start with a fresh slate, no new logs seem to get created in the MB3 App. Here at least is the server log: http://paste2.org/xHJNCK7W This is happening on two instances of the MB3 App. One installed on my Desktop PC, and one installed on my Tablet - both running Windows 8.1 Pro (64bits on the Desktop, 32bits on the Tablet) Link to comment Share on other sites More sharing options...
Tikuf 663 Posted January 29, 2014 Share Posted January 29, 2014 That is the ffmpeg log need a debug server log for same playback event please. Link to comment Share on other sites More sharing options...
gcoupe 63 Posted January 29, 2014 Author Share Posted January 29, 2014 Ah, sorry. Here's a paste of what I think is the relevant section from the server log: http://paste2.org/fLHbfEKP Link to comment Share on other sites More sharing options...
Tikuf 663 Posted January 29, 2014 Share Posted January 29, 2014 (edited) Ya it is but I would like one single playback event if you can please. It will make it a little easier for me the track the sequence. If you could start playback, turn on subs only and give me all the relevant logs Tia More info here if you need it http://mediabrowser.tv/community/index.php?/topic/1209-getting-useful-logs-media-info/ Edit: I will also need debug logging turned on Edited January 29, 2014 by Tikuf Link to comment Share on other sites More sharing options...
gcoupe 63 Posted January 29, 2014 Author Share Posted January 29, 2014 (edited) Right, I turned on debug logging and transcoding logging. I then attempted to repeat the playback of the same file and turn on the subs. However, this time, the playback started and then stopped after a couple of seconds before I had a chance to reach for the subs button. I tried it again, and the same thing - playback stopped after a couple of seconds. The section of the server log is here: http://paste2.org/8cDBmmKM The MB3 browser reports that the video file is: Video:MPEG2VIDEO • 720x576 • 16:9 • 5675 kbps Audio:eng • AC3 • stereo • 192 kbps • Default Subtitle:eng • DVDSUB • Default Edited January 29, 2014 by gcoupe Link to comment Share on other sites More sharing options...
gcoupe 63 Posted January 29, 2014 Author Share Posted January 29, 2014 I tried playing the same file on my Tablet. This time, it played until I turned on the subs, at which point it froze. http://paste2.org/0BCF2ZjU Link to comment Share on other sites More sharing options...
7illusions 1249 Posted January 29, 2014 Share Posted January 29, 2014 What happens if you seek a minute or two forward in the video once the playback stops, does that bring it up again? Link to comment Share on other sites More sharing options...
Tikuf 663 Posted January 29, 2014 Share Posted January 29, 2014 (edited) Hmm not to sure what is happening with this the response time is very slow (Response time: 4337.1614 ms)(first log) If you could please turn off ffmpeg debug and just leave the server debug. Edited January 29, 2014 by Tikuf Link to comment Share on other sites More sharing options...
gcoupe 63 Posted January 29, 2014 Author Share Posted January 29, 2014 OK, I turned off transcoding debugging, restarted the server and waited until the scan Media Library task had completed. Then I played back the video file, and turned on subs. The video froze. Following 7illusions suggestion, I went forward a minute or two in the video, The video started playing (with some buffering going on and reduced playback speed several times), but without the subtitles. http://paste2.org/eej11Yjn Link to comment Share on other sites More sharing options...
7illusions 1249 Posted January 29, 2014 Share Posted January 29, 2014 Another test. Does the file work in the webclient with Subs on? Link to comment Share on other sites More sharing options...
Tikuf 663 Posted January 29, 2014 Share Posted January 29, 2014 Thanks for helping with this I know it can be a laborious task. Can you link the ffmpeg logs please? Overlaying the subs onto the video is quite cpu intensive (its basically running two video streams into one) what cpu are you running? Link to comment Share on other sites More sharing options...
gcoupe 63 Posted January 29, 2014 Author Share Posted January 29, 2014 Answer to 7illusion: No, same thing occurs. I turn the subs on, the video freezes, and pressing play just plays one frame(?) with the subs on before it freezes again. Answer to Tikuf: The CPU is a low power one. That could be the issue... It's an AMD Athlon X2 5050e. I've never had to bother with on-the-fly transcoding before now. Media Center with MyMovies has handled everything without problems using DVDs ripped to VIDEO_TS folders and BluRays ripped to ISOs... First ffmpeg log (MB3 App) http://paste2.org/eGnBG199 Second ffmpeg log (web browser) http://paste2.org/dfe0g4F9 Link to comment Share on other sites More sharing options...
crazybbs 24 Posted January 29, 2014 Share Posted January 29, 2014 I.ve a similar problem , I can't switch audio if it's ac3 , I tested the same movie in browser and it's work good. Thank Link to comment Share on other sites More sharing options...
Tikuf 663 Posted January 29, 2014 Share Posted January 29, 2014 Answer to 7illusion: No, same thing occurs. I turn the subs on, the video freezes, and pressing play just plays one frame(?) with the subs on before it freezes again. Answer to Tikuf: The CPU is a low power one. That could be the issue... It's an AMD Athlon X2 5050e. I've never had to bother with on-the-fly transcoding before now. Media Center with MyMovies has handled everything without problems using DVDs ripped to VIDEO_TS folders and BluRays ripped to ISOs... First ffmpeg log (MB3 App) http://paste2.org/eGnBG199 Second ffmpeg log (web browser) http://paste2.org/dfe0g4F9 Ok it looks to be converting fast enough without the subs in both the dash and the app can you try the dash with subs and post a log please Link to comment Share on other sites More sharing options...
gcoupe 63 Posted January 29, 2014 Author Share Posted January 29, 2014 Server log: http://paste2.org/FUeZHba7 ffmpeg log 1: http://paste2.org/N9UcEGDz ffmpeg log 2: http://paste2.org/gG6YGGXP That was using the dash to select the episode, start playing in the browser video player, and selecting the subs as fast as I was able. I didn't see how it was possible to set the subs on first without setting the video playing. The video froze immediately. Link to comment Share on other sites More sharing options...
Tikuf 663 Posted January 29, 2014 Share Posted January 29, 2014 What browser were you using? IE? I wanted to try and isolate the mp4 that we are using and try a different codec like webm do you have access to chrome? Link to comment Share on other sites More sharing options...
gcoupe 63 Posted January 29, 2014 Author Share Posted January 29, 2014 IE. I'll try Chrome later today (got something else to attend to first). One thing, I can play the video in MB3 Classic in WMC. The subtitles show by default (I haven't found how to switch them off, either)... Link to comment Share on other sites More sharing options...
gcoupe 63 Posted January 29, 2014 Author Share Posted January 29, 2014 OK, I tried Chrome, and here I was able to switch on the subtitles with no problem. I can't see how to turn them off again, but that's a separate issue... Link to comment Share on other sites More sharing options...
Tikuf 663 Posted January 29, 2014 Share Posted January 29, 2014 (edited) I just noticed Luke has just committed the turn subs off code so it will be in the next release. I have tested the mp4 c/l and uri outside mb and it all works fine so I am still not sure why it isn't for you. The fact that the dash behaves as expected narrows it down a little. It looks like the rt is rejecting the stream for one reason or another (I have no way to determine what it doesn't like). You can try upping the bitrate a little although I dont expect it to make a heap of difference. We have some changes coming to the server shortly which I am hoping will help out some with ms devices. Hang tight we will find a solution. I just hit a brick wall as to how we can narrow it down more. Edited January 29, 2014 by Tikuf Link to comment Share on other sites More sharing options...
gcoupe 63 Posted January 30, 2014 Author Share Posted January 30, 2014 OK, thanks for your help thus far. I'll hang tight. Link to comment Share on other sites More sharing options...
i3c 0 Posted February 1, 2014 Share Posted February 1, 2014 I also have the same issue. I have both server and client on the same machine. I'm guessing the movie (an mkv) is getting transcoded. Is it not possible to just play the movie directly without the all the extra processing? I had the same issue with Plex which ended up being useless to me. I'm getting a feeling of déjà vu. Link to comment Share on other sites More sharing options...
dexvx 1 Posted February 13, 2014 Share Posted February 13, 2014 (edited) I just bought MediaBrowser off the Windows Store and am experiencing some subtitle related issues as well. Playing a 480p mkv anime with subtitles would play fine, but skipping forward would disable them. Playing a 720p mkv anime with subtitles would exhibit the same problems as the OP (it would display for about a second, and then the video may freeze or refuse to play back. Skipping ahead may just disable the subtitles. I opened both files in mkvmerge and the subtitle streams appeared to be of the same type (under attachments, .ttf files, I presume?). And finally, the really weird thing about the 480p mkv anime: playing without the subtitles, it looks like the video playback doesn't take up the whole screensize... there are black vertical bands (not more than 25 pixels on each side, I'm estimating) that results in a slight video distortion. Ironically, turning on the subtitles fixes this. The 720p mkv by default doesn't have this banding problem. I'm not sure if it's related, but it seems pretty coincidental. Anyways, let me know if there's anything else I can provide that may help. Edit: Also transcoding is extremely cpu intensive. I have a Core2-E6300, and CPU utilization is around 60-70% transcoding these. I'll be in the process of upgrading to a Haswell based storage server to see if it resolves this. Edited February 13, 2014 by dexvx Link to comment Share on other sites More sharing options...
Tikuf 663 Posted February 13, 2014 Share Posted February 13, 2014 Burning in the subs is more intensive on the cpu. Likely to be the issue with the 720p and the e6300. Improvements are coming. 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now