UnderMiner 10 Posted January 1, 2017 Share Posted January 1, 2017 Hello, I have the latest server software and am trying Emby Theater on Xbox One S for the first time. We can view the library but whenever we select any video to play, it crashes back to the Xbox home screen. It hangs the Xbox when any music is selected. Using the Xbox media player I can play files directly from the Emby folders. Emby Theater works on a Windows 10 PC in our home and Emby works from all PC's and browsers. I have an active Premiere subscription. I restarted the Xbox twice but with no changes, I would appreciate any advice. Thanks, Link to comment Share on other sites More sharing options...
Luke 28992 Posted January 1, 2017 Share Posted January 1, 2017 Hi there @@UnderMiner, we're very sorry to hear about this. In order for us to best help you, please provide the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
braddles69 5 Posted January 1, 2017 Share Posted January 1, 2017 @@Luke, I am also experiencing this after upgrading my synology package to server 3.1.2. Xbox one S latest firmware, , Emby Theater opens and navigates ok, however, once I select play on any chosen media files, I get a black screen, no audio and must "Xbox" home button to exit app, re-entering the app shows only black screen. I tried unistalling and reinstalling the app, and received the same error, however, the Xbox One S has no problem connecting and playing when I select "Brad-PC" server 3.1.2. This appears to be only related to the synology server 3.1.2, trying to stream to xbox, it played ok to android tv, and chrome web app. Logs as per https://1drv.ms/t/s!Ao9CbvPZr1y1lyWpgaJBKkQZ3_qb Thanks Brad Link to comment Share on other sites More sharing options...
Luke 28992 Posted January 1, 2017 Share Posted January 1, 2017 Please provide the ffmpeg log as well. thanks. Link to comment Share on other sites More sharing options...
braddles69 5 Posted January 1, 2017 Share Posted January 1, 2017 Okay, there are three, here's one, let me know if you need the others https://1drv.ms/t/s!Ao9CbvPZr1y1lyYzTutlGypyYUQv Cheers Link to comment Share on other sites More sharing options...
Luke 28992 Posted January 1, 2017 Share Posted January 1, 2017 There is a regression introduced in ffmpeg 3.2 that is affecting us. I have notified @@solabc16 that the synology package should remain on 3.1 for now until a patch with the fix gets merged into ffmpeg. thanks. Link to comment Share on other sites More sharing options...
braddles69 5 Posted January 1, 2017 Share Posted January 1, 2017 No worries, thanks for the heads up. Link to comment Share on other sites More sharing options...
UnderMiner 10 Posted January 2, 2017 Author Share Posted January 2, 2017 I posted the log files and the error happens at 2:08 P.M. The logs are at the following location https://1drv.ms/f/s!AnfmLnbQksWOhBQkg7k5lqTIts79 I have no screen captures, the Xbox simply returns immediately to the home screen. Hopefully this helps. Link to comment Share on other sites More sharing options...
braddles69 5 Posted January 2, 2017 Share Posted January 2, 2017 @@Luke, and @@solabc16 , could you advise where to download emby server 3.1 package for xpenology users to manually install? Thanks and regards, Brad Link to comment Share on other sites More sharing options...
solabc16 379 Posted January 2, 2017 Share Posted January 2, 2017 Hello All For Synology/XPEnology users, I've just published package 3.1.2.0-3. Please update from Package Center if you are experiencing this issue. Best - James Link to comment Share on other sites More sharing options...
solabc16 379 Posted January 2, 2017 Share Posted January 2, 2017 @@Luke, and @@solabc16 , could you advise where to download emby server 3.1 package for xpenology users to manually install? Thanks and regards, Brad Hello @@braddles69 What are you trying to do? Best - James Link to comment Share on other sites More sharing options...
braddles69 5 Posted January 2, 2017 Share Posted January 2, 2017 No problem James will use the package you finished, didn't realise you would have it ready so fast... Thanks Brad Link to comment Share on other sites More sharing options...
UnderMiner 10 Posted January 8, 2017 Author Share Posted January 8, 2017 Hello, The Emby Theater update on January 5 seems to have corrected this issue, everything is now working. Thanks, Link to comment Share on other sites More sharing options...
Luke 28992 Posted January 8, 2017 Share Posted January 8, 2017 Thanks for reporting back. Link to comment Share on other sites More sharing options...
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